The Operations 4.0 podcast: Productivity and ‘pilot purgatory’


The value from Operations 4.0 comes from how it unleashes productivity gains across a wide range of measurements. Insights on OperationsBut to achieve those results, businesses must do more than launch pilot after pilot.

The Operations 4.0 podcast: More technology, more human


Operations 4.0 builds on technology to deliver major productivity and performance improvement. Insights on OperationsBut human beings are at least as important for sustained Ops 4.0 success.

Operations as a competitive advantage in biotechnology


Esteban Santos, executive vice president for operations at Amgen, explains how the company is using operations to support innovation. Insights on Pharmaceuticals & Medical Products

Using Advanced Analytics to Improve Operational Decisions


Operations leaders routinely make critical decisions across the entire value chain. How can we plan production to maximize throughput? However, many operations leaders must climb a steep learning curve to understand the best ways to apply advanced analytics.

Taking the measure of product development


Is the way you measure product-development performance harming your company’s health? Insights on OperationsNew research suggests that it might be.

Beating the low-productivity trap: How to transform construction operations


Engineering and construction companies suffer from low margins and relatively low productivity. They can do better. Our Insights

7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business

Looking ahead, we will continue to drive productivity, and we plan to conduct a deep dive into the details of our cost structure and allocation of capital to ensure we deliver appropriate returns for shareholders.” These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. Improved operational performance will result in fewer injuries.

Retail Bank Operational and Digital Leaders Reap the Rewards


BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016.

Zero-based productivity: The power of informed choices


Insights on OperationsExtending the tenets of zero-based budgeting across the full cost base can transform performance.

Creating “beyond the product” partnerships between providers and medtech players


Insights on OperationsWhat we heard from US and EU providers and what it means for medtech players.

Accelerating product development: The tools you need now


Insights on OperationsTo speed innovation and fend off disruption, R&D organizations at incumbent companies can borrow the tools and techniques that digital natives use to get ahead.

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Zero-based productivity—Organization: Using zero-based principles to forge a purpose-built organization


Insights on OperationsBy redirecting resources and employees to higher-value areas, companies can ensure that organizational structure and spending align with business strategy.

Are You Productive Enough?

Harvard Business

Productive: “Achieving or producing a significant amount of result.” ” As a time management coach, I’m keenly aware that you could answer the question “Am I productive enough?” I’m also familiar with the fact that individuals fall on a productivity spectrum. One person’s maximum productivity for a certain role in a particular environment could look vastly different from another person’s.

Figuring Out How IT, Analytics, and Operations Should Work Together

Harvard Business

A new set of relationships is being formed within companies around how people working in data, analytics, IT, and operations teams work together. For IT to operate in the data and analytics space often takes realigning roles and responsibilities. Analytics Operations IT Digital Articl

Intelligent process automation: The engine at the core of the next-generation operating model


Here’s how to use them to enhance productivity and efficiency, reduce operational risks, and improve customer experiences. Full intelligent process automation comprises five key technologies. Our Insights

Zero-based productivity—Marketing: Measure, allocate, and invest marketing dollars more effectively


Insights on OperationsTaking a zero-based budgeting approach to enterprise-wide marketing costs can uncover new opportunities and spur more-informed spending decisions.

How to stay productive when facing a deadline

Tom Spencer

Most of us work pretty hard to ensure an even schedule throughout the working week: five or more days of calm, measured – if industrious – productivity. Instead of returning to your trusty kettle, try moving your operation to a nearby coffee shop for an hour or so.

The missing link in mining-company productivity: People


To address its productivity challenge, the mining industry has invested heavily in technology. Insights on OperationsNew evidence shows that it also needs to pay more attention to its people.

The Paradox of Workplace Productivity

Harvard Business

At its most basic, productivity is the amount of value produced divided by the amount of cost (or time) required to do so. It’s tempting to conclude that, if individuals are able to perform their work much better and faster, overall productivity must be soaring.

An operating model for company-wide agile development


Organizations are succeeding with agile software and product development in discrete projects and teams. To do so in multiple business units and product groups, they must rethink foundational processes, structures, and relationships. Our Insights

Bank of Canada Admits Recession: Shades of Voldemort; The Solution: More Bubbles; Operation Twist Canadian Style?


Many commentators pointed at the Bank of Canada’s revelation this week that the Canadian economy likely contracted in the second quarter as evidence that the country met the “technical” definition of a recession: two consecutive quarters of declining gross domestic product.

From Engineer To Successful Ecommerce Consultant with Mike Gammarino: Podcast #48

Consulting Success

A lot of times, what we see for new product companies are you’ve got a couple of founders where one knows the product well because that started the idea, and then one knows how to market and sell the product. Once you have those two things together, the next piece is the ecommerce operations piece. Many times as companies grow quickly, the sales and marketing of those products quickly outpaces the operations.

Great Companies Obsess Over Productivity, Not Efficiency

Harvard Business

Business leaders often think of “efficiency” and “productivity” as synonyms, two sides of the same coin. When it comes to strategy, however, efficiency and productivity are very different. At a time when so many companies are starved for growth, senior leaders must bring a productivity mindset to their business and remove organizational obstacles to workforce productivity. Productivity is about doing more with the same.

