Consulting Success

JANUARY 8, 2018

Video Transcript: Let’s talk about metrics. Specific metrics that you can use to get more clients, win more business , and actually grow your consulting business. There’s four metrics in one track. Metric number three that you want to track is proposals. These four metrics give you a lot of information. That’s why being able to look at these numbers and understanding these four metrics, really allows for going in and making adjustments.

Metrics 159

Metrics Video Consulting Marketing 159

The Clever Consultant

JULY 7, 2015

Metrics NPV PMO MetricsWhether you’re helping a client build a business case or, launching a strategic project, chances are you’ll need to get your hands dirty by calculating the Net Present Value (NPV) of their investment. The concept behind NPV is simple: cash in-hand today is more valuable than cash received next year, the year after that and […].

Metrics 113

Metrics 113

The Clever Consultant

JULY 3, 2015

Cost Per Hire (CPH) is one of the most common HR metrics used to measure recruiting effectiveness. Metrics HR Efficiency human resources Recruiting CostsThat’s because it’s insanely simple to calculate – just add up your total recruiting costs and divide them by number of new hires for a given period. CPH shouldn’t be used in a vacuum, though, as it doesn’t […].

Metrics 149

Metrics Efficiency How To Recruiting 149

CaseInterview.com

APRIL 17, 2020

Second, I ask for specific metrics from their business. My job when doing a patient assessment is to capture the initial data set, track those metrics over time, and figure out the story the data is telling me. As I started to get better at understanding, recognizing, and interpreting these key metrics, I had an epiphany. If you don’t track metrics or can’t interpret them, you risk misunderstanding the problem. When I work with a new CEO client, I do two things.

Metrics 54

Metrics McKinsey Interviews Transportation 54

Advertiser: ZoomInfo

As frustrating as contact and account data management can be, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Entrusting a vendor to help maintain its accuracy and completeness is no ordinary engagement. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

Data

Markovitz Consulting

AUGUST 27, 2019

Michael Harris and Bill Tayler wrote a terrific article in the new Harvard Business Review on “metrics surrogation”—the tendency for people to mentally replace their business strategy with metrics. Although these metrics are supposed to reflect the company’s progress towards its goals, the focus on metrics can destroy an organization. Loosen the link between metrics and incentives. Use multiple metrics.

Metrics 174

Metrics Banking Training Training 174

Seth Godin Blog

JANUARY 16, 2019

It’s worth finding your metrics A thoughtful friend has a new project, and decided to integrate a podcast into it. Talking to a producer, he said that his goal was to make it a “top 10 podcast on iTunes.” ” Why is that the goal? That’s a common goal, a popular goal, someone else’s goal.

Metrics 28

Metrics 28

Think Customers

NOVEMBER 3, 2015

Metrics such as average handle time (AHT), number of contacts handled, average wait time, and average speed of answer have all been heavily used and tracked. And while a couple of customer-centric metrics - customer satisfaction and Net Promoter Score - have become entrenched among contact center measurements, only recently have other customer-focused measurements such as Customer Effort Score and First Contact Resolution risen through the ranks.

Metrics 72

Metrics Efficiency Trends Data 72

Tom Spencer

MAY 18, 2015

Tom: Do you think that short term financial metrics are part of the problem in developing long term strategy? One of the ideas that I’ve been thinking about recently is that financial metrics are basically designed to evaluate how much you are getting out of a company, your cash flow take from the company. And so, there appears to be a disparity between what companies do and what the metrics are measuring. (Source: Flickr ).

Metrics 75

Metrics Financial Cash Flow Process Improvement 75

Harvard Business

OCTOBER 2, 2020

Talk is cheap. Performance measurement Social responsibility Digital Article

Metrics 36

Metrics 36

Strategy+Business

APRIL 22, 2018

In The Tyranny of Metrics, history professor Jerry Muller reminds us that not everything that can be counted counts, and not everything that counts can be counted

Metrics 52

Metrics How To 52

Strategy+Business

APRIL 22, 2018

In The Tyranny of Metrics, history professor Jerry Muller reminds us that not everything that can be counted counts, and not everything that counts can be counted

Metrics 52

Metrics How To 52

Management and IT Consulting

MAY 4, 2017

Learn how your firm can get better profitability out of your current projects and drive additional revenue by tracking the metrics that matter most A panel of consulting industry experts join Deltek to share their tips with consulting firms.

