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Telecommunications InsightsTelcos need to rewire themselves to work in agile ways and make data-driven decisions to keep up with customers’ increasing demands for simple digital experiences, among other challenges. MORE
Transformation Insights Manufacturing Telecommunications High Tech & Internet Digital Operations Organization MORE
Telecommunications companies have been leaving money on the table by underinvesting in advanced analytics in their B2B business units relative to their B2C operations. Telecommunications InsightsA new tailored approach across these segments can generate much-needed growth and margins. MORE
Our Insights High Tech & Internet Telecommunications Media & EntertainmentLong viewed as a relative laggard, Japan’s start-up ecosystem is beginning to come into its own. Investor Paul McInerney sheds light on the evolving environment for entrepreneurs. MORE
Our Insights High Tech & Internet Telecommunications Media & EntertainmentA lack of early stage capital on the continent has hampered start-up creation and scaling. MAYA Capital co-founders Lara Lemann and Monica Saggioro are determined to change that. MORE
Our Insights High Tech & Internet Telecommunications Media & Entertainment DigitalThe boom that tech startups have been experiencing has continued through the pandemic. Two leading venture capitalists talk about how investing in them is changing. MORE
Telecommunications InsightsNext-generation marketing and sales techniques offer incumbents real opportunity to thrive in a challenging landscape. MORE
Telecommunications InsightsThe former GSMA chairman and Telenor CEO discusses what telecoms operators need to do to adapt in the new competitive landscape. MORE
Telecommunications InsightsDigital operating models and new data-driven tools can not only deliver value to customers but can also help keep operators’ own houses in order. MORE
Our Insights TelecommunicationsThe experiences of several high-performing software development organizations in banking and retail offer a road map to excellence. MORE
Our Insights High Tech & Internet Telecommunications Asia-Pacific Europe North and Central America Organization Marketing & Sales Leadership Innovation Core ITJeff Lawson talks about software’s growing digital supply chain, the future of flexible work, and the origins of both his communications-platform company and his new book, Ask Your Developer. MORE
Our Insights High Tech & Internet Telecommunications Media & Entertainment DigitalDigital health solutions have the potential to dramatically improve patient care and slow rising costs. Yet achieving that at scale still has obstacles to overcome. MORE
Consultants Infrastructure Home Office Office Telecommunications A question I was asked: I’m moving my office and can’t keep my phone number. Amazing, but true.) Obviously I will contact all my clients and contacts as best I can in the next 30 days and most of my clients do have my cell phone number, but there must be a “best” way to handle this. Any advice? What’s your advice for this consultant? Please post your suggestions below. MORE
Online sales and service are key measures of successful digital transformations. But most telecom operators aren’t implementing the fundamentals that drive customers online and keep them there. Our Insights MORE
Telecommunications InsightsThe transition to a 5G world is far more complex and uncertain than the shifts to previous generations of wireless technology. Five key principles will help telco CEOs better prepare for the challenges that lie ahead. MORE
Technology Research & development Healthcare Technology Telecommunications Digital ArticleAn ambitious new law is catalyzing innovation. MORE
Our Insights Telecommunications High Tech & Internet Organization Growth Innovation Analytics Digital strategy and organizationMany operators need to transform themselves to cope with new market conditions but have had difficulty making an organization-wide overhaul. A smart digital-attacker strategy may be the solution. MORE
Crisis management Internet Mobile Telecommunications Digital ArticleA conversation between Hans Vestberg and HBR Editor-in-Chief Adi Ignatius. MORE
Our Insights High Tech & Internet Telecommunications Media & EntertainmentThe materials used to make physical goods produce a large share of greenhouse gas emissions. Origin Materials thinks it has the solution to that pressing problem. MORE
Telecommunications InsightsFor telcos to keep and grow market share, the network division needs a makeover that lets it shed its cost-center past to become a leading function that influences the digital and analytics metamorphosis of the core. MORE
