Tom Spencer

SEPTEMBER 10, 2021

All industries use numbers and metrics to describe performance, measure trends, and allocate status. Using the metrics for decision making. The first step to understanding a new set of metrics is to put them into context. By adding a reference point one can better understand the impact and significance of the metrics.

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Epicflow

FEBRUARY 9, 2023

This is where project management metrics come into play – they provide project managers with useful insights as to a project’s “health”. What are these metrics, what are they used for, and how to calculate them? What are project management metrics and why do you need them? What are the most common project management metrics?

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Consulting Success

JANUARY 8, 2018

Video Transcript: Let’s talk about metrics. Specific metrics that you can use to get more clients, win more business , and actually grow your consulting business. There’s four metrics in one track. Metric number three that you want to track is proposals. These four metrics give you a lot of information.

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Epicflow

AUGUST 11, 2022

In this article, we’ll consider some essential metrics that can be used to assess the fruitfulness of change management efforts. . To assess the organizational performance, the following metrics can be used: . The assessment of individual performance may include the following metrics: . Metrics for Measuring Change Management.

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Kates Kesler

JUNE 29, 2020

Metrics serve as a powerful motivator and unfortunately, are often perfectly designed to drive sub-optimal results. In team sports, measuring vital, non-point metrics and de-emphasizing individual metrics is not a new concept. For a simple comparison, consider this sports team analogy.

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CaseInterview.com

APRIL 17, 2020

Second, I ask for specific metrics from their business. My job when doing a patient assessment is to capture the initial data set, track those metrics over time, and figure out the story the data is telling me. As I started to get better at understanding, recognizing, and interpreting these key metrics, I had an epiphany.

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Actionable

JUNE 29, 2022

By knowing the C-Suite’s desired outcome, or, what we’ll call your anchor metric. The post The Anchor Metric – What is the C-Suite’s Ultimate End Game? ” How? The goal is to know what the leadership team cares about, and asking […]. appeared first on Actionable.co.

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Actionable

JUNE 29, 2022

By knowing the C-Suite’s desired outcome, or, what we’ll call your anchor metric. The goal is to know what the leadership team cares about, and asking […] The post The Anchor Metric – What is the C-Suite’s Ultimate End Game? ” How? appeared first on Actionable.co.

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The Clever Consultant

JULY 3, 2015

Cost Per Hire (CPH) is one of the most common HR metrics used to measure recruiting effectiveness. That’s because it’s insanely simple to calculate – just add up your total recruiting costs and divide them by number of new hires for a given period.

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Actionable

MAY 8, 2017

Your approach to measuring agility must also be agile—focused on the metrics that matter, and taking into account the ways the organization is changing. The post Metrics that Matter: Influencing Organizational Agility appeared first on Actionable.co.

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Seth Godin Blog

MAY 19, 2022

But something that looks like a useful metric might not be. Just because they’re easy to measure doesn’t mean they matter. If they appear in round numbers and are easily compared to those from others, we’re tempted to compare. It might make more sense to give them useful numbers to measure instead.

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David A Fields

AUGUST 10, 2021

With a single, straightforward metric: Infrastructure Strength Before we define this metric, let’s examine your job. How do you know if you have the right team doing the right things at your consulting firm?

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Strategy+Business

APRIL 22, 2018

In The Tyranny of Metrics, history professor Jerry Muller reminds us that not everything that can be counted counts, and not everything that counts can be counted.

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Strategy+Business

APRIL 22, 2018

In The Tyranny of Metrics, history professor Jerry Muller reminds us that not everything that can be counted counts, and not everything that counts can be counted.

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Harvard Business

MAY 4, 2023

Building a merit-based culture requires tracking the right data.

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1 to 1

OCTOBER 11, 2021

Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS) metrics have long been invaluable tools in the industry, but it’s critical to recognize that these metrics on their own cannot improve customer experience. What is a CSAT rating? How to improve CSAT. What is a CES rating? What is an NPS rating?

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Seth Godin Blog

JANUARY 16, 2019

It’s worth finding your metrics. The compromises necessary to make it that popular (in dumbing down the content, sensationalizing it, hunting down sort-of-famous guests and doing a ton of promo) all fly in the face of what the project is for. It’s your project.

