What’s the ROI of the ROI tool?

Ed Kless

But, what is the ROI here?”. Further still, even some ideas that have had time to mature run into the buzz saw that is ROI. While ROI, at least in theory, can assist with the assessment of discerning between a type 1 and type 2 risk, it is hopelessly silent on the third type of risk, those that a business can’t afford not to take. By definition, ROI presupposes an investment. With no investment, the risk has been averted in the eyes of the proponents of ROI.

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What's the ROI of the ROI tool?

Ed Kless

But, what is the ROI here?”This Conversely, if the anticipated revenue exceeds the expenditure by the threefold factor it emerges as a type 2 risk.The hole now reveals itself as self-evident.While ROI, at least in theory, can assist with the assessment of discerning between a type 1 and type 2 risk, it is hopelessly silent on the third type of risk, those that a business can’t afford not to take. By definition, ROI presupposes an investment. Defending ROI.

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Supercharging the ROI of your care management programs


Using advanced analytics and digital capabilities to improve the design and implementation of care management programs can promote better patient outcomes and an improved return on investment (ROI). Insights on Healthcare Systems & Services

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Performance branding and how it is reinventing marketing ROI


Data and technology can help clarify customer behavior at the earliest stages of the decision journey. Here’s how. Marketing & Sales Insights

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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. Given data’s direct impact on marketing campaigns, reporting, and sales follow up, maintaining an accurate and consistent database is a top priority for B2B organizations. This latest eBook aims to help marketing leaders understand the impact of data management on their company’s ROI.

How A Side Hustle Consultant Book Earned 40x ROI

Henry DeVries

A little story of how one consultant book returned 4000% ROI

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Can You Measure the ROI of Customer Experience?

1 to 1

customerexperiencemeasurement roi temkingroup Companies are increasingly using customer experience metrics to gauge the health of their customer relationships. But as companies continue to up their investments in customer-focused initiatives, CEOs, CFOs, and other members of the senior management team demand to know what the returns are on those efforts. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog.

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Addressing the social determinants of health: Capturing improved health outcomes and ROI for state Medicaid programs


The social determinants of health (SDoH) strongly contribute to variations in health status. Addressing SDoH can help ensure access to high-quality care, improve outcomes, and manage costs. Insights on Healthcare Systems & Services

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A Refresher on Marketing ROI

Harvard Business

Marketing ROI analysis can help answer those questions. What is Marketing ROI, and How Do Companies Use It? Marketing ROI is exactly what it sounds like: a way of measuring the return on investment from the amount a company spends on marketing. Marketing ROI is a straightforward return-on-investment calculation. In its simplest form, it looks like this: The goal, as with any ROI calculation, is to end up with a positive number, and ideally as high a number as possible.

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Boosting your sales ROI: How digital and analytics can drive new performance and growth


Successful sales leaders use four principles to tailor digital and analytical tools to their companies’ unique needs. Our Insights

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ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Uncover Meaningful ROI Results with a Multi-Method Approach

Think Customers

Measuring the return on investment of any campaign, tool, or strategy is crucial, but it can be a murky endeavor. Consider customer experience initiatives. Delivering outstanding customer service is one of the few ways businesses can win loyal customers and increase their bottom line, according to customer experience professionals. Customer Engagement Customer Experience Customer Strategy Social Media homepage

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Why You Must Measure Marketing ROI

Forbes Leadership Strategy

Marketing leaders need to start speaking the language of business. That language talks about return on investment. Leadership Strategy /leadership-strategy Leadership /leadership Leadership Strategy /leadership-strategy leadership

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Calculating the ROI of Customer Engagement

Harvard Business

A more sophisticated understanding of engagement allows community managers to effectively influence and change it, and even to calculate an ROI for engagement. This is where we start to formulate a ROI for engagement. For this reason, the ROI of engagement is typically negative until the culture supports and rewards regular asking and answering. Juan Díaz-Faes for HBR. We know that customer engagement matters.

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How To Increase Facebook Ad ROI During Pandemic

Forbes Leadership Strategy

Even during the pandemic there are entrepreneurs making high ROIs on Facebook. Leadership Strategy /leadership-strategy Leadership /leadership Leadership Strategy /leadership-strategy leadership

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LinkedIn ROI: how much engagement do you need to make it worth your effort?

