Analytics and automation in telcos: An interview with Nokia’s VP of global service delivery

McKinsey

Telecommunications InsightsDigital operating models and new data-driven tools can not only deliver value to customers but can also help keep operators’ own houses in order.

Are you ready for 5G?

McKinsey

Telecommunications InsightsSmart operators will consider seven no-regrets moves to position themselves for advantage amid radically changing industry dynamics.

Society 3.0: Using technology to improve public goods

McKinsey

Telecommunications InsightsVodafone Group CEO Vittorio Colao discusses why technology should not merely increase productivity but also benefit society at large.

Groups 101

Gene therapy for telecom operators: An interview with Jon Fredrik Baksaas

McKinsey

Telecommunications InsightsThe former GSMA chairman and Telenor CEO discusses what telecoms operators need to do to adapt in the new competitive landscape.

The road to 5G: The inevitable growth of infrastructure cost

McKinsey

Telecommunications InsightsNetwork cost could double as operators strive to meet demand for increased capacity and deploy 5G. How can they maintain their profits?

I Have to Change My Phone Number. Now What?

David A Fields

Consultants Infrastructure Home Office Office Telecommunications A question I was asked: I’m moving my office and can’t keep my phone number. Amazing, but true.)

How Smarter Phones Will Transform Tech, Media, and Telecom

Strategy+Business

A new generation of smartphones, powered by artificial intelligence, could be in consumers' hands within the next few years and will have deep effects on every player in the technology, media, and telecommunications industry

KPN dials up a new digital strategy

McKinsey

The leader of digital IT at the Netherlands-based telecommunications company explains how KPN reintegrated previously outsourced expertise and shifted to agile ways of working. Our Insights

What You Need to Know About California’s New Data Privacy Law

Harvard Business

Regulation Technology Security & privacy Advertising, Marketing & Public Relations Retail & Consumer Goods Technology Telecommunications Digital Articlepm images/Getty Images. Late last month, California passed a sweeping consumer privacy law that might force significant changes on companies that deal in personal data — and especially those operating in the digital space.

Why Latin American Business May (Finally) Be Ready for Growth

Strategy+Business

ISA's telecommunications and electric power businesses are members of sectors that enable other sectors. CEO Bernardo Vargas Gibsone of the Colombian utility and construction company ISA sees opportunity emerging from turmoil.

Unleashing Technology, Media, and Telecom with Digital Transformation

BCG

Companies in the technology, media, and telecommunications (TMT) sectors are in the vanguard, bringing these new opportunities to market—even as their legacy businesses are threatened by them. Report Thursday, October 27, 2016. This is an era of disruption.

Media 101

The Paradoxes of Telecom Value Creation

BCG

Two paradoxes surround value creation in the telecommunications industry. The connectivity of the entire stack, in other words, depends on the health of telecommunications operators. Article Thursday, October 27, 2016.

Tapping into the Transformative Power of Service 4.0

BCG

Telecommunications is a case in point. BCG analysis shows that telecommunications is still one of the most inefficient service industries, with as much as 50% of its cost basis eaten up by waste. Focus Tuesday, September 27, 2016.

How Can Digital Suppliers Accelerate Customers’ Transformations?

BCG

Digital suppliers, including, technology and telecommunications companies, are well positioned to provide the help their corporate customers need—but only if they accurately assess customers’ requirements and ambitions and are able to tailor products and services accordingly as digital solutions.

MIT Media Lab’s Joi Ito on Digital Innovation and Disruption

BCG

The Lab is supported by more than 80 members—including some of the world’s leading corporations—representing such diverse fields as electronics, entertainment, fashion, health care, and telecommunications. Video Tuesday, March 22, 2016.

Media 83

IoT Disruptions in 3 Industries and What You Can Learn From Them

Tom Spencer

The massive benefits seen in Australia from the development of digital technology include increased living standards, shrinking distances through telecommunications, improved efficiency for businesses and government, as well as a larger workforce.

