Technology + operations: A flywheel for performance improvement

McKinsey

New automation techniques can provide the first step toward continuous, tech-enabled redesign of critical operations—forming an intuitive ops-to-tech cycle in which tech improves ops, and vice versa. Insights on Operations

The Operations 4.0 podcast: Productivity and ‘pilot purgatory’

McKinsey

The value from Operations 4.0 Insights on Operationscomes from how it unleashes productivity gains across a wide range of measurements. But to achieve those results, businesses must do more than launch pilot after pilot.

A winning operating model for digital strategy

McKinsey

New survey results point to four elements that top performers include in their digital-strategy operating model. Digital is driving major changes in how companies set and execute strategy. Digital Insights

The Operations 4.0 podcast: More technology, more human

McKinsey

Operations 4.0 Insights on Operationsbuilds on technology to deliver major productivity and performance improvement. But human beings are at least as important for sustained Ops 4.0 success.

The platform play: How to operate like a tech company

McKinsey

For tech to be a real driver of innovation and growth, IT needs to reorganize itself around flexible and independent platforms. Digital Insights

The Operations 4.0 podcast: A new continuous-improvement cycle

McKinsey

Insights on OperationsOps 4.0 helps businesses understand their greatest challenges, and solve ones that previously seemed beyond reach. It also means committing to a transformation that never entirely ends.

A next-generation operating model for source-to-pay

McKinsey

A next-generation procurement operating model that capitalizes on advances in digital, data, and analytics delivers new levels of performance across the value-creation lifecycle. Insights on Operations

Using Advanced Analytics to Improve Operational Decisions

BCG

Operations leaders routinely make critical decisions across the entire value chain. However, many operations leaders must climb a steep learning curve to understand the best ways to apply advanced analytics. Article Thursday, December 15, 2016.

How data is changing the pharma operations world

McKinsey

Insights on OperationsPharma companies have a great opportunity to turn a buzzword into exponential impact.

Strategic and Operational Planning

Gina Abudi

The post Strategic and Operational Planning appeared first on Gina Abudi. Leadership engaging employees operational planning strategic planning strategic plans strategy planningEngaging Employees to Contribute to the Plans. It’s business planning time again – especially if your fiscal year follows the calendar. Many organizations leave planning to the executives and other high level management. This year, get your employees involved in planning.

How private equity is tackling operational complexity

McKinsey

General partners are improving their efficiency and scalability through digital and analytical tools. Insights on Private Equity & Principal Investors

Operations as a competitive advantage in biotechnology

McKinsey

Esteban Santos, executive vice president for operations at Amgen, explains how the company is using operations to support innovation. Insights on Pharmaceuticals & Medical Products

A new operating model for well organizations

McKinsey

Technological change is poised to disrupt the drilling and completion business while introducing new ways of working. Oil & Gas Insights

Transforming operations management for a digital world

McKinsey

When combined, digital innovation and operations-management discipline boost organizations’ performance higher, faster, and to greater scale than has previously been possible.

The Five Practices That Set Operational Risk Leaders Apart

BCG

Bank operating models continue to evolve in response to new regulations, digitization, a volatile economic and risk environment, external threats, and advances by nontraditional competitors. Article Tuesday, October 11, 2016.

Meet your new MOM (Marketing Operating Model)

McKinsey

To drive revenue growth in the digital age, new data shows that marketing leaders are upgrading data-collection technology, collaborating closely with IT, and focusing on test-and-learn agility. Our Insights

Upgrading your business to a digital operating system

McKinsey

One element of a successful digital transformation is developing a new way of operating that relies on the right talent, prioritizing speed, and targeting milestones.

