Is AI the Solution for the Banking Sector? (Part I: Problems)

Tom Spencer

The financial services industry has seen drastic technology-driven change over the past few years, and digital has fundamentally reshaped consumer behaviour in banking. However, customer expectations are high and it is difficult for banks to decide which technologies to focus on.

Consulting or Banking

Tom Spencer

This post provides you with a high level comparison of management consulting and investment banking. Investment banks help companies raise money for various purposes including investment, acquisitions, and provision of working capital. (Source: Google Images).

Is AI the Solution for the Banking Sector? (Part 2: Solution)

Tom Spencer

Before we dive into why AI is the solution for the banking sector, let’s first explore what big tech companies have in common, how many of them have grown successfully, and what banks can learn. Usage of AI in the Banking Sector. AI / Big Data AI banking

Bitcoin, Digital Currency and The Future of Banking

Tom Spencer

When news broke in late October that some of London’s largest banks were investing in Bitcoin , cryptocurrencies in general got another boost. Bitcoin itself was created by technologists and programmers with a deep-seated mistrust of central banks themselves.

Global Corporate Banking 2016: The Next-Generation Corporate Bank

BCG

Corporate banking is a tough business. In fact, BCG’s most recent Corporate Banking Performance Benchmarking survey—of 300 corporate banking divisions around the world serving the small, midmarket, and large business segments—found a dramatic split between the best and the rest.

Six digital growth strategies for banks

McKinsey

Banks that know where to look can find new sources of untapped value. Digital Insights

A bank branch for the digital age

McKinsey

Far from rendering the bank branch obsolete, digital technology holds the key to the branch of the future. Insights on Financial Services

Data sharing and open banking

McKinsey

The potential benefits of open banking include improved customer experience, new revenue streams, and a sustainable service model for underserved markets. Our Insights

Building the corporate bank of the future

McKinsey

Corporate banks have delivered steady returns but face daunting challenges. To succeed in the coming years, they need to find another gear. Insights on Financial Services

Looming Banking Crisis?

MishTalk

Below is a transcript excerpting the main parts of the first section of the interview on the problems in the European banking system and what measures might be taken if push were to come to shove.

Wholesale Transaction Banking: Leveraging “Fin” and “Tech”

BCG

Although B2B does not grab as many headlines as C2B, significant pain points still exist for banks’ corporate customers, and the opportunity to solve problems and deliver value is sizable. Article Monday, September 26, 2016.

Visual Capitalist: Great Infographics

Consultants Mind

Learning Banking Infographics money visual capitalistConsultants are very visual people, because our clients are. Executives like to seem complex ideas and data simplified, so it is easy to understand and act upon. Clients pay to see simplicity. Simplicity is difficult to do well. Infographics are fun.

The transformative power of automation in banking

McKinsey

A second wave of automation in banking will increase capacity and free employees to focus on higher-value projects. To capture the opportunity, banks must take a strategic, rather than tactical, approach. Our Insights

For US banks: A time for transformation

McKinsey

To achieve robust performance and meet market expectations, US banks will need to embark on ambitious and holistic transformations. Insights on Financial Services

Reaching Asia’s digital banking customers

McKinsey

Asia’s banking customers are migrating to digital channels in force. The challenge for the region’s banks is to deliver superior digital experiences before competitors do. Insights on Financial Services

Bank of America Tests Peopleless Banks

MishTalk

Banks do need those services of course, but do those services have to be in every location? Tellers, cashiers, loan officers: Who needs em? Will video teleconferencing suffice? more…). Economics

African retail banking’s next growth frontier

McKinsey

The region’s winners are likely to emphasize a few key themes—such as going digital first or making banking leaner and simpler. Revenue could pick up significantly in the next five years. Insights on Financial Services

Fintechs May Be Corporate Banks’ Best “Frenemies”

BCG

For all the angst over the disruptive impact of financial technology providers, the smart money in corporate banking sees fintechs as strategic allies, not enemies. Over the past decade, the fintech market has become a hotbed of customer-centric banking innovation.