Telecommunications InsightsVodafone Group CEO Vittorio Colao discusses why technology should not merely increase productivity but also benefit society at large. MORE
Our Insights Telecommunications Asia-Pacific China Hong Kong India Northeast Asia Southeast Asia Southern Asia Europe Middle East North and Central America South America Africa Strategy Organization LeadershipThe next generation of telcos will be defined by leaders who act now, risking short-term advantages to seize untapped growth with a holistic approach to transformation. MORE
Telecommunications InsightsTelco operators are more vulnerable today than they were ten years ago. To thrive through the next economic downturn and beyond, they must act now—and with focus. MORE
Our Insights High Tech & Internet Telecommunications Media & Entertainment OrganizationCertain capabilities matter more for performance than others, particularly when combined in the right way. MORE
Our Insights Telecommunications Wireless broadband Mobile Wireless telecommunications IoT Supply chain management IT infrastructure Disruptive Technology5G offers a level of connectivity that could transform the shop floor. MORE
In this episode of the McKinsey Podcast, Simon London speaks with McKinsey senior partners Ferry Grijpink and Philipp Nattermann—ahead of the headline telecommunications conference Mobile World Congress (MWC)—about how telcos can prepare to be winners in the fifth-generation (5G) race. Telecommunications Insights MORE
Telecommunications InsightsSmart operators will consider seven no-regrets moves to position themselves for advantage amid radically changing industry dynamics. MORE
Telecommunications InsightsOperators see a marginally positive business case, expect rollout at scale to take until 2022, and don’t think the increase in capital-expense-to-sales ratio will be as big as skeptics claim. MORE
Technology Operations Healthcare Technology Telecommunications Digital ArticleThree lessons to guide providers. MORE
Telecommunications InsightsThree members of the telco’s top team describe the challenges and rewards of implementing agile rapidly—and the power of a “no plan B” approach to change. MORE
Our Insights High Tech & Internet Telecommunications Media & Entertainment Industrial high tech DigitalThe pandemic magnified existing trends and challenges affecting the way workers function. Always-on, cellular-connected devices may now finally break out of their niche. MORE
Telecommunications InsightsDifferent approaches illustrate the company and market conditions that guide the structure of teams around work, and the rapid benefits that follow. MORE
Telecommunications InsightsNetwork cost could double as operators strive to meet demand for increased capacity and deploy 5G. How can they maintain their profits? MORE
Our Insights High Tech & Internet Telecommunications Media & EntertainmentCommercial trucks are a major source of emissions in cities. Carl-Magnus Norden thinks his start-up can be the catalyst needed to make the sector more environmentally-friendly. MORE
Telecommunications InsightsNetwork sharing will be a key lever to reduce cost and make 5G deployments feasible. MORE
Telecommunications InsightsThe former CEO of Vodafone, who stepped down from the top job last September, reflects on the industry’s challenges and what he learned as a successful global dealmaker. MORE
Our Insights High Tech & Internet Telecommunications Media & EntertainmentSidekick Health is out to show that digital therapeutics programs can help patients more effectively manage their chronic conditions. MORE
Our Insights High Tech & Internet Media & Entertainment Telecommunications Europe Innovation GrowthInnovation is accelerating in Europe and beyond, making way for a new generation of start-ups. MORE
Telecommunications Related Topics 
McKinsey
AUGUST 14, 2020
Online sales and service are key measures of successful digital transformations. But most telecom operators aren’t implementing the fundamentals that drive customers online and keep them there. Our Insights
McKinsey & Company
OCTOBER 7, 2021
Our Insights High Tech & Internet Telecommunications Media & EntertainmentLong viewed as a relative laggard, Japan’s start-up ecosystem is beginning to come into its own. Investor Paul McInerney sheds light on the evolving environment for entrepreneurs.
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McKinsey & Company
FEBRUARY 18, 2021
Our Insights Telecommunications Wireless broadband Mobile Wireless telecommunications IoT Supply chain management IT infrastructure Disruptive Technology5G offers a level of connectivity that could transform the shop floor.
