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For retailers, procurement is no longer solely a matter of negotiating “A” brands. Retail InsightsPrivate labels and verticalization are trending. Advanced approaches and tools help get procurement in shape for the future. MORE
Retailers will have to work hard to meet ever-evolving customer experience requirements in order to win and remain relevant. Retail InsightsThe COVID-19 crisis has led to dramatic shifts in consumer behavior. MORE
Retailers can achieve next-generation store efficiency by breaking down silos and optimizing total cost across the value chain. Retail Insights MORE
Retail supply chains are grappling with the humanitarian impact of the outbreak, as well as new operational risks. Five actions can help retailers bring goods to communities and help employees. Retail Insights MORE
Survey findings suggest that retail executives expect a delayed rebound of traffic once stores reopen, a persistent increase in e-commerce penetration, and changes to store operating models and procedures. Retail Insights MORE
For retailers, the cloud can do much more than reduce the cost of computing and data storage. To maximize value from cloud, retailers need to prioritize workflows that can best benefit from it. We share six opportunities for leveraging the cloud as a catalyst for accelerating delivery of business results. Digital Insights MORE
Competitive strategy Technology Retail & Consumer Goods Digital ArticleYour customers have changed. Have you? MORE
If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can boost return on sales by as much as 2 percent. Retail Insights MORE
An effective personalization operating model, featuring eight core elements, can help retailers and brands keep pace. Retail InsightsToday’s customers expect a personalized experience when they are shopping. MORE
Retail InsightsJapanese respondents share how their food-consumption habits have changed since COVID-19 began, and how their behaviors could change in the pandemic’s aftermath. MORE
Retail InsightsKorean respondents share how their food-consumption habits have changed since COVID-19 began, and how their behaviors could change in the pandemic’s aftermath. MORE
Retail InsightsAustralian respondents share how their food-consumption habits have changed since COVID-19 began, and how their behaviors could change in the pandemic’s aftermath. MORE
Retail InsightsThai respondents share how their food-consumption habits have changed since COVID-19 began, and how their behaviors could change in the pandemic’s aftermath. MORE
This new report outlines a future of UK retail where a third of all tasks are affected by technology. We highlight six essentials for retailers to navigate the transformation, meet consumer needs, and achieve up to six points of margin improvement to counteract inflationary headwinds. MORE
Grocers, mass retailers, convenience stores, and drugstore chains will need to carefully refine their value strategies. Retail InsightsMost US consumers are worried about the economy. MORE
Our research shows that when consumer-goods manufacturers collaborate more closely with retailers, they outperform their competitors. We identified four principles for fruitful partnerships. Insights on Consumer Packaged Goods MORE
Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better trained and trusted workforce empowered by real-time data and analytics. Retail Insights MORE
Now is the time to think about retail M&A after the coronavirus crisis. Four trends could unlock opportunities for retailers, brands, and investors to shape the next normal. M&A Insights MORE
The food-retail industry plays a critical role in these uncertain times. Here are six actions food retailers should take to help their communities, their employees, and their business. Retail Insights MORE
At some point, retail stores will reopen—but unless apparel and specialty retailers redefine the role of the store and revamp store operations, they will be ill prepared for the post-COVID-19 future. Retail Insights MORE
A measured approach to pricing during the clearance cycle could be worth millions of dollars to retailers. Retail Insights MORE
A retailer can now use geospatial analytics to understand the interactions between its online and offline channels. With these insights, it can create a higher-performing retail network. Retail Insights MORE
In light of the large-scale forces disrupting the US retail industry, once-optional moves have become imperatives. Retail Insights MORE
Four important trends are changing the terms of success in retail banking. Banks need to act now to develop new skills. Insights on Financial Services MORE
Retail InsightsWe surveyed nearly 5,000 consumers in China to discover how they buy fresh fruits, vegetables, and meats. Here’s what we learned. MORE
To serve and inspire shoppers, retailers and brands need to think through how new technology has changed the customer decision journey. Retail Insights MORE
Retail Related Topics 
McKinsey
JUNE 9, 2020
This new report outlines a future of UK retail where a third of all tasks are affected by technology. We highlight six essentials for retailers to navigate the transformation, meet consumer needs, and achieve up to six points of margin improvement to counteract inflationary headwinds.
McKinsey
JUNE 15, 2020
Grocers, mass retailers, convenience stores, and drugstore chains will need to carefully refine their value strategies. Retail InsightsMost US consumers are worried about the economy.
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McKinsey
APRIL 23, 2020
At some point, retail stores will reopen—but unless apparel and specialty retailers redefine the role of the store and revamp store operations, they will be ill prepared for the post-COVID-19 future. Retail Insights
McKinsey
APRIL 24, 2020
Survey findings suggest that retail executives expect a delayed rebound of traffic once stores reopen, a persistent increase in e-commerce penetration, and changes to store operating models and procedures. Retail Insights
McKinsey
JUNE 12, 2020
Retail banks have a prominent role to play in guiding the world toward economic recovery, while preserving the health of their organizations. Insights on Financial Services
McKinsey
AUGUST 23, 2019
For retailers, procurement is no longer solely a matter of negotiating “A” brands. Retail InsightsPrivate labels and verticalization are trending. Advanced approaches and tools help get procurement in shape for the future.
