Operations-driven sustainability

McKinsey

Optimizing operations can unlock simultaneous environmental and financial benefits. Insights on Operations

Industry 4.0: Reimagining manufacturing operations after COVID-19

McKinsey

technologies were already transforming manufacturers’ operations before the pandemic. Insights on OperationsIndustry 4.0 Now adoption is diverging between technology haves and have-nots.

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Improving warehouse operations—digitally

McKinsey

A digital twin lets companies design, simulate, and test new warehouse operations and product movements virtually, before starting up new sites or making changes within existing sites. Insights on Operations

Building resilient operations

McKinsey

To build resilience, accelerate productivity improvement and operational flexibility. Insights on OperationsIn the face of rising uncertainty, get ready for the unexpected.

Marketing Ops: The New Revenue Hero

As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers. In particular, the evolution of the Marketing Operations (Ops) role has created a new standard in marketing and has become a vital component of an organization’s success.

Simple, predictive, proactive, responsive: The future of customer operations

McKinsey

Insights on OperationsFor happier customers and lower costs, companies need a better way to steer their digital-service transformations.

Reimagining the way businesses operate

McKinsey

To reimagine their organizations for the future, leaders must address three critical questions. Insights on Organization

Reimagining industrial operations

McKinsey

Through innovation, advanced analytics, digitization, electrification, and process efficiencies, carbon-intensive operations underpinning the global economy can shape a more sustainable future. Insights on Sustainability

The order of operations

Seth Godin Blog

And yet, we often do the least-scary or easiest parts first, regardless of what the order of operations tells us If you put the jelly on before the peanut butter, the sandwich will fail. And if you try to spread the peanut butter on the plate and then add the bread, it will fail even worse.

Introduction: Three objectives to scale digital service operations successfully

McKinsey & Company

Companies have been on a journey to digitize operations for years, but recent world events, most notably the COVID-19 pandemic, are accelerating digital transformation to help organizations grow and work through volatility. Insights on Operations

The ABC’s of Recruiting for Gen Z

With “Gen Zers” beginning to enter the workforce at entry-level positions, it’s crucial to understand that this generation operates differently from the last. With this caveat in mind, read on to learn how to adapt your recruiting strategy to appeal to this pool of potential employees.

Signs Your Consulting Firm is Operating on Faulty Assumptions

David A Fields

The post Signs Your Consulting Firm is Operating on Faulty Assumptions appeared first on David A. You throw your best efforts into delivering value for your consulting clients, improving your consulting firm’s marketing, and creating a rewarding consulting environment. Then you find your work was off by a bit. Or more than a bit. Or completely wrong. Pickles-in-peanut-butter wrong. That’s no fun. Alas, I have bad news for you and me: … Continued.

Beyond contactless operations: Human-centered customer experience

McKinsey

Insights on OperationsAs we look forward to the next normal, consumers are already demonstrating a preference for companies that deliver great service while reducing risks all along the customer journey.

Building the vital skills for the future of work in operations

McKinsey

Operationally intensive companies have entered a new wave of automation and digitization. Insights on OperationsThat will have a big impact on the skills they need to remain competitive.

The coming evolution of field operations

McKinsey

Insights on OperationsNew technologies are reshaping aftermarket services—and both customers and providers can benefit.

Operations can launch the next blockbuster in pharma

McKinsey & Company

Pharma operations has long centered on avoiding missteps, especially in quality and compliance. But with the Fourth Industrial Revolution, operations could launch pharma’s next innovation blockbuster. Insights on Operations

How to Streamline Business Operations Post COVID

Strategic Planning and Management Insights

collaboration operational planning monitoring & trackingEven though some offices are starting to open up post-COVID, it seems unlikely that things will return to how they were before the pandemic anytime soon.

Technology + operations: A flywheel for performance improvement

McKinsey

New automation techniques can provide the first step toward continuous, tech-enabled redesign of critical operations—forming an intuitive ops-to-tech cycle in which tech improves ops, and vice versa. Insights on Operations

The new imperative for grid operators

McKinsey

Advanced-analytic models and solutions can help transmission and distribution companies boost operational performance to withstand mounting economic and regulatory pressure.

Operations management, reshaped by robotic automation

McKinsey

For operations centers, is it now just a matter of “ready, set, automate”? Insights on OperationsToday’s automation shows huge promise for saving time, money, and human effort.

