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In just a few years digital technology has connected an ever-growing number of people, sensors, and devices. While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. The best-performing companies stated they have technology budgets on par with digital laggards; the average IT spend as a percentage of revenue was 3.5% The broad deployment of digital technology requires rethinking both business and operating models. MORE
Note that whether the technology used is “leading edge” is secondary. They are essentially R&D investments in unproven ways to use digital technologies. They are driven by novel ideas or perhaps a new technology. Today, for example, many banks, insurance companies and law firms are exploring how they might exploit blockchain technologies. Information & technology Financial analysis Financial management Digital Article MORE
Over the past decade, the Verizon Data Breach Investigations Report (DBIR) has become the leading global source of information about the world of cybercrime and security breaches. Security & privacy IT Data Information & technology Sponsor ContentYou don’t see it coming. MORE
I’d recommend that provocateurs get over these concerns by keeping bosses informed, accepting help from others, and sharing credit for success. Data Information & technology Digital ArticleAll of us depend on data created elsewhere to do our work. MORE
Social purpose is continuing to evolve from a philanthropic niche to a key part of core business strategy, and this shift presents unique opportunities for technology companies, in particular. Social responsibility Internet Information & technology Digital Article MORE
In the past decade, consumers have shifted from worrying about sharing personal financial information when shopping on the internet to embracing online retailers’ recommendations for them. Policy Information & technology Analytics Healthcare Digital Article MORE
Armed with an array of sensors, commercial drones are about to become a new source for digital information. While some drone-based data may complement existing information, some will make other information-gathering methods obsolete. Information & technology Digital Article MORE
Great data scientists know the only way to acquire this smorgasbord of information is to go get it. Get them to introduce you to others, and ask a couple of them to serve as informal mentors. Embrace the broader reality, with a special emphasis on all the information that is yet to be stored in technology. Data Information & technology Technology Digital ArticleYou can be a good data scientist by sitting at your computer. MORE
It’s no wonder CIOs are the fastest-growing addition to the boardroom: They can help address a host of issues of crucial importance to boards, including using technologies to create operational efficiencies and competitive advantage; identifying opportunities related to cloud computing, digitization, and data; addressing threats and risks associated with information security; and using their experience and judgment to oversee, question, and provide input on technology budgets. MORE
Harnessing the power of machine learning and other technologies. The clerk looks at the patient name and informs you that the patient is allergic and provides you the same three options as before along with a coupon for 15% off on your next visit. Perception starts by providing both obvious and non-obvious observations to provide a baseline of information to help inform recommendations. Prediction informs you of what to expect. MORE
Today when soldiers check in for appointments, they are provided with a laptop or tablet with individualized log-in information. BHDP requires the use of an additional information system because the electronic health record (EHR) system used by the U.S. The provider cannot change the patient-reported data but can now incorporate that self-reported information when meeting face to face with the patient, to improve treatment planning and progress tracking. The U.S. MORE
More recently, there has been a shift to systematization, the use of technology to automate and sometimes transform the way that professional work is done — from workflow systems through to AI-based problem-solving. Our inclination is to be sympathetic to this transformative use of technology, not least because today’s professions, as currently organized, are creaking. Information & technology Professional transitions Internet Digital Article MORE
Both Brazil and Russia lose billions of dollars to cybercrime each year, and their home-grown criminals supply Trojans and other types of malware (malicious computer programs), stolen e-mail accounts and passwords, and other private information to criminal clients around the world. Both of these Trojans target system information, online credentials, and banking details. These are also customizable tools that can gather any sort of information the thief wishes. MORE
How Blockchain Works Here are five basic principles underlying the technology. No single party controls the data or the information. Each node stores and forwards information to all other nodes. If the process of using an ATM had been invented today, with the blockchain as a state-of-the-art database technology as an option, we would most likely not need an administrative entity like VISA to manage the process. How technology is transforming transactions. MORE
Not only is technology capable of rivaling humans on these core management tasks, it is already playing a pivotal role in helping humans to more effectively accomplish these tasks. Harnessing the power of machine learning and other technologies. Although technology can make us angry (particularly when it doesn’t work) it is much harder to fight with it than with humans. Information & technology Leadership Analytics Talent management Digital Article MORE
End users can take advantage of quantities of newly available information to solve problems in population health, clinical decision support, and patient engagement, among other applications. And for data providers, ubiquitous availability of information and low barriers to entry means that the competitive advantage gained from the data itself can be quickly eroded. Information that would once have been proprietary — and premium-priced — is now widely available, for free. MORE
