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Building resilient operations
McKinsey
MAY 21, 2019
To build resilience, accelerate productivity improvement and operational flexibility. Insights on OperationsIn the face of rising uncertainty, get ready for the unexpected.
Operations Related Topics 
Technology + operations: A flywheel for performance improvement
McKinsey
MARCH 19, 2019
New automation techniques can provide the first step toward continuous, tech-enabled redesign of critical operations—forming an intuitive ops-to-tech cycle in which tech improves ops, and vice versa. Insights on Operations
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The Operations 4.0 podcast: Productivity and ‘pilot purgatory’
McKinsey
DECEMBER 6, 2018
The value from Operations 4.0 Insights on Operationscomes from how it unleashes productivity gains across a wide range of measurements. But to achieve those results, businesses must do more than launch pilot after pilot.
A winning operating model for digital strategy
McKinsey
JANUARY 24, 2019
New survey results point to four elements that top performers include in their digital-strategy operating model. Digital is driving major changes in how companies set and execute strategy. Digital Insights
The Operations 4.0 podcast: More technology, more human
McKinsey
OCTOBER 17, 2018
Operations 4.0 Insights on Operationsbuilds on technology to deliver major productivity and performance improvement. But human beings are at least as important for sustained Ops 4.0 success.
Defining the role of a state chief operating officer
McKinsey
APRIL 2, 2019
Incoming administrations may consider appointing a state COO to lead strategic operations and implement high-priority projects. Those who work with state COOs could position them for success with thoughtful role definition and strong support. Public Sector Insights
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A next-generation operating model for source-to-pay
McKinsey
DECEMBER 13, 2018
A next-generation procurement operating model that capitalizes on advances in digital, data, and analytics delivers new levels of performance across the value-creation lifecycle. Insights on Operations
The Operations 4.0 podcast: A new continuous-improvement cycle
McKinsey
JANUARY 19, 2019
Insights on OperationsOps 4.0 helps businesses understand their greatest challenges, and solve ones that previously seemed beyond reach. It also means committing to a transformation that never entirely ends.
The platform play: How to operate like a tech company
McKinsey
MARCH 1, 2019
For tech to be a real driver of innovation and growth, IT needs to reorganize itself around flexible and independent platforms. Digital Insights
Bridging the gap between a company’s strategy and operating model
McKinsey
MAY 24, 2019
Four questions can help a company translate business goals into operating-model design. Insights on Organization
Strategic and Operational Planning
Gina Abudi
NOVEMBER 29, 2017
The post Strategic and Operational Planning appeared first on Gina Abudi. Leadership engaging employees operational planning strategic planning strategic plans strategy planningEngaging Employees to Contribute to the Plans. It’s business planning time again – especially if your fiscal year follows the calendar. Many organizations leave planning to the executives and other high level management. This year, get your employees involved in planning.
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How data is changing the pharma operations world
McKinsey
AUGUST 14, 2018
Insights on OperationsPharma companies have a great opportunity to turn a buzzword into exponential impact.
How private equity is tackling operational complexity
McKinsey
OCTOBER 27, 2018
General partners are improving their efficiency and scalability through digital and analytical tools. Insights on Private Equity & Principal Investors
Transforming operations management for a digital world
McKinsey
OCTOBER 3, 2016
When combined, digital innovation and operations-management discipline boost organizations’ performance higher, faster, and to greater scale than has previously been possible.
Operations as a competitive advantage in biotechnology
McKinsey
JUNE 9, 2018
Esteban Santos, executive vice president for operations at Amgen, explains how the company is using operations to support innovation. Insights on Pharmaceuticals & Medical Products
A new operating model for well organizations
McKinsey
OCTOBER 6, 2018
Technological change is poised to disrupt the drilling and completion business while introducing new ways of working. Oil & Gas Insights
Make Customers Happier with Operational Transparency
Harvard Business
MARCH 5, 2019
Ryan Buell, associate professor at Harvard Business School, says the never-ending quest for operational efficiency is having unintended consequences. Buell believes organizations should deliberately design windows into and out of operations. He says increasing operational transparency helps customers and employees alike appreciate the value being created. Buell is the author of the HBR article “Operational Transparency.”
The Five Practices That Set Operational Risk Leaders Apart
BCG
OCTOBER 11, 2016
Bank operating models continue to evolve in response to new regulations, digitization, a volatile economic and risk environment, external threats, and advances by nontraditional competitors. Article Tuesday, October 11, 2016.