McKinsey & Company
JULY 13, 2021
Our Insights High Tech & Internet Telecommunications Media & Entertainment DigitalDigital health solutions have the potential to dramatically improve patient care and slow rising costs. Yet achieving that at scale still has obstacles to overcome.
McKinsey & Company
AUGUST 5, 2021
Our Insights High Tech & Internet Telecommunications Media & EntertainmentA lack of early stage capital on the continent has hampered start-up creation and scaling. MAYA Capital co-founders Lara Lemann and Monica Saggioro are determined to change that.
McKinsey & Company
JULY 1, 2021
Our Insights High Tech & Internet Media & Entertainment Telecommunications Europe Innovation GrowthInnovation is accelerating in Europe and beyond, making way for a new generation of start-ups.
McKinsey & Company
FEBRUARY 22, 2021
Our Insights TelecommunicationsThe experiences of several high-performing software development organizations in banking and retail offer a road map to excellence.
McKinsey & Company
APRIL 14, 2021
Our Insights High Tech & Internet Telecommunications Media & Entertainment Industrial high tech DigitalThe pandemic magnified existing trends and challenges affecting the way workers function. Always-on, cellular-connected devices may now finally break out of their niche.
McKinsey & Company
MAY 14, 2021
Our Insights High Tech & Internet Telecommunications Media & Entertainment DigitalThe boom that tech startups have been experiencing has continued through the pandemic. Two leading venture capitalists talk about how investing in them is changing.
McKinsey & Company
AUGUST 30, 2021
Our Insights High Tech & Internet Telecommunications Media & EntertainmentThe materials used to make physical goods produce a large share of greenhouse gas emissions. Origin Materials thinks it has the solution to that pressing problem.
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McKinsey & Company
MARCH 10, 2021
Our Insights High Tech & Internet Telecommunications Media & Entertainment OrganizationCertain capabilities matter more for performance than others, particularly when combined in the right way.
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McKinsey & Company
MARCH 30, 2021
Transformation Insights Manufacturing Telecommunications High Tech & Internet Digital Operations Organization
McKinsey & Company
SEPTEMBER 28, 2021
Our Insights High Tech & Internet Telecommunications Media & EntertainmentCommercial trucks are a major source of emissions in cities. Carl-Magnus Norden thinks his start-up can be the catalyst needed to make the sector more environmentally-friendly.
McKinsey & Company
APRIL 28, 2021
Our Insights Telecommunications Asia-Pacific China Hong Kong India Northeast Asia Southeast Asia Southern Asia Europe Middle East North and Central America South America Africa Strategy Organization LeadershipThe next generation of telcos will be defined by leaders who act now, risking short-term advantages to seize untapped growth with a holistic approach to transformation.
McKinsey
MARCH 8, 2019
Telecommunications companies have been leaving money on the table by underinvesting in advanced analytics in their B2B business units relative to their B2C operations. Telecommunications InsightsA new tailored approach across these segments can generate much-needed growth and margins.
McKinsey
FEBRUARY 7, 2019
Telecommunications InsightsNext-generation marketing and sales techniques offer incumbents real opportunity to thrive in a challenging landscape.
Harvard Business
DECEMBER 2, 2020
Technology Research & development Healthcare Technology Telecommunications Digital ArticleAn ambitious new law is catalyzing innovation.
McKinsey
FEBRUARY 2, 2019
Telecommunications InsightsDifferent approaches illustrate the company and market conditions that guide the structure of teams around work, and the rapid benefits that follow.
McKinsey & Company
MARCH 5, 2021
Our Insights Telecommunications High Tech & Internet Organization Growth Innovation Analytics Digital strategy and organizationMany operators need to transform themselves to cope with new market conditions but have had difficulty making an organization-wide overhaul. A smart digital-attacker strategy may be the solution.