Next-generation operating models for the next normal

McKinsey

Changing stakeholder behavior may lead companies in Africa and Saudi Arabia to reconsider how they operate. Middle East and Africa

How COVID-19 is redefining the next-normal operating model

McKinsey

With everything disrupted, going back to the same old thing is a losing strategy. The strongest companies are reinventing themselves by embracing pandemic-driven change. Insights on Organization

Building operational excellence in higher education

McKinsey

The example of one university shows the potential value in transforming administrative operations. Social Sector Insights

A next-generation operating model for source-to-pay

McKinsey

A next-generation procurement operating model that capitalizes on advances in digital, data, and analytics delivers new levels of performance across the value-creation lifecycle. Insights on Operations

A winning operating model for digital strategy

McKinsey

New survey results point to four elements that top performers include in their digital-strategy operating model. Digital is driving major changes in how companies set and execute strategy. Digital Insights

How data is changing the pharma operations world

McKinsey

Insights on OperationsPharma companies have a great opportunity to turn a buzzword into exponential impact.

Reinventing upstream oil and gas operations after the COVID-19 crisis

McKinsey

To come out of the crisis, the sector needs to change how it works. Oil & Gas Insights

Scaling agility: A new operating model for insurers

McKinsey

Industry-leading insurers have proved enterprise-wide agility delivers the innovation and change incumbents need. The COVID-19 crisis has also highlighted the need for organizational change. Insights on Financial Services

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The insurance switch: Technology will reshape operations

McKinsey

As insurance companies allocate more resources to technology functions, operations will need to reshape to make the most of their new tools. Insights on Financial Services

The Operations 4.0 podcast: Productivity and ‘pilot purgatory’

McKinsey

The value from Operations 4.0 Insights on Operationscomes from how it unleashes productivity gains across a wide range of measurements. But to achieve those results, businesses must do more than launch pilot after pilot.

The Operations 4.0 podcast: More technology, more human

McKinsey

Operations 4.0 Insights on Operationsbuilds on technology to deliver major productivity and performance improvement. But human beings are at least as important for sustained Ops 4.0 success.

COVID-19: Reopening federal agency operations and reimagining a next normal

McKinsey

Government leaders should consider how employees can return safely to work as well as rethink their operations. Public Sector Insights

The future of operational-risk management in financial services

McKinsey

By partnering with the business, the operational-risk discipline can create a more secure and profitable institution. Here’s what has to happen first. Risk Insights

Pharma operations: The path to recovery and the next normal

McKinsey

Pharma operations leaders have increased their focus on network risk management, agile and transparent operations, and shaping the workforce of the future in the post-COVID-19 path to recovery. Insights on Pharmaceuticals & Medical Products

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Remote operating centers in mining: Unlocking their full potential

McKinsey

As the COVID-19 pandemic accelerates innovative working practices, mining companies are reimagining their operating models to provide more productive and enjoyable remote work locations for employees. Metals & Mining Insights

Next-generation supply chain—transforming your supply chain operating model for a digital world

McKinsey

A few leaders can show us how a new operating model can answer the demands of today—and tomorrow. Insights on OperationsIn a digital age, most supply chains run on old principles and processes.

Ten principles for successful oil and gas operator transitions

McKinsey

Incoming operators face several challenges when taking over an asset, including managing the transition, improving performance, and capturing value. Ten principles can guide the way. Oil & Gas Insights

The business of running state government operations

McKinsey

New research from the National Association of State Chief Administrators and McKinsey looks at critical issues for state chief administrative officers in real estate, risk management, and digital government. Public Sector Insights

Smoothie Operating Procedure

Kai Davis

Create a Standard Operating Procedure you can follow. The post Smoothie Operating Procedure appeared first on Kai Davis. This morning, as I wandered into the kitchen, still half asleep, I remembered that there were pre-made smoothie bags in the freezer from this week’s meal prep. For a delicious berry + greens protein smoothie, all I needed to do was: Pop the bag out of the freezer. Dump it into the blender. Add soy milk. Turn the blender on. Enjoy!

Telecom operators: Surviving and thriving through the next downturn

McKinsey

Telco operators are more vulnerable today than they were ten years ago. To thrive through the next economic downturn and beyond, they must act now—and with focus. Telecommunications Insights