Women of Influence

Women in Consulting

She had also served as president of Women in Telecommunications for 10 years. By: Kay Paumier. Two of WIC’s finest have been named Women of Influence by the “Silicon Valley Business Journal” – Congratulations to Deb Siegle and Jenn LeBlanc ! Deb Siegle.

Olswang – The name says it all

Tom Spencer

Olswang is a firm which holds itself out to the market as being an expert in technology, media and telecommunications, and so I was quite looking forward to meeting them. I recently had the dubious honour of meeting with two partners from London based law firm Olswang. Unfortunately, I was sadly disappointed. It was interesting to learn that, despite being apparent technology experts, the firm’s partners still use an old version of the Blackberry.

WannaCry Cyber Attack Hits 99 Countries, FedEx, Nissan, Hospitals, Universities with NSA Developed Malware: Five Questions

MishTalk

FedEx, numerous hospitals, the UK National Health Service, Chinese universities, Spanish telecommunication firms, and Nissan are among the targets. The National Security Administration (NSA ) has its hands in the biggest ransomware cyber attack in history. The NSA found holes in the Windows operating systems and instead of alerting Microsoft it chose to exploit those holes for its own benefit. The problem with such an approach is the NSA is not the only one who can exploit the holes.

First Year CX: Some Keys To Success from TSIC

1 to 1

TSIC is an international provider of telecommunication services with headquarters in Stockholm, Sweden, and offices in 14 other countries.

Top 10 Consulting Firms in the Middle East

Management Consulted

Bain’s major industries of importance in the Middle East include Airlines & Transportation, Media, Mining, Oil & Gas, Retail, Private Equity, Social & Public Sector, Technology, Telecommunications, Utilities and Alternative energy (the oil will run out one day!). BCG in the Middle East has focused on the following industries and sectors: government, financial services, energy, industrial goods, telecommunications, real estate, healthcare and private equity.

FCC Approves Net Neutrality Rules but the Battle for an Open Internet Continues

1 to 1

The FCC''s decision includes reclassifying Internet service as a Title II telecommunications service or public utility, prohibiting broadband providers from charging for faster lanes on the Internet. Net neutrality advocates scored a major victory today when the Federal Communications Commission approved net neutrality regulations by a 3-2 vote.

Job Hub:T-Mobile Jobs and Culture

Management Consulted

By the awards listed above, T-Mobile must be doing at least something right, and in fact has been stirring things up in the wireless telecommunications business for the past couple of years, positioning itself to overtake one of them to become the third largest carrier in the nation. Led by the outspoken and brilliant visionary CEO John Legere, T-Mobile has been out to change the way the wireless telecommunications business does business since 2012.

3 Steps To Building A Stand Out Portfolio With Emma Sharley: Podcast #25

Consulting Success

Prior to beginning her successful consultancy, Emma worked in sports marketing, fashion retail marketing, and telecommunications with companies in England including Westfield, Diane Von Furstenberg, Westpac, and T-Mobile.

Charging for Priority Customer Support

1 to 1

EE, the British telecommunications company, recently began offering a new service called Priority Answer that allows customers of its pay monthly and SIM-only plans to pay 50 pence ($0.81 USD) to be moved to the top of the queue for customer service calls when call volumes are high. The new service has created a firestorm in social media and other forums among some customers who are upset about having to pay extra to receive faster support.

What is Consulting?

Tom Spencer

(Source: Flickr ). Consulting” is a pretty general term, and doesn’t really give you a clear idea of what consultants actually do. The Oxford dictionary indicates that “to consult” means to “seek information or advice from someone (especially an expert)”.

Taking a Faster Approach to Addressing Customer Churn

1 to 1

Customer churn is a big problem for companies, especially in industries such as telecommunications where annual churn rates average between 10 percent to as much as 67 percent, according to the Database Marketing Institute.

A listening device

Seth Godin Blog

Companies with near monopolies (like telecommunications, Google, Fedex, etc.) Jacqueline Novogratz points out that the market can be an efficient listening device. If you go to a person and offer charity or even a gift, there's not a lot of choice.