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Management and IT Consulting

MAY 4, 2017

Learn how your firm can get better profitability out of your current projects and drive additional revenue by tracking the metrics that matter most. A panel of consulting industry experts join Deltek to share their tips with consulting firms.

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The Clever Consultant

JULY 7, 2015

Whether you’re helping a client build a business case or, launching a strategic project, chances are you’ll need to get your hands dirty by calculating the Net Present Value (NPV) of their investment. The concept behind NPV is simple: cash in-hand today is more valuable than cash received next year, the year after that and […].

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Tom Spencer

MAY 18, 2015

Tom: Do you think that short term financial metrics are part of the problem in developing long term strategy? One of the ideas that I’ve been thinking about recently is that financial metrics are basically designed to evaluate how much you are getting out of a company, your cash flow take from the company.

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Harvard Business

MAY 11, 2022

Don’t just focus on tactical, operational goals. Ask what your customers are actually experiencing — and continuously push for improvement.

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Seth Godin Blog

JUNE 30, 2019

Is probably not a useful metric to measure yourself by. But the helpful metrics are the ones where cash isn’t the solution. If it’s important and you can spend money to fix it, by all means, go do that.

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Progressus

OCTOBER 20, 2023

These metrics provide the foundation for more outcome-oriented engagements, leveraging real-time data to secure contracts, monitor progress, and demonstrate the value of client investments. Which Metrics Are Essential for Professional Services Firms?

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Harvard Business

OCTOBER 12, 2022

Data will help you identify the biggest problems — and get buy-in from skeptics.

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Harvard Business

SEPTEMBER 23, 2016

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

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David A Fields

FEBRUARY 12, 2019

Those are okay metrics; however, if you look around your office you’ll find a better clue. How do you know if you’re doing well at the consulting game? Client feedback? Somewhere nearby, you probably have a stack of business cards from people you met at conference or trade show or similar event. Who’s In … Continued.

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Consulthon

NOVEMBER 26, 2017

Hi, How to validate that I am measuring the right metrics in my business?

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LSA Global

MARCH 10, 2019

Are corporate training metrics simply an exercise in futility that pleases training experts and HR but otherwise has no meaningful value to the business? Successful companies have learned that corporate training metrics have tremendous value in three areas: Helping to evaluate what matters (where to focus your efforts).

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Harvard Business

AUGUST 22, 2017

As a consequence, managers don’t have a clear sense of what is really driving sales in their business, while salespeople, who are inundated with dozens of metrics, get lost in the day-to-day noise. The challenge, of course, is to decide on the right metrics. Wins are the most common metric used across sales roles and industries.

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Harvard Business

APRIL 4, 2022

How to create a road map to ensure you’re measuring what matters.

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Consultant Ninja

NOVEMBER 18, 2013

Ignoring the signup/website experience, I''m curious about the customer satisfaction and actual value from the core product. Interestingly I''ve seen zero data (though plenty of anecdotes) to support either direction. I''d like to run a separate survey targeting just people who have signed up.

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Harvard Business

AUGUST 8, 2017

At the core of the confusion over a company like Tesla is that traditional business metrics are outdated and can create overconfidence or underestimation. Classic metrics like market penetration and market share, which many leaders are measured on, are the very things causing us to miss market opportunities and threats.

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Consulthon

DECEMBER 1, 2017

Hello Consulthons, I will highly appreciate your ideas! I am a Sales Manager for an organisation. The company is still growing, but as I was not part of it establishing, no I can see some gaps wher.

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Harvard Business

SEPTEMBER 29, 2023

It’s a forward-looking metric based on the classic momentum equation: current inventory x rate of inventory change. And now, the high-tech industry is feeling the weight of a volatile market that has led to excess component inventory. Measuring inventory momentum can help leaders address the problem.

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Markovitz Consulting

FEBRUARY 6, 2020

In a misguided attempt to improve quality, the management posts monthly scores on a variety of metrics. without understanding anything about effective use of metrics. Pity the employees at a Starbucks in midtown NYC.

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Harvard Business

FEBRUARY 14, 2017

These metrics are useful but miss the big picture, in part because they mistake a program’s cost for its value. We developed a new metric — cost per employed day (CPED) over the first six months — that we believe better defines how well employment programs work. Data and metrics are part of the solution.

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