McKinsey & Company
APRIL 6, 2021
Our Insights High Tech & Internet Telecommunications Asia-Pacific Europe North and Central America Organization Marketing & Sales Leadership Innovation Core ITJeff Lawson talks about software’s growing digital supply chain, the future of flexible work, and the origins of both his communications-platform company and his new book, Ask Your Developer.
Harvard Business
DECEMBER 7, 2020
Technology Operations Healthcare Technology Telecommunications Digital ArticleThree lessons to guide providers.
McKinsey
FEBRUARY 16, 2018
Telecommunications InsightsSmart operators will consider seven no-regrets moves to position themselves for advantage amid radically changing industry dynamics.
McKinsey
OCTOBER 18, 2018
Telecommunications InsightsDigital operating models and new data-driven tools can not only deliver value to customers but can also help keep operators’ own houses in order.
David A Fields
DECEMBER 12, 2014
Consultants Infrastructure Home Office Office Telecommunications A question I was asked: I’m moving my office and can’t keep my phone number. Amazing, but true.) Obviously I will contact all my clients and contacts as best I can in the next 30 days and most of my clients do have my cell phone number, but there must be a “best” way to handle this. Any advice? What’s your advice for this consultant? Please post your suggestions below.
McKinsey
JUNE 12, 2019
Telecommunications InsightsThree members of the telco’s top team describe the challenges and rewards of implementing agile rapidly—and the power of a “no plan B” approach to change.
McKinsey
FEBRUARY 15, 2019
Telecommunications InsightsThe former CEO of Vodafone, who stepped down from the top job last September, reflects on the industry’s challenges and what he learned as a successful global dealmaker.
McKinsey
FEBRUARY 20, 2019
In this episode of the McKinsey Podcast, Simon London speaks with McKinsey senior partners Ferry Grijpink and Philipp Nattermann—ahead of the headline telecommunications conference Mobile World Congress (MWC)—about how telcos can prepare to be winners in the fifth-generation (5G) race. Telecommunications Insights
McKinsey
FEBRUARY 21, 2018
Telecommunications InsightsNetwork cost could double as operators strive to meet demand for increased capacity and deploy 5G. How can they maintain their profits?
McKinsey
FEBRUARY 14, 2019
Telecommunications InsightsOperators see a marginally positive business case, expect rollout at scale to take until 2022, and don’t think the increase in capital-expense-to-sales ratio will be as big as skeptics claim.
McKinsey
JANUARY 26, 2019
Telecommunications InsightsFor telcos to keep and grow market share, the network division needs a makeover that lets it shed its cost-center past to become a leading function that influences the digital and analytics metamorphosis of the core.
McKinsey
JANUARY 19, 2019
Telecommunications InsightsTelcos need to rewire themselves to work in agile ways and make data-driven decisions to keep up with customers’ increasing demands for simple digital experiences, among other challenges.
McKinsey
SEPTEMBER 6, 2019
Telecommunications InsightsTelco operators are more vulnerable today than they were ten years ago. To thrive through the next economic downturn and beyond, they must act now—and with focus.
McKinsey
APRIL 18, 2018
Telecommunications InsightsVodafone Group CEO Vittorio Colao discusses why technology should not merely increase productivity but also benefit society at large.
Harvard Business
APRIL 3, 2020
Crisis management Internet Mobile Telecommunications Digital ArticleA conversation between Hans Vestberg and HBR Editor-in-Chief Adi Ignatius.
McKinsey
FEBRUARY 21, 2018
Telecommunications InsightsNetwork sharing will be a key lever to reduce cost and make 5G deployments feasible.
McKinsey
FEBRUARY 20, 2019
Telecommunications InsightsThe transition to a 5G world is far more complex and uncertain than the shifts to previous generations of wireless technology. Five key principles will help telco CEOs better prepare for the challenges that lie ahead.
McKinsey
FEBRUARY 22, 2018
Telecommunications InsightsThe former GSMA chairman and Telenor CEO discusses what telecoms operators need to do to adapt in the new competitive landscape.
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