If adaptive bots learn from every meaningful human interaction they have, then mistreatment and abuse become technological toxins. Using bad manners with smart technologies can lead to bad management. Sooner, rather than later, organizations will have to recognize that getting the best out of their smart technologies requires getting the best from themselves. Technology Mobile Information & technology Digital ArticleStop swearing at Siri. MORE
Information & technology Assessing performance Hiring Talent management Digital ArticleHBR STAFF. Choosing the right person for a job can be challenging. The sheer number of resumes can be overwhelming. MORE
As technology continues to change and challenge even the most successful incumbent organizations in every industry, the cost of inertia is growing. However, Alignors tend to stick with industry norms, despite their preferences and the rapid advancement in digital technologies. Growth strategy Budgeting Information & technology Digital Article MORE
Building on a relationship that dates back to 2004, Zurich Insurance Group is working with DXC to move from traditional data center outsourcing to a Platform as a Service model, taking advantage of next-generation cloud management technologies to lower operating costs and accelerate development. Read more from DXC Technology: Digital Transformation Is Racing Ahead and No Industry Is Immune. Information & technology Sponsor Content MORE
Amazon, Facebook, Google, and Apple are accelerating consumer expectations and what’s technologically possible, from same-day delivery to machine-powered image recognition. Amazon patented predictive stocking in 2014, and saying that AI, machine learning, and personalization technologies have improved since then is an understatement. Harnessing the power of machine learning and other technologies. Imagine you’re about to leave the house to pick up your kids. MORE
Demographics Government Information & technology Digital Article MORE
health care system, a new wave of analytics and technology could help dramatically cut costly and unnecessary hospitalizations while improving outcomes for patients. Toward this end, my colleagues and I at Boston University’s Center for Information and Systems Engineering have been striving to bring the power of machine-learning algorithms to this critical problem. Analytics Operations management Information & technology Healthcare Digital Article MORE
But it is simply unrealistic for a doctor — or any human being — to stay abreast of that much information, much less be able to recall accurately the relevant information on demand. While basic technologies such as Google and Pubmed exist that can help automate the search for specific information, they are not sufficient and will prove even less tenable in the future as the advancement in medical science continues to accelerate. MORE
The best and most effective means for senior executives to guarantee change is to establish a solid working relationship with the Chief Information Security Officer (CISO). Information & technology Risk management Security & privacy Digital ArticleAll companies connected to the internet are vulnerable to cyber attacks. And the potential losses are significant. Retail giant Target, for example, estimated its losses from a 2013 data breach at more than $250 million. MORE
The transformation will necessitate substantial investments in finance, technology, human capital, operations, and infrastructure, and a substantial disinvestment of legacy resources in these areas. This pivot will entail a transformation of the workforce, physical infrastructure, and technologies that support and drive the care of patients. One noteworthy finding was the need for additional investment in information technology to support the new business model. MORE
No reasonably well-informed external customer would pay more for these steps. Data Information & technology Operations Digital ArticleConsider this figure: $136 billion per year. That’s the research firm IDC’s estimate of the size of the big data market, worldwide, in 2016. This figure should surprise no one with an interest in big data. But here’s another number: $3.1 MORE
Machine learning algorithms digest all of this eclectic and unstructured information. The company collects as much information about a client as it can, in both structured and unstructured form. Structured data includes surveys with personal information such as body measurements and brand preferences. Harnessing the power of machine learning and other technologies. This human-in-the-loop recommendation system uses multiple information streams to help it improve. MORE
I’m teaching a new course this semester on cognitive technologies (AKA artificial intelligence) to Babson MBAs. Many of them are new to this set of technologies, and seeing the topic through my students’ eyes has made me realize how overwhelming it can be. More complex types of cognitive technology — neural or deep learning networks, natural language processing, and algorithms — can seem like black boxes even to the data scientists who create them. MORE
They have expanded far beyond the “Information Technology” tag attached to them by GICS. Today, technology is just a standard part of corporate infrastructure, like operations or marketing. Information & technology Business models Digital Article MORE
The biggest obstacle to using advanced data analysis isn’t skill base or technology; it’s plain old access to the data. Harnessing the power of machine learning and other technologies. Data Information & technology Analytics Digital ArticlePredictive analytics, data science, artificial intelligence, bots. The waves of advances in the application of data keep on coming. MORE
Information overload is everywhere , from non-stop news to rat-a-tat email inboxes. At the receiving end of this deluge of verbiage is the human brain — your brain— metaphorically endowed with a vacuum cleaner that sucks up information; a container for short-term memory; a blender for integrating information; a memory bank for storing long-term information; a garbage disposal for getting rid of information; and a recycling machine extraordinaire. MORE