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McKinsey
APRIL 28, 2020
An effective personalization operating model, featuring eight core elements, can help retailers and brands keep pace. Retail InsightsToday’s customers expect a personalized experience when they are shopping.
McKinsey
FEBRUARY 5, 2020
Retailers who want to stay ahead of the pack and drive business results through technology innovation are rethinking the setup of their IT departments. Retail Insights
McKinsey
AUGUST 9, 2019
The decline in the need for space in Australian traditional brick and mortar retail calls for a survival plan. Asia-Pacific
McKinsey
NOVEMBER 29, 2018
In the United States and Western Europe, many traditional grocery retailers are seeing their sales and margins fall—and things could get even worse. Retail InsightsHere’s how to reverse the trend.
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McKinsey
MAY 15, 2020
Retailers will have to work hard to meet ever-evolving customer experience requirements in order to win and remain relevant. Retail InsightsThe COVID-19 crisis has led to dramatic shifts in consumer behavior.
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McKinsey
APRIL 2, 2020
Retail supply chains are grappling with the humanitarian impact of the outbreak, as well as new operational risks. Five actions can help retailers bring goods to communities and help employees. Retail Insights
McKinsey
MARCH 16, 2019
A retailer can now use geospatial analytics to understand the interactions between its online and offline channels. With these insights, it can create a higher-performing retail network. Retail Insights
McKinsey
MAY 24, 2019
Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better trained and trusted workforce empowered by real-time data and analytics. Retail Insights
McKinsey
JANUARY 28, 2020
Retailers can achieve next-generation store efficiency by breaking down silos and optimizing total cost across the value chain. Retail Insights
McKinsey
JANUARY 12, 2019
In light of the large-scale forces disrupting the US retail industry, once-optional moves have become imperatives. Retail Insights
McKinsey
JUNE 7, 2019
Caution is understandable when it comes to blockchain, but there are a number of areas where the technology could create value for retail banks. Insights on Financial Services
Harvard Business
JULY 6, 2020
Competitive strategy Technology Retail & Consumer Goods Digital ArticleYour customers have changed. Have you?
McKinsey
APRIL 16, 2020
Retail InsightsAustralian respondents share how their food-consumption habits have changed since COVID-19 began, and how their behaviors could change in the pandemic’s aftermath.
McKinsey
APRIL 19, 2019
Retail InsightsWe surveyed nearly 5,000 consumers in China to discover how they buy fresh fruits, vegetables, and meats. Here’s what we learned.
McKinsey
APRIL 16, 2020
Retail InsightsThai respondents share how their food-consumption habits have changed since COVID-19 began, and how their behaviors could change in the pandemic’s aftermath.
McKinsey
JULY 23, 2019
A measured approach to pricing during the clearance cycle could be worth millions of dollars to retailers. Retail Insights
McKinsey
MARCH 12, 2020
Recent history shows how retailers can prepare for a downturn to create competitive advantage. Insights on Consumer Packaged Goods
McKinsey
APRIL 16, 2020
Retail InsightsJapanese respondents share how their food-consumption habits have changed since COVID-19 began, and how their behaviors could change in the pandemic’s aftermath.
McKinsey
APRIL 16, 2020
Retail InsightsKorean respondents share how their food-consumption habits have changed since COVID-19 began, and how their behaviors could change in the pandemic’s aftermath.
McKinsey
AUGUST 24, 2019
It’s not news to food retailers: sometimes your stocks are too high, sometimes they’re too low. Retail InsightsAdvanced planning now gives them entirely new options for solving the expensive problem—and cuts costs in the process.
McKinsey
APRIL 25, 2020
Now is the time to think about retail M&A after the coronavirus crisis. Four trends could unlock opportunities for retailers, brands, and investors to shape the next normal. M&A Insights
McKinsey
AUGUST 22, 2018
As merchandising in retail continues to evolve with the integration of analytics and other digital solutions, merchants need to become much more nimble and ready to fulfill customer needs. Retail Insights
Strategy+Business
OCTOBER 17, 2016
Target is the latest retailer to double down on mini versions of its stores -- and hopes to avoid others' pitfalls
McKinsey
FEBRUARY 19, 2019
Four important trends are changing the terms of success in retail banking. Banks need to act now to develop new skills. Insights on Financial Services
McKinsey
MAY 3, 2019
Our research shows that when consumer-goods manufacturers collaborate more closely with retailers, they outperform their competitors. We identified four principles for fruitful partnerships. Insights on Consumer Packaged Goods
McKinsey
FEBRUARY 14, 2019
To serve and inspire shoppers, retailers and brands need to think through how new technology has changed the customer decision journey. Retail Insights
McKinsey
JULY 27, 2018
Using advanced geospatial analytics, retailers can now quantify the true economic value of each of their stores across channels—and they’re uncovering surprising insights. Retail Insights
McKinsey
DECEMBER 7, 2018
For retailers, the cloud can do much more than reduce the cost of computing and data storage. To maximize value from cloud, retailers need to prioritize workflows that can best benefit from it. We share six opportunities for leveraging the cloud as a catalyst for accelerating delivery of business results. Digital Insights
McKinsey
AUGUST 21, 2018
If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can boost return on sales by as much as 2 percent. Retail Insights
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