106 McKinsey Talks Operations
McKinsey & Company
DECEMBER 8, 2021
The new podcast from McKinsey’s Operations Practice explores cutting through the noise to transform strategy into lasting operations success. Insights on Operations Operations
Operations Related Topics 
Operations-driven sustainability
McKinsey
AUGUST 11, 2020
Optimizing operations can unlock simultaneous environmental and financial benefits. Insights on Operations
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The CEO: Architect of the new operations agenda
McKinsey & Company
DECEMBER 6, 2021
To thrive in a volatile and unpredictable postpandemic economy, companies need smarter, faster, more agile operations. Insights on Operations Manufacturing Operations Sustainability
An on-demand revolution in customer-experience operations?
McKinsey & Company
OCTOBER 12, 2021
Insights on Operations OperationsWhether relying mainly on in-house or external talent, gig-style staffing models—when managed carefully—could give customer care the horsepower and flexibility it needs for today’s increasingly volatile markets.
Marketing Ops: The New Revenue Hero
Advertiser: ZoomInfo
As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers. In particular, the evolution of the Marketing Operations (Ops) role has created a new standard in marketing and has become a vital component of an organization’s success.
Operating in the White Space
CaseInterview.com
DECEMBER 3, 2021
In fact, I’ve spent my whole career operating in the white space. The post Operating in the White Space first appeared on Caseinterview. Every company has an organizational chart. This chart shows the various roles in an organization and who reports to whom.
Signs Your Consulting Firm is Operating on Faulty Assumptions
David A Fields
DECEMBER 3, 2019
The post Signs Your Consulting Firm is Operating on Faulty Assumptions appeared first on David A. You throw your best efforts into delivering value for your consulting clients, improving your consulting firm’s marketing, and creating a rewarding consulting environment.
Leveraging digital and analytics in biopharma operations: Six principles
McKinsey & Company
MAY 27, 2021
Digital and analytics is a powerful tool for transforming operational performance. Insights on Operations Analytics OperationsTo maximize its benefits, biopharma companies can follow six principles.
Overcoming Barriers to Multitier Supplier Collaboration
McKinsey & Company
JULY 7, 2021
Insights on Operations OperationsDigitally integrated supply chains could generate billions in new value—if industries find ways to manage perceived risks, realize the value at stake, and distribute it fairly among partners.
Industry 4.0: Reimagining manufacturing operations after COVID-19
McKinsey
JULY 29, 2020
technologies were already transforming manufacturers’ operations before the pandemic. Insights on OperationsIndustry 4.0 Now adoption is diverging between technology haves and have-nots.
The ABC’s of Recruiting for Gen Z
Advertiser: ZoomInfo
With “Gen Zers” beginning to enter the workforce at entry-level positions, it’s crucial to understand that this generation operates differently from the last. With this caveat in mind, read on to learn how to adapt your recruiting strategy to appeal to this pool of potential employees.
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Jump-starting resilient and reimagined operations
McKinsey
MAY 11, 2020
COVID-19 has created an imperative for companies to reconfigure their operations, and an opportunity to transform them. Insights on Operations
Improving warehouse operations—digitally
McKinsey
FEBRUARY 8, 2020
A digital twin lets companies design, simulate, and test new warehouse operations and product movements virtually, before starting up new sites or making changes within existing sites. Insights on Operations
How Digital Transformation Can Improve Hospitals’ Operational Decisions
Harvard Business
JANUARY 18, 2022
Operations and supply chain management Technology and analytics Healthcare sector Information technology and telecom sector Digital ArticleIt can help with patient flow, staffing, scheduling, and supply-chain management.
Building resilient operations
McKinsey
MAY 21, 2019
To build resilience, accelerate productivity improvement and operational flexibility. Insights on OperationsIn the face of rising uncertainty, get ready for the unexpected.
CEO dialogue: Perspectives on reimagining operations for growth
McKinsey & Company
APRIL 7, 2021
The hyper-acceleration of the Fourth Industrial Revolution (4IR) has led to an unparalleled industry transformation, giving organizations a unique opportunity to reimagine operations for growth. Insights on Operations Operations
Introduction: Three objectives to scale digital service operations successfully
McKinsey & Company
FEBRUARY 3, 2021
Companies have been on a journey to digitize operations for years, but recent world events, most notably the COVID-19 pandemic, are accelerating digital transformation to help organizations grow and work through volatility. Insights on Operations
Beyond contactless operations: Human-centered customer experience
McKinsey
MAY 19, 2020
Insights on OperationsAs we look forward to the next normal, consumers are already demonstrating a preference for companies that deliver great service while reducing risks all along the customer journey.
Simple, predictive, proactive, responsive: The future of customer operations
McKinsey
DECEMBER 7, 2020
Insights on OperationsFor happier customers and lower costs, companies need a better way to steer their digital-service transformations.