The development of targeted therapies and immunotherapies — the two biggest hopes for cancer cures — depend on the existence of large data sets comprising patients’ genetic and clinical information. Today, the clinical and genetic information of cancer patients is held in a variety of places: academic medical centers, community hospitals, disease-specific foundations, pharmaceutical companies, and the government. MORE
But all too often organizations’ approach to mitigating that risk — other than taking the wise step of ensuring that they have the state-of-the art technological protection in place — is more training. Most importantly, the training can help leaders be much more effective in overseeing chief information officers (CIOs), and chief information-security officers (CISOs). Know and prioritize your information. Don’t just share information; block it. MORE
At the less-expensive end is a knowledge-based approach that organizes data and language into highly malleable and helpful blocks of information. But they can become very smart indeed about sorting and distributing their information in extremely fast ways. MORE
Your team members will either spot errors — the misspelled customer name or information that’s been placed in the wrong column — or they won’t. Data Information & technology Digital Article MORE
The water industry is using digital technologies and analytics to derive more value from its physical assets. To help solve this problem, organizations are using digital technologies and data analytics to improve leak detection. Although members of the water industry have found success using digital technologies and analytics, they’ve also faced challenges when trying to transform the roles and mindsets of their employees and their internal- and customer-facing processes. MORE
Second, technology has become a pervasive element across the health care system, with a major impact on diagnosis, treatment, and communications. There’s a tremendous amount of information and structured data now available to guide treatment, assess outcomes, and measure quality of care. But technology has become rooted firmly in U.S. Information & technology Innovation Technology Government Healthcare Digital ArticleLaura Schneider for HBR. MORE
Information Technology Related Topics Harvard Business
AUGUST 18, 2016
They have expanded far beyond the “Information Technology” tag attached to them by GICS. Today, technology is just a standard part of corporate infrastructure, like operations or marketing. Information & technology Business models Digital Article
Harvard Business
JULY 28, 2016
Your team members will either spot errors — the misspelled customer name or information that’s been placed in the wrong column — or they won’t. Data Information & technology Digital Article
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Harvard Business
NOVEMBER 24, 2017
But all too often organizations’ approach to mitigating that risk — other than taking the wise step of ensuring that they have the state-of-the art technological protection in place — is more training. Most importantly, the training can help leaders be much more effective in overseeing chief information officers (CIOs), and chief information-security officers (CISOs). Know and prioritize your information. Don’t just share information; block it.
Harvard Business
JULY 11, 2016
Social purpose is continuing to evolve from a philanthropic niche to a key part of core business strategy, and this shift presents unique opportunities for technology companies, in particular. Social responsibility Internet Information & technology Digital Article
Harvard Business
JULY 6, 2016
In the past decade, consumers have shifted from worrying about sharing personal financial information when shopping on the internet to embracing online retailers’ recommendations for them. Policy Information & technology Analytics Healthcare Digital Article
Harvard Business
DECEMBER 14, 2016
The transformation will necessitate substantial investments in finance, technology, human capital, operations, and infrastructure, and a substantial disinvestment of legacy resources in these areas. This pivot will entail a transformation of the workforce, physical infrastructure, and technologies that support and drive the care of patients. One noteworthy finding was the need for additional investment in information technology to support the new business model.
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Harvard Business
JULY 19, 2016
At the less-expensive end is a knowledge-based approach that organizes data and language into highly malleable and helpful blocks of information. But they can become very smart indeed about sorting and distributing their information in extremely fast ways.
Harvard Business
JUNE 7, 2017
Information overload is everywhere , from non-stop news to rat-a-tat email inboxes. At the receiving end of this deluge of verbiage is the human brain — your brain— metaphorically endowed with a vacuum cleaner that sucks up information; a container for short-term memory; a blender for integrating information; a memory bank for storing long-term information; a garbage disposal for getting rid of information; and a recycling machine extraordinaire.
Harvard Business
MAY 20, 2016
I’d recommend that provocateurs get over these concerns by keeping bosses informed, accepting help from others, and sharing credit for success. Data Information & technology Digital ArticleAll of us depend on data created elsewhere to do our work.
Harvard Business
APRIL 28, 2016
Over the past decade, the Verizon Data Breach Investigations Report (DBIR) has become the leading global source of information about the world of cybercrime and security breaches. Security & privacy IT Data Information & technology Sponsor ContentYou don’t see it coming.
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Harvard Business
AUGUST 1, 2016
Demographics Government Information & technology Digital Article
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Harvard Business
JUNE 14, 2017
End users can take advantage of quantities of newly available information to solve problems in population health, clinical decision support, and patient engagement, among other applications. And for data providers, ubiquitous availability of information and low barriers to entry means that the competitive advantage gained from the data itself can be quickly eroded. Information that would once have been proprietary — and premium-priced — is now widely available, for free.