The Dirty Little Secret About Digitally Transforming Operations

Harvard Business

Operations in a Connected World. A major train operator, for example, designed an advanced analytics solution in order to better understand the failure behavior of a major battery pack in one of its train models.

Bridging Organization Design and Performance: Five Ways to Activate a Global Operating Model

Kates Kesler

Companies that compete globally require organizational operating models as robust as their strategies. However, the reality is that these complex structures bring many challenges and senior executives are often frustrated by the difficulties of delivering growth in organizations that span numerous brands, products, and geographic regions. Bridging Organization Design and Performance is a handbook for leaders looking to enhance the success of their organizations and themselves.

Great Businesses Scale Their Learning, Not Just Their Operations

Harvard Business

It also assumes that the constituencies served by these institutions will settle for standardized products and services that meet the lowest common denominator of need. To reverse these trends, we need to move beyond narrow discussions of product or service innovation, or even more sophisticated conversations about process innovation or business model innovation.

Move Your Analytics Operation from Artisanal to Autonomous

Harvard Business

Many organizations today are wondering how to get into machine learning, and what it means for their existing analytics operation. And it has the potential to make human analysts wildly more productive. The company involved is a large, well-known technology and services vendor, with over 5 million businesses as customers, 50 major product and service categories, and hundreds of applications.

Productivity at the mine face: Pointing the way forward


Many mine operators could learn from industry leaders that are pursuing productivity-enhancing approaches. Our Insights

Using IoT Data to Understand How Your Products Perform

Harvard Business

The companies with the greatest value from IoT to date are the best at dealing with how products are performing for customers. Of course, every company eventually gets the truth about how its products and services are performing for customers. Operations in a Connected World.

China Manufacturing PMI in Contraction: New Orders and Operating Conditions Decline at Strongest Rate in a Year


More signs of a global slowdown surface in the latest China Manufacturing PMI where operating conditions and new orders decline at fastest pace in a year.

Passion Versus Profession – Are Management Consulting and Music Production Really That Different?

Tom Spencer

It’s rather that they don’t have the time or personnel to work out solutions, since they have to keep everyday operations running; they don’t always have the necessary experience in the desired area or market; and most of all they need a fresh outside perspective to avoid thinking in familiar patterns. It seems as if management consulting and music production aren’t really that different after all and I can guarantee you that a similar logic apply to your passion and profession.

Innovation Is as Much About Finding Partners as Building Products

Harvard Business

But the startup could not keep pace with the development and scale of established battery makers, and production defects led to a $55 million recall in 2012 and contributed to the company’s bankruptcy later that year. Acquired out of bankruptcy by a Chinese company to focus on the burgeoning domestic market, A123 recently announced it will close its Michigan plant as it winds down production of lithium-ion batteries in the U.S.

5 Ways to Design Products Customers Love

Harvard Business

This story exemplifies one type of empathic design, namely by a user-designer who combines deep knowledge of product use with the ability to foresee new possibilities for it. By definition, empathy includes emotion — a connection beyond satisfaction with the operational. Innovation Design Research & development Product development Experimentation Digital ArticleLaura Lezza/Getty Images.

The Right Kind of Conflict Leads to Better Products

Harvard Business

When partners in an alliance come into conflict, it can be just what is needed to produce a technically and commercially successful product. ” Members from each partner organization rate the alliance in areas related to strategic fit, operational fit, and cultural fit. ” This idea that disagreement and conflict between groups can be productive is not new. Conflict Product development Joint ventures Digital Article

Why the Right Mix of Products, Customers, and Markets Is an Overlooked Profits Lever


One overlooked growth lever, however, offers a path toward sustainable, profitable growth: Improving the mix of the products and services a company sells, the customers to whom it sells them, and the geographic markets in which it operates.

Why Adding More Products Isn’t Always the Best Way to Grow

Harvard Business

They had to work in sequence, meaning they had to streamline the operation first — before they could launch their new growth effort. The underlying trouble had been McDonald’s working from an inside-out perspective: what fit with its current infrastructure and operations.

What It Takes to Become a Great Product Manager

Harvard Business

Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” These core competencies are the baseline for any PM and the best PMs hone these skills over years of defining, shipping, and iterating on products. Product development Career planning Digital Article


Harvard Business

Like Apple, most consumer-centric companies deal with the dilemma of how to brand the next- generation of an existing product. Product upgrades make up the majority of corporate research and development activity. Marketing Innovation Product development Analytics Sponsor Content

Future Customer Experience Differentiation Will Require New Operating Models

1 to 1

That wall is the outdated operational models upon which most companies were built. These models were conceived decades ago, based on the existing capabilities and constraints of the day, when the primary vehicle for value was tied up in the product/service itself. Within these operating models, firms have worked to optimize processes like marketing, sales and distribution focused on getting to the transaction. But this kind of operating model has critical problems.

Manufacturing Companies Need to Sell Outcomes, Not Products

Harvard Business

A piece of machinery to meet a product need? This question has been top of mind lately among manufacturers aiming to drive profitable growth, triggering a fundamental shift to the way a business operates that increasingly focuses on outcomes. Operations in a Connected World.