INDUSTRY INSIGHTS YOUR PEERS ARE READING
Discounts and promotions are at an all-time high, often comprising the single-biggest cost within many retailers’ P&Ls. The good news is that many large retail organizations already have the tools and data they need to craft more effective promotions. John Rizzo/Getty Images. MORE
Retail profits are plummeting. Sure enough, the Census Bureau just released data showing that online retail sales surged 15.2 But before you dump all of your retail stocks, there are more facts you should consider. percent of retail sales in the first quarter of 2016. MORE
For retailers, the cloud can do much more than reduce the cost of computing and data storage. To maximize value from cloud, retailers need to prioritize workflows that can best benefit from it. We share six opportunities for leveraging the cloud as a catalyst for accelerating delivery of business results. Digital Insights MORE
Retail firings continue. is attempting to right-size itself by closing 33 under-performing stores around the country and eliminating 2,000 positions, the retailer said Wednesday. In addition to the workers losing their jobs, some associates will be reassigned or transferred, the retailer said. Today, Wal-Mart announced a 2% Reduction in Sam''s Club Employees to thin middle-manager ranks. Wal-Mart Stores Inc. MORE
Below, we take a regional look at how incumbents in retail payments can excel in an increasingly digital world. Overall, growth in retail payments revenues will be driven by account and debit card revenues. Article Monday, September 26, 2016. MORE
Markit reports the Eurozone Retail PMI shows further drop in sales at year-end. Key Points: Retail sales fall at faster rate in December Rates of contraction accelerate in France and Italy , while growth eases in Germany Wholesale price inflation remains close to November’s recent low Summary: Latest PMI® data from Markit showed deteriorating trends with in the eurozone retail sector in December. MORE
Sales & Marketing Technology Retail & Consumer Goods Technology Digital ArticleIt’s not for everyone. MORE
A small but growing number of retailers and restaurants are experimenting with selling their wares through unstaffed kiosks, often linked to apps and e-payment systems MORE
Human resource management Gender Diversity Retail & Consumer Goods Digital ArticleThere is a clear business case for investing in women’s professional development. MORE
As customer expectations continue to evolve, banks need a new way to measure the effectiveness of their acquisition and retention strategies. Insights on Financial Services MORE
If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can boost return on sales by as much as 2 percent. Retail Insights MORE
A call to arms for the digital executive MORE
Many retailers believe—rightly—that format redesign is often too risky, takes too long, and costs too much. Retail InsightsThere’s a better way. MORE
Major structural shifts in the region will compel retailers to transform their businesses both commercially and operationally. Our Insights MORE
Retail InsightsOur survey of 23,000 European shoppers reveals specific ways grocers can win in fresh fruits and vegetables, boosting sales by as much as 10 percent even in a flat market. MORE
Findings from a recent PwC Consumer Intelligence Series (CIS) survey of 15,000 global consumers confirm that technology will remain central to retailers' ability to understand and predict customer behavior. But none of these high-tech capabilities would be possible without people MORE
Census bureau reports show wholesale and retail inventories jumped in November. more…). Economics MORE
Our research shows that when consumer-goods manufacturers collaborate more closely with retailers, they outperform their competitors. We identified four principles for fruitful partnerships. Insights on Consumer Packaged Goods MORE
Today, retailers approach the last mile making more nuanced trade-offs among speed, variety, and convenience. The right combination entails a complex set of compromises that depend on the product type, consumer segment, shopping occasion, and retailer positioning Nearly two decades ago, the first home delivery startups focused on speed at the expense of variety -- they could get you a small selection of goods relatively quickly. MORE
Economists missed the mark on retail sales this month by a mile. The Bloomberg Econoday consensus estimate was +0.4% in … Continue reading → Economics MORE
Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better trained and trusted workforce empowered by real-time data and analytics. Retail Insights MORE
Nearly eight years after the financial crisis, the performance of many retail banks is still disappointing investors and financial markets, particularly in Europe. In fact, retail banks have to reinvent themselves. Article Tuesday, June 21, 2016. MORE
New methodologies, powered by big data and advanced analytics, can help retailers attract value-conscious consumers without sacrificing margins. Our Insights MORE