Metrics 40

Metrics Industry Consulting 40

Consultant Ninja

NOVEMBER 18, 2013

Ignoring the signup/website experience, I''m curious about the customer satisfaction and actual value from the core product. Interestingly I''ve seen zero data (though plenty of anecdotes) to support either direction. I''d like to run a separate survey targeting just people who have signed up. I''d just ask 4 questions: 1) Did you have health insurance prior to getting insurance via healthcare.gov? Yes/No] 2) If so, how are your health insurance premiums compared to your prior plans?

Metrics 100

Metrics Insurance Insurance Survey 100

Harvard Business

APRIL 30, 2020

Are you as customer-centric as you think? Data Customers Digital Article

Metrics 44

Metrics Data 44

Seth Godin Blog

JUNE 30, 2019

Is probably not a useful metric to measure yourself by. But the helpful metrics are the ones where cash isn’t the solution If it’s important and you can spend money to fix it, by all means, go do that.

Metrics 26

Metrics 26

Think Customers

JANUARY 5, 2016

Companies in the private sector continue to adopt customer experience metrics such as customer effort score and Net Promoter Score to get a better handle on how satisfied customers are and to help determine whether customer experience investments are paying off.

Metrics 56

Metrics Government Company Trends 56

Harvard Business

SEPTEMBER 23, 2016

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation. But these metrics can become tyrants. When things change, outmoded metrics can threaten a firm’s survival. HBR STAFF.

Metrics 47

Metrics Automotive Sales Retail 47

Seth Godin Blog

APRIL 17, 2018

What factors lead to a search result showing up on page 1 or page 5 of Google? What about the popularity bar in iTunes? How does it work? Who decides what your salary is compared to the person down the hall? On this road, in this town, what's the threshold before you'll get a speeding ticket? In that magazine article, what's the methodology for ranking these semi-famous people? How did this image show up in recommended?

Metrics 21

Metrics Methodologies Sales Marketing 21

LSA Global

MARCH 10, 2019

Are corporate training metrics simply an exercise in futility that pleases training experts and HR but otherwise has no meaningful value to the business? Successful companies have learned that corporate training metrics have tremendous value in three areas: Helping to evaluate what matters (where to focus your efforts). To learn more about corporate training metrics, download 5 Steps to Smarter Training Measurement. Why Measure Training?

Metrics 28

Metrics Training Training Exercises 28

Harvard Business

AUGUST 22, 2017

As a consequence, managers don’t have a clear sense of what is really driving sales in their business, while salespeople, who are inundated with dozens of metrics, get lost in the day-to-day noise. The challenge, of course, is to decide on the right metrics. Wins are the most common metric used across sales roles and industries. Finding the right metrics isn’t the end of the story.

Metrics 47

Metrics Sales Software Advertising 47

Harvard Business

MAY 11, 2020

To get the full picture, look at a constellation of data. Data Digital Article

Metrics 28

Metrics Data 28

Harvard Business

APRIL 5, 2017

The McKinsey Global Institute, in conjunction with FCLT Global, recently released research stating that long-term-oriented companies perform better than those that focus on short-term results. While a laudable effort in principle, measuring a company’s tendency to make myopic operating and investing decisions is fiendishly complex. Getting the measurement right is central to providing convincing evidence on the debate over short-termism.

Metrics 47

Metrics Study McKinsey Cash Flow 47

Harvard Business

AUGUST 8, 2017

At the core of the confusion over a company like Tesla is that traditional business metrics are outdated and can create overconfidence or underestimation. Classic metrics like market penetration and market share, which many leaders are measured on, are the very things causing us to miss market opportunities and threats. We don’t need to throw out all classic business metrics. But we should recognize their fundamental flaws and complement them with a new set of metrics.

Metrics 30

Metrics Sports Marketing Hotels 30

Harvard Business

FEBRUARY 14, 2017

These metrics are useful but miss the big picture, in part because they mistake a program’s cost for its value. We developed a new metric — cost per employed day (CPED) over the first six months — that we believe better defines how well employment programs work. Debating the utility of specific metrics might seem like a minor thing. Data and metrics are part of the solution.

Metrics 49

Metrics Training Training Comparison 49

Harvard Business

NOVEMBER 17, 2017

At the same time, members of the C-suite are measuring their potential impact using different metrics — financial, regulatory, technical, operational — leading to conflicting assessments. This lack of communication and coordination across functions makes it very difficult to assess the impact of cyber risk on the business as a whole or create any common metrics for doing so. Harry Haysom/Getty Images.