Rod Burkert

The post LinkedIn ROI: how much engagement do you need to make it worth your effort? Greetings from Brentwood, TN. I am in the middle of a whirlwind speaking tour … yesterday was North Haven, CT and tomorrow will be Baton Rouge, LA. Meanwhile, Amy is holding down the RV in Albuquerque, NM, our last stop before wrapping up this year’s travel season. Last week, I wrote about promoting your speaking events on social media.

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How to Boost the ROI of Your Meetings with a Proven Follow-Up Strategy

MBO Partners

Take your meetings to the next level with the right preparation, curiosity, and follow-up strategy

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The untapped potential of payer care management

McKinsey & Company

Payers have an opportunity to improve the ROI on care-management programs while ensuring a healthier experience for members, especially when considering increased needs from the COVID-19 pandemic.

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Developing Effective Learning Programs – Part III

Gina Abudi

Human Resource evaluating training learning programs Professional Development ROI of training Training training programs workshops A Client Story: Presenting the Report to the Client Read Part 1 and Part 2 of this client story for background information. The Client Report. Significant information was gathered from ACG’s evaluation of the current offerings and our small group meetings. The small group meetings provided the most relevant information as we were also able [.].

How to get the most from your agency relationships in 2017


Executives who know how to set up and manage agency relationships are best positioned to improve their marketing ROI. Our Insights

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Developing Effective Learning Programs - Part II

Gina Abudi

Human Resource evaluating training learning programs Professional Development ROI of training Training training programs workshops A Client Story: Evaluating the Programs Read Part 1 of this client story for background information. Part 2 will focus on Abudi Consulting Group’s (ACG) one month evaluation project. Evaluation of Current Offerings.

Jumping Ahead

Alan Weiss

I’ll provide you with a proposal that will focus on the objectives and value of the project along with your investment and a dramatic ROI. A dramatic proposal and ROI is sometimes the best next step to endless intellectualizing about issues and timing, yada yada yada.

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Guide to Value-Based Pricing for Consultants: 10 Experts Share Their Fee Strategies

Consulting Success

If you’re not charging based on value and the ROI you are delivering, chances are that you’re severely undercharging. You, the consultant, want to earn more money in your consulting practice. You might be familiar with the principles of value-based pricing — but for whatever reason, you’re not applying the principles in your business. Here’s the truth — you could be earning far more by implementing value-based pricing.

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The next acronym you need to know about: RPA (robotic process automation)


RPA is a promising new development in business automation that offers a potential ROI of 30–200 percent—in the first year. Employees may like it too. Our insights

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Are We Sending the Right Message?

Markovitz Consulting

As you can see in the chart below (copied from the magazine), fully 44% of responders said that ROI justifications are a key operational challenge in making improvements. But the issue of ROI justification is both mysterious and worrisome. They’re looking for home runs instead of singles and walks—while at the same time, they’re unwilling to make the investments unless they can be guaranteed a huge ROI.

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Those Who Pack Tents

Alan Weiss

This is about investment and ROI. Convince the buyer that new budget isn’t needed, simply move money from poorer ROI potential to you. You have to position yourself as a far greater priority in terms of ROI. Why are consultants (and other professional services providers) so surprised when a buyer says, “We have no budget for you,” or, “Our budget has been frozen.”

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How to Establish Value in Your Consulting Fees

Consulting Success

If you’re not basing your fees on value or ROI you’re leaving significant money on the table. Most buyers of consulting services are more than happy to invest at a 5-10X ROI. Most buyers of consulting services are more than happy to invest at a 5-10X ROI. That’s because to identify value and ROI you must take the time to ask the right questions. Would earning 100%, 200% even 300% more than you are now with your consulting fees be of interest?

Thought leadership for an audience of one

The Source

Producing great thought leadership is an expensive and time-consuming business, after all, so it makes sense to ensure that as many clients and prospects as possible engage with it, in order to help deliver the ROI that is needed to justify the effort involved. OK, maybe not quite one.