How to convert extraordinary behaviors into ordinary parts of your culture MORE
A retailer can now use geospatial analytics to understand the interactions between its online and offline channels. With these insights, it can create a higher-performing retail network. Retail Insights MORE
For retailers, 2017 will be remembered as the year of store closings. This article appeared originally in Customer Strategist. Nearly 13,000 stores are expected to shut their doors this year, compared with 4,000 in 2016, Bloomberg reports. MORE
In light of the large-scale forces disrupting the US retail industry, once-optional moves have become imperatives. Retail Insights MORE
BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016. MORE
Here’s how to calculate the benefits. Operations Business models Digital Article MORE
Four important trends are changing the terms of success in retail banking. Banks need to act now to develop new skills. Insights on Financial Services MORE
Retail InsightsWe surveyed nearly 5,000 consumers in China to discover how they buy fresh fruits, vegetables, and meats. Here’s what we learned. MORE
To serve and inspire shoppers, retailers and brands need to think through how new technology has changed the customer decision journey. Retail Insights MORE
The return of economic growth to many of the world's markets, albeit at different rates, should help to boost the overall outlook for retail banking. Article Tuesday, May 10, 2016. MORE
Retail Related Topics 
McKinsey
MAY 24, 2019
Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better trained and trusted workforce empowered by real-time data and analytics. Retail Insights
McKinsey
JUNE 7, 2019
Caution is understandable when it comes to blockchain, but there are a number of areas where the technology could create value for retail banks. Insights on Financial Services
McKinsey
MARCH 16, 2019
A retailer can now use geospatial analytics to understand the interactions between its online and offline channels. With these insights, it can create a higher-performing retail network. Retail Insights
McKinsey
NOVEMBER 29, 2018
In the United States and Western Europe, many traditional grocery retailers are seeing their sales and margins fall—and things could get even worse. Retail InsightsHere’s how to reverse the trend.
McKinsey
JANUARY 12, 2019
In light of the large-scale forces disrupting the US retail industry, once-optional moves have become imperatives. Retail Insights
McKinsey
APRIL 19, 2019
Retail InsightsWe surveyed nearly 5,000 consumers in China to discover how they buy fresh fruits, vegetables, and meats. Here’s what we learned.
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McKinsey
FEBRUARY 19, 2019
Four important trends are changing the terms of success in retail banking. Banks need to act now to develop new skills. Insights on Financial Services
McKinsey
FEBRUARY 14, 2019
To serve and inspire shoppers, retailers and brands need to think through how new technology has changed the customer decision journey. Retail Insights
McKinsey
AUGUST 22, 2018
As merchandising in retail continues to evolve with the integration of analytics and other digital solutions, merchants need to become much more nimble and ready to fulfill customer needs. Retail Insights
McKinsey
DECEMBER 7, 2018
For retailers, the cloud can do much more than reduce the cost of computing and data storage. To maximize value from cloud, retailers need to prioritize workflows that can best benefit from it. We share six opportunities for leveraging the cloud as a catalyst for accelerating delivery of business results. Digital Insights
Strategy+Business
OCTOBER 17, 2016
Target is the latest retailer to double down on mini versions of its stores -- and hopes to avoid others' pitfalls
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Harvard Business
APRIL 18, 2019
Sales & Marketing Technology Retail & Consumer Goods Technology Digital ArticleIt’s not for everyone.
McKinsey
AUGUST 21, 2018
If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can boost return on sales by as much as 2 percent. Retail Insights
McKinsey
JULY 27, 2018
Using advanced geospatial analytics, retailers can now quantify the true economic value of each of their stores across channels—and they’re uncovering surprising insights. Retail Insights
BCG
SEPTEMBER 25, 2016
Below, we take a regional look at how incumbents in retail payments can excel in an increasingly digital world. Overall, growth in retail payments revenues will be driven by account and debit card revenues. Article Monday, September 26, 2016.
McKinsey
APRIL 4, 2018
Retail InsightsOur survey of 23,000 European shoppers reveals specific ways grocers can win in fresh fruits and vegetables, boosting sales by as much as 10 percent even in a flat market.
BCG
JUNE 21, 2016
Nearly eight years after the financial crisis, the performance of many retail banks is still disappointing investors and financial markets, particularly in Europe. In fact, retail banks have to reinvent themselves. Article Tuesday, June 21, 2016.