Harvard Business
MAY 30, 2017
health care system, a new wave of analytics and technology could help dramatically cut costly and unnecessary hospitalizations while improving outcomes for patients. Toward this end, my colleagues and I at Boston University’s Center for Information and Systems Engineering have been striving to bring the power of machine-learning algorithms to this critical problem. Analytics Operations management Information & technology Healthcare Digital Article
Harvard Business
DECEMBER 19, 2016
But it is simply unrealistic for a doctor — or any human being — to stay abreast of that much information, much less be able to recall accurately the relevant information on demand. While basic technologies such as Google and Pubmed exist that can help automate the search for specific information, they are not sufficient and will prove even less tenable in the future as the advancement in medical science continues to accelerate.
Harvard Business
MAY 25, 2017
Second, technology has become a pervasive element across the health care system, with a major impact on diagnosis, treatment, and communications. There’s a tremendous amount of information and structured data now available to guide treatment, assess outcomes, and measure quality of care. But technology has become rooted firmly in U.S. Information & technology Innovation Technology Government Healthcare Digital ArticleLaura Schneider for HBR.
Harvard Business
MARCH 27, 2017
The water industry is using digital technologies and analytics to derive more value from its physical assets. To help solve this problem, organizations are using digital technologies and data analytics to improve leak detection. Although members of the water industry have found success using digital technologies and analytics, they’ve also faced challenges when trying to transform the roles and mindsets of their employees and their internal- and customer-facing processes.
Harvard Business
JANUARY 31, 2017
In just a few years digital technology has connected an ever-growing number of people, sensors, and devices. While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. The best-performing companies stated they have technology budgets on par with digital laggards; the average IT spend as a percentage of revenue was 3.5% The broad deployment of digital technology requires rethinking both business and operating models.
Harvard Business
MARCH 6, 2017
How Blockchain Works Here are five basic principles underlying the technology. No single party controls the data or the information. Each node stores and forwards information to all other nodes. If the process of using an ATM had been invented today, with the blockchain as a state-of-the-art database technology as an option, we would most likely not need an administrative entity like VISA to manage the process. How technology is transforming transactions.
Harvard Business
OCTOBER 11, 2016
More recently, there has been a shift to systematization, the use of technology to automate and sometimes transform the way that professional work is done — from workflow systems through to AI-based problem-solving. Our inclination is to be sympathetic to this transformative use of technology, not least because today’s professions, as currently organized, are creaking. Information & technology Professional transitions Internet Digital Article
Harvard Business
DECEMBER 7, 2016
Today when soldiers check in for appointments, they are provided with a laptop or tablet with individualized log-in information. BHDP requires the use of an additional information system because the electronic health record (EHR) system used by the U.S. The provider cannot change the patient-reported data but can now incorporate that self-reported information when meeting face to face with the patient, to improve treatment planning and progress tracking. The U.S.
Harvard Business
DECEMBER 21, 2016
As technology continues to change and challenge even the most successful incumbent organizations in every industry, the cost of inertia is growing. However, Alignors tend to stick with industry norms, despite their preferences and the rapid advancement in digital technologies. Growth strategy Budgeting Information & technology Digital Article
Harvard Business
MARCH 15, 2017
It’s no wonder CIOs are the fastest-growing addition to the boardroom: They can help address a host of issues of crucial importance to boards, including using technologies to create operational efficiencies and competitive advantage; identifying opportunities related to cloud computing, digitization, and data; addressing threats and risks associated with information security; and using their experience and judgment to oversee, question, and provide input on technology budgets.
Harvard Business
JANUARY 26, 2017
Great data scientists know the only way to acquire this smorgasbord of information is to go get it. Get them to introduce you to others, and ask a couple of them to serve as informal mentors. Embrace the broader reality, with a special emphasis on all the information that is yet to be stored in technology. Data Information & technology Technology Digital ArticleYou can be a good data scientist by sitting at your computer.
Harvard Business
DECEMBER 12, 2016
Not only is technology capable of rivaling humans on these core management tasks, it is already playing a pivotal role in helping humans to more effectively accomplish these tasks. Harnessing the power of machine learning and other technologies. Although technology can make us angry (particularly when it doesn’t work) it is much harder to fight with it than with humans. Information & technology Leadership Analytics Talent management Digital Article
Harvard Business
OCTOBER 21, 2016
If adaptive bots learn from every meaningful human interaction they have, then mistreatment and abuse become technological toxins. Using bad manners with smart technologies can lead to bad management. Sooner, rather than later, organizations will have to recognize that getting the best out of their smart technologies requires getting the best from themselves. Technology Mobile Information & technology Digital ArticleStop swearing at Siri.