PSD2: Taking advantage of open-banking disruption

McKinsey

But to win, banks will need to capture this disruption and turn it to their advantage. Europe’s second Payment Services Directive opens attractive opportunities for established payments organizations. Our Insights

Applying stress tests beyond banking

McKinsey

The technique can provide important insights to many companies operating under uncertainty. Our Insights

Retail Banks at the Crossroad

BCG

Nearly eight years after the financial crisis, the performance of many retail banks is still disappointing investors and financial markets, particularly in Europe. In fact, retail banks have to reinvent themselves. Article Tuesday, June 21, 2016.

Becoming a digital bank

McKinsey

Chief technology officer Mike Murphy discusses Standard Bank’s shift to agile software development and how it has helped improve service delivery and internal processes. Our Insights

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Transforming a bank by becoming digital to the core

McKinsey

Understanding what it takes to act like a tech company requires a few key breakthroughs, as this interview with the CIO for DBS Bank highlights. Insights on Financial Services

IFRS 9: A silent revolution in banks’ business models

McKinsey

Banks have addressed the technical requirements of the new rules, but what about their significant strategic implications? Here’s how to prepare. Our Insights

A consumer-centric approach to retail banking sales

McKinsey

Scrutiny of retail banking sales practices is at a high pitch—banking leaders should also see this as an opportunity to reset and strengthen relationships with their customers. Our Insights

An efficient operating model for US regional banks

McKinsey

To break out of a performance rut, US regional banks must fundamentally redesign and simplify their operating models. Our Insights

Payment disputes in banking: A pathway to deeper customer relationships

McKinsey

Transforming the dispute-resolution process can provide banks with an opportunity to solidify bonds with their customers while driving down costs. Insights on Financial Services

Analytics in banking: Time to realize the value

McKinsey

By establishing analytics as a true business discipline, banks can grasp the enormous potential. Our Insights

Global Risk 2017: Staying the Course in Banking

BCG

BCG’s seventh annual study of global risk management in banking explores the industry’s rising level of economic profit, the ever-evolving and intensifying regulatory climate, and the steps that senior executives must take to stay the course in highly challenging times.

Will Industry Stacks Be the New Blueprint for Banking?

BCG

Digital technologies are reshaping the banking industry at an unprecedented rate, generating waves of fresh opportunity and potential peril for traditional banks. The traditional value chains of banking incumbents show signs of fragmenting. Perspective Thursday, June 16, 2016.

Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016.

Battle of The Central Banks: China Declares ICOs Illegal

Tom Spencer

As September dawned last week, six more major banks joined a UBS-led effort to create … Continue reading "Battle of The Central Banks: China Declares ICOs Illegal". As I have been writing in this space of late, the days of the Wild West for cryptocurrency are absolutely at an end. The writing has been on the wall all summer. The latest news to hammer the point home?

The future of customer-led retail-banking distribution

McKinsey

Customers are leading the way toward next-generation retail-banking distribution strategies. Our Insights

Customers Steer Digital Trends Driving Retail Bank Transformation

BCG

The return of economic growth to many of the world's markets, albeit at different rates, should help to boost the overall outlook for retail banking. Article Tuesday, May 10, 2016.

Engaging customers: The evolution of Asia–Pacific digital banking

McKinsey

Consumers across the region are adopting digital banking. Our latest study finds banks must act quickly to take full advantage. Our Insights

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Building a digital-banking business

McKinsey

Banks have been using digital technologies to help transform various areas of their business. There’s an even bigger opportunity—go all digital. Our Insights

Creating an infrastructure bank: Principles of success

McKinsey

The key is to ask, and answer, the right questions. Our Insights

Banking's Biggest Hurdle: Its Own Strategy

Strategy+Business

Between 2008 and 2014, higher revenue growth correlated with a more focused strategy correlated with higher revenue growth for banks. Banks seeking to thrive in the future should act accordingly Analysis of the 2007 crisis aftermath shows that financial-services institutions with a clear "way to play" and capabilities to match were better at weathering the storm.

Central Bank Hubris Bubbles to the Surface

MishTalk

Albert Edwards at Society General commented today on Central Bank Hubris, deflation, and the flattening of the US yield curve. Here are some email snips. more…). Economics

Is Open Banking an Opportunity, a Threat—or Both?

BCG

Article Monday, April 17, 2017 Open platforms are fueling debate within the banking industry. Pietro Sella, CEO of Italy’s Banca Sella Group, says that what they can really fuel is a bank’s future.