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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

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Consultant, Contractor, Freelancer - Labels Matter!

Successful Independent Consulting

If you were a hotel chain, would you be a Motel 6, Courtyard by Marriott, or a Ritz-Carlton? By contrast, professional independent consultants operate as microbusinesses. Freelancers use artistic or technical skill to generate work products. If you refer to yourself as a freelancer or consultant, what does that imply?

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Back office vs. front office: how to boost efficiency and productivity between both offices

1 to 1

That’s why it’s critical to keep both front and back office operations running smoothly and effectively. Yet, in many businesses, there is often some overlap and confusion over what defines the roles of a front office and back office, making it difficult to prioritize an area for greater efficiency and productivity. Learn more.

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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

I did this while attending UChicago and picking up extra cash cleaning industrial carpets, being a production artist for GES Exposition Services during the summer, or working a Blockbuster. I also handled recruitment, payroll, inventory management, and other store operations. What a funny place to find wisdom — a hotel lobby shop!

Hotels 52
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An Ex-Consultant’s Jump into the Start Up World

Management Consulted

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. As we were talking, we started thinking that we could really improve the hotel experience, That sort of hit us on the head and we just couldn’t stop thinking about it.

Hotels 100
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The Importance of Hospitable Leadership in Hospitality

People Business Psychology

Having worked in the luxury-segment hotel industry, I subscribe to the idea that leaders have a strong influence of how, and how well, the workforce operates – especially in the hotel industry. Working in a 4 or 5-star hotel is hard work. And that is just about 100% of the workforce in any hotel establishment.

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Transforming Governance Through Modern Technology

Tom Spencer

This can ensure that businesses operate ethically, transparently, and in the best interest of stakeholders. Blockchain-based supply chain management can track products through the supply chain from procurement and manufacturing to warehousing, transportation, and distribution.