Reimagining industrial operations
McKinsey
MAY 20, 2020
Through innovation, advanced analytics, digitization, electrification, and process efficiencies, carbon-intensive operations underpinning the global economy can shape a more sustainable future. Insights on Sustainability
Operations management, reshaped by robotic automation
McKinsey
DECEMBER 7, 2019
For operations centers, is it now just a matter of “ready, set, automate”? Insights on OperationsToday’s automation shows huge promise for saving time, money, and human effort.
Operations can launch the next blockbuster in pharma
McKinsey & Company
FEBRUARY 16, 2021
Pharma operations has long centered on avoiding missteps, especially in quality and compliance. But with the Fourth Industrial Revolution, operations could launch pharma’s next innovation blockbuster. Insights on Operations
Growth in a Crisis: Lessons from Hospitality CEO Omar El Hamamsy
McKinsey & Company
NOVEMBER 30, 2021
Insights on Travel, Logistics & Infrastructure Hotels & resorts Operations strategyBy redirecting business efforts, the head of Orascom Development found a path to company growth during the COVID-19 pandemic.
How to Streamline Business Operations Post COVID
Strategic Planning and Management Insights
DECEMBER 1, 2020
collaboration operational planning monitoring & trackingEven though some offices are starting to open up post-COVID, it seems unlikely that things will return to how they were before the pandemic anytime soon.
Platform operating model for the AI bank of the future
McKinsey & Company
MAY 18, 2021
Technology alone cannot define a successful AI bank; the AI bank of the future also needs an operating model that brings together the right talent, culture, and organizational design.
Reimagining the way businesses operate
McKinsey
NOVEMBER 19, 2020
To reimagine their organizations for the future, leaders must address three critical questions. Insights on Organization
The Resilience Imperative: Succeeding in Uncertain Times
McKinsey & Company
MAY 17, 2021
Risk Insights Risk Management Organization OperationsStrengthening institutional resilience has never been more important.
The coming evolution of field operations
McKinsey
AUGUST 9, 2019
Insights on OperationsNew technologies are reshaping aftermarket services—and both customers and providers can benefit.
Technology + operations: A flywheel for performance improvement
McKinsey
MARCH 19, 2019
New automation techniques can provide the first step toward continuous, tech-enabled redesign of critical operations—forming an intuitive ops-to-tech cycle in which tech improves ops, and vice versa. Insights on Operations
Building the vital skills for the future of work in operations
McKinsey
AUGUST 7, 2020
Operationally intensive companies have entered a new wave of automation and digitization. Insights on OperationsThat will have a big impact on the skills they need to remain competitive.
How to Future-Proof Your Organization
McKinsey & Company
JUNE 17, 2021
Insights on Organization Leadership Managing in Uncertainty Operations OrganizationFrom project-based work to a lack of hierarchy, the way people work is changing fast. Organizations that plan for the postpandemic world are better able to deliver value—even amid uncertainty.
The new imperative for grid operators
McKinsey
SEPTEMBER 16, 2020
Advanced-analytic models and solutions can help transmission and distribution companies boost operational performance to withstand mounting economic and regulatory pressure.
The order of operations
Seth Godin Blog
FEBRUARY 26, 2021
And yet, we often do the least-scary or easiest parts first, regardless of what the order of operations tells us If you put the jelly on before the peanut butter, the sandwich will fail. And if you try to spread the peanut butter on the plate and then add the bread, it will fail even worse.
A new operating model for pharma: How the pandemic has influenced priorities
McKinsey & Company
DECEMBER 21, 2021
The COVID-19 pandemic has prompted pharma companies to rethink their organizational strategies. A survey of executives suggests where value might lie. Insights on Life Sciences Pharmaceuticals
Building a cloud-ready operating model for agility and resiliency
McKinsey & Company
MARCH 19, 2021
Four operating-model changes can help companies accelerate the journey to cloud. Digital Insights Core IT Digital strategy and organization Disruptive Technology
Next-generation operating models for the next normal
McKinsey
JULY 21, 2020
Changing stakeholder behavior may lead companies in Africa and Saudi Arabia to reconsider how they operate. Middle East and Africa
A new IT operating model to better serve employees
McKinsey & Company
JULY 19, 2021
In this interview, Johnson & Johnson’s CIO of Corporate Technology explains how IT transformed the employee experience—and itself— with a digital-product mindset. Digital Insights Digital IT management & strategy
The insurance switch: Technology will reshape operations
McKinsey
DECEMBER 17, 2019
As insurance companies allocate more resources to technology functions, operations will need to reshape to make the most of their new tools. Insights on Financial Services
Smoothie Operating Procedure
Kai Davis
JUNE 11, 2019
Create a Standard Operating Procedure you can follow. The post Smoothie Operating Procedure appeared first on Kai Davis. This morning, as I wandered into the kitchen, still half asleep, I remembered that there were pre-made smoothie bags in the freezer from this week’s meal prep. For a delicious berry + greens protein smoothie, all I needed to do was: Pop the bag out of the freezer. Dump it into the blender. Add soy milk. Turn the blender on. Enjoy!
The future of operational-risk management in financial services
McKinsey
APRIL 14, 2020
By partnering with the business, the operational-risk discipline can create a more secure and profitable institution. Here’s what has to happen first. Risk Insights
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