McKinsey
NOVEMBER 8, 2016
New methodologies, powered by big data and advanced analytics, can help retailers attract value-conscious consumers without sacrificing margins. Our Insights
Strategy+Business
NOVEMBER 8, 2015
Today, retailers approach the last mile making more nuanced trade-offs among speed, variety, and convenience. The right combination entails a complex set of compromises that depend on the product type, consumer segment, shopping occasion, and retailer positioning Nearly two decades ago, the first home delivery startups focused on speed at the expense of variety -- they could get you a small selection of goods relatively quickly.
Harvard Business
NOVEMBER 16, 2018
Discounts and promotions are at an all-time high, often comprising the single-biggest cost within many retailers’ P&Ls. The good news is that many large retail organizations already have the tools and data they need to craft more effective promotions. John Rizzo/Getty Images.
Harvard Business
MAY 30, 2016
Retail profits are plummeting. Sure enough, the Census Bureau just released data showing that online retail sales surged 15.2 But before you dump all of your retail stocks, there are more facts you should consider. percent of retail sales in the first quarter of 2016.
1 to 1
JULY 24, 2017
For retailers, 2017 will be remembered as the year of store closings. This article appeared originally in Customer Strategist. Nearly 13,000 stores are expected to shut their doors this year, compared with 4,000 in 2016, Bloomberg reports.
Strategy+Business
MARCH 1, 2015
How to convert extraordinary behaviors into ordinary parts of your culture
MishTalk
JANUARY 24, 2014
Retail firings continue. is attempting to right-size itself by closing 33 under-performing stores around the country and eliminating 2,000 positions, the retailer said Wednesday. In addition to the workers losing their jobs, some associates will be reassigned or transferred, the retailer said. Today, Wal-Mart announced a 2% Reduction in Sam''s Club Employees to thin middle-manager ranks. Wal-Mart Stores Inc.
McKinsey
FEBRUARY 1, 2019
What issues matter for brands and retailers most in the coming months? Retail Insights
Strategy+Business
AUGUST 14, 2017
A small but growing number of retailers and restaurants are experimenting with selling their wares through unstaffed kiosks, often linked to apps and e-payment systems
McKinsey
JANUARY 18, 2019
To capture the full value of digital distribution, banks need to make sure the human touch is still part of the equation. Insights on Financial Services
Harvard Business
JUNE 26, 2019
Here’s how to calculate the benefits. Operations Business models Digital Article
MishTalk
AUGUST 12, 2016
Economists missed the mark on retail sales this month by a mile. The Bloomberg Econoday consensus estimate was +0.4% in … Continue reading → Economics
BCG
MAY 9, 2016
BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016.
Harvard Business
FEBRUARY 27, 2019
Human resource management Gender Diversity Retail & Consumer Goods Digital ArticleThere is a clear business case for investing in women’s professional development.
BCG
MAY 9, 2016
The return of economic growth to many of the world's markets, albeit at different rates, should help to boost the overall outlook for retail banking. Article Tuesday, May 10, 2016.
MishTalk
DECEMBER 29, 2016
Census bureau reports show wholesale and retail inventories jumped in November. more…). Economics
McKinsey
APRIL 12, 2019
Many retailers believe—rightly—that format redesign is often too risky, takes too long, and costs too much. Retail InsightsThere’s a better way.
McKinsey
FEBRUARY 8, 2019
As customer expectations continue to evolve, banks need a new way to measure the effectiveness of their acquisition and retention strategies. Insights on Financial Services
Strategy+Business
MAY 1, 2014
A call to arms for the digital executive
McKinsey
OCTOBER 18, 2016
Here’s how retailers can make the quality investments that yield the highest returns. In fresh foods, quality is critical—but hard to define and measure. Our Insights
McKinsey
NOVEMBER 9, 2017
Major structural shifts in the region will compel retailers to transform their businesses both commercially and operationally. Our Insights
MishTalk
JANUARY 7, 2015
Markit reports the Eurozone Retail PMI shows further drop in sales at year-end. Key Points: Retail sales fall at faster rate in December Rates of contraction accelerate in France and Italy , while growth eases in Germany Wholesale price inflation remains close to November’s recent low Summary: Latest PMI® data from Markit showed deteriorating trends with in the eurozone retail sector in December.
Strategy+Business
MAY 16, 2018
Findings from a recent PwC Consumer Intelligence Series (CIS) survey of 15,000 global consumers confirm that technology will remain central to retailers' ability to understand and predict customer behavior. But none of these high-tech capabilities would be possible without people
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