How to start building your next-generation operating model

McKinsey

Each company’s path to a new operating model is unique. But successful transformations are all constructed with the same set of building blocks. Our Insights

Rethinking customer journeys with the next-generation operating model

McKinsey

This operating model offers business leaders the opportunity for wins in customer experience, cost reduction, and prospects for growth. Our Insights

Private equity operating groups and the pursuit of ‘portfolio alpha’

McKinsey

While this function has become ubiquitous at private equity firms, they have yet to adopt a standard approach. Insights on Private Equity & Principal Investors

Toward an integrated technology operating model

McKinsey

Companies may be able to get digital transformations off the ground by separating digital from conventional IT, but that approach is not sustainable. Here’s a better way. Our Insights

Hello, mobile operators? This is your age of disruption calling

McKinsey

Difficult times for operators call for questioning old orthodoxies to win. Our Insights

Looking beyond technology to drive sales operations

McKinsey

The right investment in sales operations can unlock sustainable growth. New trends are forcing sales leaders to rethink how they sell. Our insights

Accelerating the shift to a next-generation operating model

McKinsey

Digital-native companies have captured value by mastering the use of next-generation operating models. Now established companies must race to catch up. Our Insights

7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked. Improved operational performance will result in fewer injuries. But many OSHA inspections lead to substantial improvements in a firm’s operations.

Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016.

A future for mobile operators: The keys to successful reinvention

McKinsey

By transforming their networks and operations with the newest technologies, mobile operators could double their cash-flow conversion within five years. Our Insights

A tale of two agile paths: How a pair of operators set up their organizational transformations

McKinsey

Different approaches illustrate the company and market conditions that guide the structure of teams around work, and the rapid benefits that follow. Telecommunications Insights

The next-generation operating model for the digital world

McKinsey

Doing that requires reinventing the operating model. Companies need to increase revenues, lower costs, and delight customers. Our Insights

Six lessons on how to embrace the next-generation operating model

McKinsey

Realities on the ground highlight what’s really needed to pull off the transformation. Digital Insights

An efficient operating model for US regional banks

McKinsey

To break out of a performance rut, US regional banks must fundamentally redesign and simplify their operating models. Our Insights

Maximizing value from advanced analytics in telco service operations

McKinsey

By developing and pursuing high-potential use cases, telcos can unlock hidden value and ignite an analytics-driven transformation. Our Insights

Scientist, Engineer and Operations Manager

Seth Godin Blog

The Operations Manager takes the handbook and executes on it. The operations manager makes it run on time. Operations managers shouldn't do experiments. A career is often based on one of these three stances: The Scientist does experiments.

Bend, Don’t Break: How Shale Operators Can Survive Volatile Commodity Prices

BCG

Shale operators must do what is necessary to negotiate today’s highly challenging environment while maintaining the gains they have made in operational efficiency and positioning themselves for a volatile future. Focus Tuesday, March 21, 2017.

The Upgraded Leadership Operating System

Cheryl Cran

However the bigger learning and training opportunity is to arm leaders and their teams with new models and systems that will help them to upgrade their leadership operating system. What does it mean to ‘upgrade the leadership operating system’?

Gene therapy for telecom operators: An interview with Jon Fredrik Baksaas

McKinsey

The former GSMA chairman and Telenor CEO discusses what telecoms operators need to do to adapt in the new competitive landscape. Telecommunications Insights

Deployment models: How mature are your operational practices?

McKinsey

Before setting out toward operational excellence, companies must see where they stand. A good maturity assessment provides more than a set of coordinates: it also maps out the first steps. Our Insights

Figuring Out How IT, Analytics, and Operations Should Work Together

Harvard Business

A new set of relationships is being formed within companies around how people working in data, analytics, IT, and operations teams work together. For IT to operate in the data and analytics space often takes realigning roles and responsibilities. Analytics Operations IT Digital Articl

Putting customer experience at the heart of next-generation operating models

McKinsey

The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well. Our Insights

Intelligent process automation: The engine at the core of the next-generation operating model

McKinsey

Here’s how to use them to enhance productivity and efficiency, reduce operational risks, and improve customer experiences. Full intelligent process automation comprises five key technologies. Our Insights