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Rule #2 of Successful Consulting Firms

David A Fields

A nearby grocer prominently displays a sign proclaiming, “Rule #1: The customer is always right.” That’d never work for consulting because, well, clients aren’t always right. Rule #1 of successful consulting is to remember consulting isn’t about you. It’s about them–the clients. Got it.

Art Is Good for Business


Whether displaying a corporate art collection in the workplace, providing free museum access to employees, or sponsoring a gallery event, investments in the arts can work to assuage some of the concerns keeping CEOs up at night


Analyzing a company: Agilent example

Consultants Mind

Consultants should be a quick study. Imagine that you find out on Friday afternoon that you are going to be staffed on a new project on Monday. You better spend 2-3 hours getting smart on the industry and company.

The Tower and the Square in the Collaborative Organization Model

Kates Kesler

We recently had the opportunity to speak at a conference of the top 300 leaders in one of our client … Blog


Last year, we hosted the 2017 MVP Awards across three of our sites. In order to get ready for this year’s coming awards across even more of our sites, we’re catching up with some of our judges from the previous awards who offered their time and insight to make the awards even better. Take a look!

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Your Reputation as a Leader is Built By Gossip

Peter Stark

When you think about gossip, almost every thought that comes to mind is bad. People who gossip waste everyone’s time and destroy the reputation of others.

What is Organization Design?

Kates Kesler

What is Organization Design? … Videos

Video 100

Using Improv to Transform How You Lead


By embracing the concept of "yes, and" leaders can improve how they communicate and manage

Successfully transitioning to new leadership roles


Leadership changes are more common and important than ever. But most companies don’t get it right. Insights on Organization

WIC Lessons Learned #3 – Leslie Smith

Women in Consulting

By: Amy Huson. Leslie became a WIC member nearly 20 years ago when she first took the leap to become an independent financial consultant. She had spent a number of years building a career at Bank of America rising to a V.P.

The Only Future We Need to Fear is the One We Create

Cheryl Cran

There is a lot of research that talks about the fearful future – for example Elon Muskis afraid of us being taken over by robots andBill Gates says that he sits in the middle of the debate – this article here is more of an optimistic look at the types of futures we can create […].

Product Training versus Sales Training – Which Matters Most?

LSA Global

Product Training Versus Sales Training – Which Matters Most? Many of our clients who are moving from selling products to selling more complex solutions struggle with the concept of product training versus sales training.

You can't please everyone

Seth Godin Blog

We know this. Each of us knows it. From experience. From logic. By doing the math. It can't be done. Okay, fine. So, what are you doing about it? When you're creating something, are the possible reactions of the people you can't please weighing you down?


Moving On: When is the right time to leave your job?

Tandem Consulting

Have the guts to make career decisions that suit you – not someone else! From time to time I meet an executive who’s ended up in the wrong job. Sometimes, it’s a temporary blip and they just need to sit tight.

Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business

Kittiyut Phornphibul/EyeEm/Getty Images. It’s possible to fake emotional intelligence. Similar to knockoffs of luxury watches or handbags, there are emotions and actions that look like the real thing but really aren’t. With the best of intentions, I’ve seen smart leaders charge into sensitive interactions armed with what they believed was a combination of deep empathy, attuned listening, and self-awareness but was, in fact, a way to serve their own emotional needs.

Skill shift: Automation and the future of the workforce


Demand for technological, social and emotional, and higher cognitive skills will rise by 2030. How will workers and organizations adapt? Future of Organizations & Work


How Innovation Happens


Innovation is like a garden -- you need to create an environment where it can flourish


Before and after

Seth Godin Blog

When you put the right idea into the world, people can't unsee it. It changes our narrative. The existence of your product, service or innovation means that everything that compares to it is now treated differently. Once the fax existed, mail seemed slower.

Frameworks for the Case Interview (Part III: Value Chain Framework)

Tom Spencer

Candidates often use the Value Chain Framework without being aware of it. It may form part of your thinking when breaking down a problem using a MECE tree diagram or used when drilling into upstream suppliers and downstream distributors.

