Using Advanced Analytics to Improve Operational Decisions

BCG

Operations leaders routinely make critical decisions across the entire value chain. However, many operations leaders must climb a steep learning curve to understand the best ways to apply advanced analytics. Article Thursday, December 15, 2016.

Transforming operations management for a digital world

McKinsey

When combined, digital innovation and operations-management discipline boost organizations’ performance higher, faster, and to greater scale than has previously been possible.

Looking beyond technology to drive sales operations

McKinsey

The right investment in sales operations can unlock sustainable growth. New trends are forcing sales leaders to rethink how they sell. Our insights

Meet your new MOM (Marketing Operating Model)

McKinsey

To drive revenue growth in the digital age, new data shows that marketing leaders are upgrading data-collection technology, collaborating closely with IT, and focusing on test-and-learn agility. Our Insights

Agile 51

Upgrading your business to a digital operating system

McKinsey

One element of a successful digital transformation is developing a new way of operating that relies on the right talent, prioritizing speed, and targeting milestones.

Scientist, Engineer and Operations Manager

Seth Godin Blog

The Operations Manager takes the handbook and executes on it. The operations manager makes it run on time. Operations managers shouldn't do experiments. A career is often based on one of these three stances: The Scientist does experiments.

A future for mobile operators: The keys to successful reinvention

McKinsey

By transforming their networks and operations with the newest technologies, mobile operators could double their cash-flow conversion within five years. Our Insights

Driverless Trucks to Hit Alberta’s Oilsands Region Replacing $200,000/yr Operators; Big Layoffs Coming

MishTalk

Above: Komatsu heavy earthmoving truck at the Tom Price iron ore mine, operated by Rio Tinto Group, near Perth, Australia. the Japanese manufacturer of earthmoving and construction machines, to purchase new heavy haulers for its mining operations north of Fort McMurray.

The Dirty Little Secret About Digitally Transforming Operations

Harvard Business

Operations in a Connected World. A major train operator, for example, designed an advanced analytics solution in order to better understand the failure behavior of a major battery pack in one of its train models.

Putting customer experience at the heart of next-generation operating models

McKinsey

The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well. Our Insights

Intelligent process automation: The engine at the core of the next-generation operating model

McKinsey

Here’s how to use them to enhance productivity and efficiency, reduce operational risks, and improve customer experiences. Full intelligent process automation comprises five key technologies. Our Insights

Rethinking customer journeys with the next-generation operating model

McKinsey

This operating model offers business leaders the opportunity for wins in customer experience, cost reduction, and prospects for growth. Our Insights

An operating model for company-wide agile development

McKinsey

Organizations are succeeding with agile software and product development in discrete projects and teams. To do so in multiple business units and product groups, they must rethink foundational processes, structures, and relationships. Our Insights

Beating the low-productivity trap: How to transform construction operations

McKinsey

Engineering and construction companies suffer from low margins and relatively low productivity. They can do better. Our Insights

Figuring Out How IT, Analytics, and Operations Should Work Together

Harvard Business

A new set of relationships is being formed within companies around how people working in data, analytics, IT, and operations teams work together. For IT to operate in the data and analytics space often takes realigning roles and responsibilities. Analytics Operations IT Digital Articl

Data 17

The Five Practices That Set Operational Risk Leaders Apart

BCG

Bank operating models continue to evolve in response to new regulations, digitization, a volatile economic and risk environment, external threats, and advances by nontraditional competitors. Article Tuesday, October 11, 2016.

Hello, mobile operators? This is your age of disruption calling

McKinsey

Difficult times for operators call for questioning old orthodoxies to win. Our Insights

US Expels 35 Russian Intelligence Operatives from Russian Embassy

MishTalk

In yet another hypocritical salvo, President Obama Hits Russia with Tough Sanctions Over Election Hacking. Specifically, Obama expelled 35 Russian diplomats, giving them 72 hours to leave. Obama also imposed sanctions against six individuals. Bear in mind, these actions come from a nation that tapped Merkel’s phone. more…). Economics

Accelerating the shift to a next-generation operating model

McKinsey

Digital-native companies have captured value by mastering the use of next-generation operating models. Now established companies must race to catch up. Our Insights

Bend, Don’t Break: How Shale Operators Can Survive Volatile Commodity Prices

BCG

Shale operators must do what is necessary to negotiate today’s highly challenging environment while maintaining the gains they have made in operational efficiency and positioning themselves for a volatile future. Focus Tuesday, March 21, 2017.

Toward an integrated technology operating model

McKinsey

Companies may be able to get digital transformations off the ground by separating digital from conventional IT, but that approach is not sustainable. Here’s a better way. Our Insights

Great Businesses Scale Their Learning, Not Just Their Operations

Harvard Business

Ronald Coase nailed it back in 1937 when he identified scalable efficiency as the key driver of the growth of large institutions. It’s far easier and cheaper to coordinate the activities of a large number of people if they’re within one institution rather than spread out across many independent organizations. But here’s the challenge. Scalable efficiency works best in stable environments that are not evolving rapidly.

Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016.

Bank of Canada Admits Recession: Shades of Voldemort; The Solution: More Bubbles; Operation Twist Canadian Style?

MishTalk

Operation Twist, Canada Style I smell an " Operation Twist " type move by the Canadian central bank to rectify this horrific " recession-signaling " condition. The Bank of Canada admitted on Wednesday that Canada was in Recession. Well sort of.

Maximizing value from advanced analytics in telco service operations

McKinsey

By developing and pursuing high-potential use cases, telcos can unlock hidden value and ignite an analytics-driven transformation. Our Insights

Future Customer Experience Differentiation Will Require New Operating Models

1 to 1

That wall is the outdated operational models upon which most companies were built. Within these operating models, firms have worked to optimize processes like marketing, sales and distribution focused on getting to the transaction. But this kind of operating model has critical problems. At some point after their companies find-and-fix the low-hanging fruit that create problems for customers, customer experience leaders hit a wall.

Capturing the next frontier of value: Operating models for oil and gas fields of the future

McKinsey

As the global energy transition accelerates, upstream operators must modernize and shift to more economic operating models. Where and how should they seek the next generation of efficiency gains? Our Insights

China Manufacturing PMI in Contraction: New Orders and Operating Conditions Decline at Strongest Rate in a Year

MishTalk

More signs of a global slowdown surface in the latest China Manufacturing PMI where operating conditions and new orders decline at fastest pace in a year.

Getting an Intricate Operation Back in Sync

Harvard Business

Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Essentially it is a fresh start, and it can begin any time we have an operational breakdown, to remind people of the need for change and continual improvement.

Self-Driving Shuttle Starts Operation in Lyon France in September

MishTalk

Just this week a truck driver informed me that autonomous trucks are at least “decades away” It’s 2016, six to … Continue reading → Economics

The Upgraded Leadership Operating System

Cheryl Cran

However the bigger learning and training opportunity is to arm leaders and their teams with new models and systems that will help them to upgrade their leadership operating system. What does it mean to ‘upgrade the leadership operating system’?

Move Your Analytics Operation from Artisanal to Autonomous

Harvard Business

Many organizations today are wondering how to get into machine learning, and what it means for their existing analytics operation. Turning your current analytics operation into a machine-learning-savvy “model factory” requires some changes, of course. There are many different types of machine learning, and a variety of definitions of the term.

Startups Could Fundamentally Change the Way Big Investors Operate

Harvard Business

This reliance has evolved because despite the enormous volumes of capital they control, most of these giants are strictly “firewalled” and cannot use the capital to fund actual operations, even if doing so would generate higher expected investment returns or lower risk. Consequently, giant funds are often hamstrung by proportionally tiny operating budgets, which have historically forced them into the all-too-happy hands of intermediaries.

Activating Global Operating Models (Article, Kates Kesler, August 2015)

Kates Kesler

Organization Design (General) Publications

Deployment models: How mature are your operational practices?

McKinsey

Before setting out toward operational excellence, companies must see where they stand. A good maturity assessment provides more than a set of coordinates: it also maps out the first steps. Our Insights

Ukraine Announces Full-Scale Army Operation on Pro-Russian Militants in Seized Buildings; Verge of Civil War; Russia Calls for Emergency UN Meeting

MishTalk

In what some call "crunch time" others a worst case scenario, Ukraine Announces Full-Scale Army Operation on Pro-Russian Militants in Seized Buildings.

50 Foreign Companies Operating in France Sound the Alarm

MishTalk

Via translation from Les Echos , please consider 50 Foreign Companies Operating in France Sound the Alarm. We contribute 29% of French investment and provide 29% of the R & D companies operating in France. For the 50 signatories, the conclusion is clear: "In recent years we find it increasingly difficult to convince our parent companies to invest and create jobs in France."

Kiev Effectively Cedes East Ukraine to Separatists; Poroshenko Withdraws Hospital and School Funding, Bank Card Operations

MishTalk

It also says Ukraine''s central bank is to close down all banking services - including card operations - in some areas within a month.

Consumerized Healthcare: More Aspirational than Operational

1 to 1

Discussions about the evolution of healthcare in the era of the empowered consumer were front and center at the 12th Annual World Health Care Congress in Washington D.C. this week.

The Secret History of Agile Innovation

Harvard Business

Borrowing many of the HBR article’s key ideas and filling in specific operational practices, Sutherland created a new way of developing software; honoring the rugby imagery, he dubbed his approach “scrum.” You hear a lot about “agile innovation” these days.

Agile 51