Harvard Business
DECEMBER 5, 2016
The biggest obstacle to using advanced data analysis isn’t skill base or technology; it’s plain old access to the data. Harnessing the power of machine learning and other technologies. Data Information & technology Analytics Digital ArticlePredictive analytics, data science, artificial intelligence, bots. The waves of advances in the application of data keep on coming.
Harvard Business
OCTOBER 17, 2016
Information & technology Assessing performance Hiring Talent management Digital ArticleHBR STAFF. Choosing the right person for a job can be challenging. The sheer number of resumes can be overwhelming.
Harvard Business
NOVEMBER 28, 2016
The development of targeted therapies and immunotherapies — the two biggest hopes for cancer cures — depend on the existence of large data sets comprising patients’ genetic and clinical information. Today, the clinical and genetic information of cancer patients is held in a variety of places: academic medical centers, community hospitals, disease-specific foundations, pharmaceutical companies, and the government.
Harvard Business
OCTOBER 12, 2016
Both Brazil and Russia lose billions of dollars to cybercrime each year, and their home-grown criminals supply Trojans and other types of malware (malicious computer programs), stolen e-mail accounts and passwords, and other private information to criminal clients around the world. Both of these Trojans target system information, online credentials, and banking details. These are also customizable tools that can gather any sort of information the thief wishes.
Harvard Business
SEPTEMBER 22, 2016
No reasonably well-informed external customer would pay more for these steps. Data Information & technology Operations Digital ArticleConsider this figure: $136 billion per year. That’s the research firm IDC’s estimate of the size of the big data market, worldwide, in 2016. This figure should surprise no one with an interest in big data. But here’s another number: $3.1
Harvard Business
SEPTEMBER 13, 2016
The best and most effective means for senior executives to guarantee change is to establish a solid working relationship with the Chief Information Security Officer (CISO). Information & technology Risk management Security & privacy Digital ArticleAll companies connected to the internet are vulnerable to cyber attacks. And the potential losses are significant. Retail giant Target, for example, estimated its losses from a 2013 data breach at more than $250 million.
Harvard Business
OCTOBER 18, 2016
Note that whether the technology used is “leading edge” is secondary. They are essentially R&D investments in unproven ways to use digital technologies. They are driven by novel ideas or perhaps a new technology. Today, for example, many banks, insurance companies and law firms are exploring how they might exploit blockchain technologies. Information & technology Financial analysis Financial management Digital Article
Harvard Business
JULY 19, 2017
Building on a relationship that dates back to 2004, Zurich Insurance Group is working with DXC to move from traditional data center outsourcing to a Platform as a Service model, taking advantage of next-generation cloud management technologies to lower operating costs and accelerate development. Read more from DXC Technology: Digital Transformation Is Racing Ahead and No Industry Is Immune. Information & technology Sponsor Content
Harvard Business
NOVEMBER 21, 2016
Machine learning algorithms digest all of this eclectic and unstructured information. The company collects as much information about a client as it can, in both structured and unstructured form. Structured data includes surveys with personal information such as body measurements and brand preferences. Harnessing the power of machine learning and other technologies. This human-in-the-loop recommendation system uses multiple information streams to help it improve.
Harvard Business
NOVEMBER 18, 2016
Amazon, Facebook, Google, and Apple are accelerating consumer expectations and what’s technologically possible, from same-day delivery to machine-powered image recognition. Amazon patented predictive stocking in 2014, and saying that AI, machine learning, and personalization technologies have improved since then is an understatement. Harnessing the power of machine learning and other technologies. Imagine you’re about to leave the house to pick up your kids.
Harvard Business
NOVEMBER 16, 2016
Harnessing the power of machine learning and other technologies. The clerk looks at the patient name and informs you that the patient is allergic and provides you the same three options as before along with a coupon for 15% off on your next visit. Perception starts by providing both obvious and non-obvious observations to provide a baseline of information to help inform recommendations. Prediction informs you of what to expect.
Harvard Business
OCTOBER 19, 2016
I’m teaching a new course this semester on cognitive technologies (AKA artificial intelligence) to Babson MBAs. Many of them are new to this set of technologies, and seeing the topic through my students’ eyes has made me realize how overwhelming it can be. More complex types of cognitive technology — neural or deep learning networks, natural language processing, and algorithms — can seem like black boxes even to the data scientists who create them.
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