Metrics 44

Metrics Insurance Insurance Enterprise 44

CaseInterview.com

MARCH 7, 2019

Blog Case Interview Articles Case Interview Guide estimate future demand estimation question forecast demand industry specific metrics mckinsey case interview mckinsey problem solving testHere's a list of Case Interview Questions that I've received as a candidate. Keep in mind the interview format (especially for McKinsey) has evolved since the time I went through it as a candidate. How much time does it take to relocated an average size mountain 10 miles using an average size dump truck?

Examples 63

Examples Interviews Oliver Wyman Boston Consulting Group 63

Harvard Business

JUNE 13, 2018

For years, agile teams and organizations have measured success using process metrics – time to market, team throughput and cycle times, improved quality, and better predictability of output. As companies scale from agile projects to agile organizations, we must evolve the way we measure success – from process-based metrics to measuring business outcomes. By Surya Panditi, GM, Agile Management, CA Technologies.

Metrics 30

Metrics Agile Productivity Resources 30

Harvard Business

OCTOBER 25, 2017

Tooga/Getty Images. Imagine that you are choosing between two similar mutual funds, one managed by Marcus and the other by Tanya. Without additional differentiating information, there is no obvious reason to have a strong preference for one over the other. Yet in various contexts, such as entrepreneurship and hiring , people often exhibit a preference for men over women when information about an individual’s quality (for example, their expected performance) is unavailable or unclear.

Metrics 30

Metrics Analysis Study Research 30

Harvard Business

NOVEMBER 9, 2020

Three metrics to guide your company’s international expansion. Global strategy International business Market research Digital Article

Metrics 58

Metrics Company Marketing Research 58

Harvard Business

NOVEMBER 9, 2020

You need to be able translate your principles into metrics your team can use. Technology Demographics Ethics Digital Article

Ethics 58

Ethics Metrics 58

McKinsey

OCTOBER 9, 2018

By combining two simple metrics, companies can gain valuable insights into their innovation performance. Strategy & Corporate Finance Insights

Metrics 86

Metrics Company How To Finance 86

Harvard Business

AUGUST 26, 2020

Start with the metrics your client will be measured by. Coaching Developing employees Assessing performance Digital Article

Metrics 58

Metrics Development 58

McKinsey

AUGUST 1, 2019

A new McKinsey metric helps Indian marketers get buyers’ attention at the beginning of their decision journey—when it counts the most. Marketing & Sales Insights

Metrics 75

Metrics McKinsey Marketing Sales 75

McKinsey

DECEMBER 18, 2018

A new metric can help companies pinpoint performance issues. Problems along the semiconductor supply chain are difficult to diagnose. Insights on Semiconductors

Metrics 77

Metrics Productivity Company 77

McKinsey

APRIL 18, 2018

Don’t overlook the insight that two simple metrics can yield about the effectiveness of your R&D spending. Strategy & Corporate Finance Insights

Metrics 87

Metrics Finance Strategy Strategy 87

Seth Godin Blog

APRIL 14, 2013

In markets that aren't natural monopolies or where there are clear, agreed-upon metrics, how do we decide? Seths Blog.Seth Godins riffs on marketing, respect, and the ways ideas spread. About. Archives. Subscribe. Recent Posts. "Oh, Oh, thats just a hack someone put together.". The sophisticates. Q&A: Purple Cows and commodities. Colors or numbers? Words are hooks, words are levers. Mumbo vs. Jumbo. Death and Taxes, 2014. The opposite of anxiety. Stoogecraft.

Metrics 43

Metrics Retail Industry Productivity 43

David A Fields

FEBRUARY 12, 2019

Those are okay metrics; however, if you look around your office you’ll find a better clue. How do you know if you’re doing well at the consulting game? Revenue? Client feedback? Somewhere nearby, you probably have a stack of business cards from people you met at conference or trade show or similar event. Who’s In … Continued. The post How to Know if You’re Successful at Consulting appeared first on David A. Fields. All Articles Consulting Consultants

Metrics 246

Metrics Consulting Conference How To 246

McKinsey

NOVEMBER 28, 2017

This excerpt from a new book published by Aspen Strategy Group offers a path to better and more meaningful metrics. Our Insights

Metrics 87

Metrics Groups Strategy Strategy 87

McKinsey

AUGUST 18, 2017

New data and metrics that tap underlying performance dynamics offer better visibility. High-level benchmarks often obscure paths to operations improvements. Our Insights

Benchmarking 83

Benchmarking Metrics Operations Data 83