Meet your new MOM (Marketing Operating Model)
McKinsey
MARCH 13, 2017
To drive revenue growth in the digital age, new data shows that marketing leaders are upgrading data-collection technology, collaborating closely with IT, and focusing on test-and-learn agility. Our Insights
Upgrading your business to a digital operating system
McKinsey
JUNE 22, 2017
One element of a successful digital transformation is developing a new way of operating that relies on the right talent, prioritizing speed, and targeting milestones.
How to start building your next-generation operating model
McKinsey
MARCH 7, 2017
Each company’s path to a new operating model is unique. But successful transformations are all constructed with the same set of building blocks. Our Insights
Rethinking customer journeys with the next-generation operating model
McKinsey
JANUARY 25, 2018
This operating model offers business leaders the opportunity for wins in customer experience, cost reduction, and prospects for growth. Our Insights
Looking beyond technology to drive sales operations
McKinsey
JUNE 24, 2016
The right investment in sales operations can unlock sustainable growth. New trends are forcing sales leaders to rethink how they sell. Our insights
Hello, mobile operators? This is your age of disruption calling
McKinsey
OCTOBER 5, 2017
Difficult times for operators call for questioning old orthodoxies to win. Our Insights
Retail Bank Operational and Digital Leaders Reap the Rewards
BCG
MAY 9, 2016
BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016.
Toward an integrated technology operating model
McKinsey
OCTOBER 2, 2017
Companies may be able to get digital transformations off the ground by separating digital from conventional IT, but that approach is not sustainable. Here’s a better way. Our Insights
Accelerating the shift to a next-generation operating model
McKinsey
DECEMBER 15, 2017
Digital-native companies have captured value by mastering the use of next-generation operating models. Now established companies must race to catch up. Our Insights
The next-generation operating model for the digital world
McKinsey
MARCH 1, 2017
Doing that requires reinventing the operating model. Companies need to increase revenues, lower costs, and delight customers. Our Insights
A future for mobile operators: The keys to successful reinvention
McKinsey
FEBRUARY 12, 2017
By transforming their networks and operations with the newest technologies, mobile operators could double their cash-flow conversion within five years. Our Insights
Private equity operating groups and the pursuit of ‘portfolio alpha’
McKinsey
NOVEMBER 7, 2018
While this function has become ubiquitous at private equity firms, they have yet to adopt a standard approach. Insights on Private Equity & Principal Investors
An efficient operating model for US regional banks
McKinsey
DECEMBER 11, 2017
To break out of a performance rut, US regional banks must fundamentally redesign and simplify their operating models. Our Insights
7 Ways to Improve Operations Without Sacrificing Worker Safety
Harvard Business
MARCH 21, 2018
These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked. Improved operational performance will result in fewer injuries. But many OSHA inspections lead to substantial improvements in a firm’s operations.
Six lessons on how to embrace the next-generation operating model
McKinsey
JANUARY 18, 2019
Realities on the ground highlight what’s really needed to pull off the transformation. Digital Insights
A tale of two agile paths: How a pair of operators set up their organizational transformations
McKinsey
FEBRUARY 2, 2019
Different approaches illustrate the company and market conditions that guide the structure of teams around work, and the rapid benefits that follow. Telecommunications Insights
Scientist, Engineer and Operations Manager
Seth Godin Blog
AUGUST 6, 2016
The Operations Manager takes the handbook and executes on it. The operations manager makes it run on time. Operations managers shouldn't do experiments. A career is often based on one of these three stances: The Scientist does experiments.
The Upgraded Leadership Operating System
Cheryl Cran
OCTOBER 28, 2014
However the bigger learning and training opportunity is to arm leaders and their teams with new models and systems that will help them to upgrade their leadership operating system. What does it mean to ‘upgrade the leadership operating system’?
Bend, Don’t Break: How Shale Operators Can Survive Volatile Commodity Prices
BCG
MARCH 21, 2017
Shale operators must do what is necessary to negotiate today’s highly challenging environment while maintaining the gains they have made in operational efficiency and positioning themselves for a volatile future. Focus Tuesday, March 21, 2017.
Maximizing value from advanced analytics in telco service operations
McKinsey
JANUARY 12, 2018
By developing and pursuing high-potential use cases, telcos can unlock hidden value and ignite an analytics-driven transformation. Our Insights
Gene therapy for telecom operators: An interview with Jon Fredrik Baksaas
McKinsey
FEBRUARY 22, 2018
The former GSMA chairman and Telenor CEO discusses what telecoms operators need to do to adapt in the new competitive landscape. Telecommunications Insights
Deployment models: How mature are your operational practices?
McKinsey
OCTOBER 11, 2017
Before setting out toward operational excellence, companies must see where they stand. A good maturity assessment provides more than a set of coordinates: it also maps out the first steps. Our Insights
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