How to Give the Same Talk to Different Audiences

Harvard Business

Thiemi Higashi/EyeEm/Getty Images. If you’re asked to speak at a conference or event, it’s likely because you’ve demonstrated expertise in your particular subject. To provide a great experience for attendees, you generally want to focus on the topic the organizers have requested – the “greatest hits” that you’re known for.

Three surprising resource implications from the rise of electric vehicles


The economic consequences for energy, raw materials, and land may not be what you’d expect. Automotive & Assembly Insights

Don't Fight Regulation. Reprogram It


Company leaders should think of government regulation as an operating system -- and of their government-relations strategy as writing better code. That means developing a more open relationship in which business leaders and regulators collaborate on rules that serve the needs of both groups

The order

Seth Godin Blog

It's tempting to decide to make a profit first, then invest in training, people, facilities, promotion, customer service and most of all, doing important work. In general, though, it goes the other way

The Secret Behind Apple’s Autonomous Vehicle Ambitions

Tom Spencer

The past few years have been filled with news of the progress major technology companies are making on the autonomous vehicle front. Companies such as Google, Tesla, Uber, Lyft, and Waymo are making major strides in the space. One tech company, however, that has remained surprisingly aloof, is Apple.

After a Merger, Don’t Let “Us vs. Them” Thinking Ruin the Company

Harvard Business

John Gichigi/Getty Images. More and more companies are relying on mergers & acquisitions (M&A) as a competitive growth strategy. Since 2012, M&A activity has increased dramatically in both number of deals and size of transaction, with the yearly value of global M&A deals tracking above $4.5 trillion for the past four years. These are heady numbers and 2018 is expected to continue apace.

2 Successful Strategy Implentation Mistakes

LSA Global

Successful Strategy Implementation is Far from Easy. Closing the strategy execution gap is hard work. Not many organizations naturally combine strategy and strategy execution. Research by IBM found that only 10% of strategies are deemed to be successfully executed. According to PWC , only 8% of leaders excel at both strategy and execution. Successful Strategy Implementation Starts with Strategic Clarity. Successful strategy execution begins with strategic clarity.

Build Your Leadership Resilience. It's an Act of Defiance.


Effective leaders respond powerfully and skillfully to adversity. Here are three clear ways to make that happen

Unrequested advice, insufficient data, unexplored objectives

Seth Godin Blog

Your ideas and your feedback are worth more than you know. But you might not be heard if you haven't been invited to chime in. And you'll waste everyone's time if you base your advice on your assumptions, instead of what's actually happening.

Data 48

5 Tips to Renew Your Motivation and Stay Focused

Tom Spencer

I’m currently reading Thinking Fast and Slow , a wonderful book written by Daniel Kahneman, winner of the Nobel Prize in Economics. The book begins with a description of two different styles of thinking.

Why You Should Let Employees Personalize Their Job Descriptions

Harvard Business

tooga/Getty Images. We live in an increasingly personalized society. We choose individualized playlists instead of radio stations. We self-select our news sources and our TV shows. Our cars have infinitely adjustable seats and telescopic steering. Everything is geared, just for us. Then we have job descriptions.

Five Fifty: Digital lipstick


As digital technology erodes profit and revenue growth, why aren’t companies responding with bold strategies? Digital Insights

Three Questions to Help You Become a "Yes, And" Leader


Approach every conversation as an opportunity to improvise. For more insight, read "Using Improv to Transform How You Lead


Big crew/little crew

Seth Godin Blog

Software projects work better with small teams. On the other hand, it makes sense to have multiple teams of workers if you're paving a patch of highly trafficked highway. Three reasons: Coordination. Learning. Ramp up time.

Will Your Customers Invest in Your Strategy?

Henman Performance Executive Blog

Memorial Day weekend 1977 opened with an intergalactic bang as George Lucas’ blockbuster Star Wars hit movie theaters across America. The incredible success of the first movie, which received seven Oscars and earned nearly $800 million worldwide, began with brilliant marketing of a groundbreaking thought: Let’s create a revolutionary movie-watching experience, complete with never-before-seen special […]. The post Will Your Customers Invest in Your Strategy?