There's More to Earnings than Earnings per Share


But most companies don't have a methodology or process for measuring this kind of ROI. Earnings per share is only half the equation for profits. It matters how effectively you allocate capital -- how you invest in equipment or R&D -- and the returns you get on those investments. The key is to develop a robust valuation methodology, apply it using sophisticated optimization tools, and create a comprehensive governance process to support the efforts

7 Consulting Proposal Tips to Close That Sale

Tom Spencer

If they’re not crazy about the idea, you need to do a better job of selling your company and the ROI you can provide. The value you can provide to the client, including ROI. Mention ROI Right Away. Your ROI should speak for itself; you don’t need to throw around fancy language to get the client on board. Despite their expertise, many consultants struggle to close deals.

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Get More Value for Your Training

Consultants' Consultant

Doing a little more to leverage your investment and increase your ROI can boost that number significantly. Consultants Consultant: Make the most of your training time and money by whipping your team into a state of joyful anticipation before it begins! Less than 10% of an ordinary training program actually transfers to the workplace. Give your team a little […]. The post Get More Value for Your Training appeared first on Consultants' Consultant.

Shift Your Perspective to Make Business Development Easier

Successful Independent Consulting

Clients tell me that as a result of my work, they’re able to cut back on help desk support and reach their ROI faster. Most consultants I know struggle with business development, and it’s a top concern among those thinking about going independent. “ I don’t know how to build a pipeline of leads ” or “ I’m not good at sales ” are common refrains.

How to Measure the Impact of CX Projects and Get Them Funded

Think Customers

But compared with hard return on investment (ROI) numbers in business cases for other initiatives, CX projects won't get needed funding if their estimated returns are limited to benefits like improved satisfaction or higher Net Promoter Score (NPS).

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Seven points (or more) of pressure for the technical professional

Consultants' Consultant

Just today he had to say no to: the head of marketing strategy, who wanted him to create a campaign with ROI below standard his star team member, who wanted time […]. Consultants Consultant: Who do you have to say no to? Alex is a data analyst. Some days he feels like his job is to say no. The post Seven points (or more) of pressure for the technical professional appeared first on Consultants' Consultant. Consulting Well Consulting skills Training programs

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Marketing Mix Modeling MMM (Part 3 of 3)

Tom Spencer

Then, budget allocation is done, by shifting money from low ROI mediums to high ROI mediums, thus maximizing sales while keeping the budget constant. Reading Time: 4 minutes. MMM assists marketers in optimizing future spends and maximizing effectiveness (i.e.

Biggest vs. best

Seth Godin Blog

Regardless of how you measure ''best'' (elegance, deluxeness, impact, profitability, ROI, meaningfulness, memorability), it''s almost never present in the thing that is the most popular. There''s not much overlap. The best restaurant, Seinfeld episode, political candidate, brand of beer, ski slope, NASDAQ stock, you name it. Compare them to the most popular. Big is a choice. So is best

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3 Ways to Revolutionize Customer Service After the Pandemic

Think Customers

Enable strategies with ROI potential. If agents want their strategies to be heard loudly it’s essential to attach an ROI to your strategy. Sharing an ROI with shareholders will give your strategy the extra punch it needs. The COVID-19 pandemic has accelerated change in customer service.

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Going for A Drive

Alan Weiss

Even with a 10:1 ROI, a million dollar improvement is worth $100,000 investment. There are close to 50 production cars (not multi-million dollar limited run cars) on sale in the US today that cost a minimum of $100,000, from a low of some SUVs to the high of a Rolls Royce. You can see most of them on the road every day. Interesting statistic: Over 90% of Americans have never seen a Rolls on the road.)

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6 Ways to Move Beyond the Commodity Mindset

Consulting Success

People with a commodity mindset focus too much on what they will deliver and do for their clients, and not enough on the outcome, result, and ROI. I was about 25,000 feet up and seated on the right side of the DCH-8 plane. Looking out the window below, I could see beautiful turquoise water and the sea speckled with islands. The flight was short. Only 30 minutes to reach my island destination. I was meeting one of my first business mentors.

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Consulting vs. Coaching

Consulting Matters

The easiest way to know the difference between these two models is who will be paying you - the organization or the individual and the expected ROI. The two most popular paths high achievers take when they leave corporate is to either start their own consulting business or start their own coaching business. In this blog post I want to help you understand the difference between the two so that you can you know which one is right for you AND set yourself up for success.