Applying Life Lessons to the Workplace

1 to 1

I had a very interesting meeting the other day with Rowley Douglas, executive vice president of North American operations for CloudSense, a cloud services company which provides platforms used to manage the customer lifecycle for companies in telecommunications, media, and other industries.

Top 10 Consulting Firms in San Francisco

Management Consulted

The San Francisco office is focused mainly (but not exclusively) on technology & telecommunications, private equity, healthcare, retail & consumer goods, and utilities & energy. The San Francisco office services many industries, including electric power, financial institutions, natural gas & petroleum, telecommunications & media, and healthcare.

Leapfrogging: Value-Based Health Care Comes to Emerging Markets

BCG

The analogy is to what has already happened in many emerging markets in areas such as mobile telecommunications and mobile financial services. Focus Thursday, August 04, 2016. In the global debate about value-based health care, the lion’s share of attention has focused on the developed world.

High Frequency Bitcoin Trading Coming Your Way; Reflections on "The Right Pedigree", Bitcoin is Here to Stay

MishTalk

The Wall Street Journal reports Perseus, Atlas Launch Global Bitcoin Trading Platform High-speed telecommunications provider Perseus Telecom and digital currency trading platform Atlas ATS formally launched Wednesday a globally integrated bitcoin exchange system in New York, Hong Kong and Singapore to facilitate trading in the digital currency by high-frequency trading firms and other large financial institutions. Wall Street has officially embraced bitcoin. And why not?

Simon-Kucher & Partners Interviews & Culture

Management Consulted

Telecommunications, Internet & Media. SIMON-KUCHER & PARTNERS INTERVIEWS & CULTURE. Simon-Kucher & Partners is relatively small firm based in Bonn, Germany.

3 Steps To Building A Stand Out Portfolio With Emma Sharley: Podcast #25

Consulting Success

Then moved into telecommunications working for T-Mobile. On this episode, I’m talking with Emma Sharley, an experienced and very successful brand and marketing consultant in Australia.

Retail 130

Who Are You When Things Go Awry?

Cheryl Cran

Originally we were headed to Dallas where I am working with a major telecommunications client for the week. I am writing this as I sit on the tarmac waiting for the plane to get back in the air and head to our destination.

Mergers & Acquisitions: Strategy

Tom Spencer

MERGERS have had a ubiquitous presence in the news recently as leaders in the airline , publishing , and telecommunications industries have taken steps to consolidate.

BTS Group Interviews and Culture

Management Consulted

Telecommunications. BTS GROUP INTERVIEWS AND CULTURE. 30 years old and long a mainstay in European consulting, BTS Group has been steadily growing since its inception in 1986. A strategy execution and implementation firm based in Sweden, today the firm counts 59 of the U.S. Fortune 500 and over 30 of the Global Fortune 100 among its clientele. BTS Group specializes in digital technology, leadership development, sales training, and assessments.

Groups 109

Will the Huawei Arrest Influence the U.S.-China Trade Talks?

Harvard Business

Huawei is the world’s largest telecommunications-equipment maker. Paul Taylor/Getty Images. The arrest of Meng Wanzhou , chief financial officer of China’s Huawei, by Canadian police upon the request for extradition by the U.S.

Job Hub: Virgin Group Jobs and Culture

Management Consulted

This group has a startling 300 companies in its portfolio in sectors ranging from travel, telecommunications, health, financial services, leisure, music, space travel, and renewable energy. Today we highlight tremendous business analyst and post-consulting leadership jobs at Virgin Group. Virgin Group, a leading international group, is one of the most recognized and respected brands in the world.

Groups 122

Turkey Plans Military Intervention in Syria, Bans YouTube for Leaked Reporting

MishTalk

Turkey’s telecommunications authority said it has blocked access to YouTube, where the recording was posted. Turkey is threatening military intervention in Syria. A leaked recording proves it. In response, an angry Turkish Government Banned YouTube. The Foreign Ministry called the leak a “despicable attack” on national security, in a statement e-mailed from Ankara yesterday.