INDUSTRY INSIGHTS YOUR PEERS ARE READING
The latest research shows: when government agencies offer a better customer experience, they deliver measurable impact across multiple priorities. Public-sector leaders should pick their spots and be bold. Public Sector Insights MORE
Scandinavia has been an example to many nations on bridging the gaps between governments and their people. Here are a few ways the public and private sectors use design to connect with residents. Public Sector Insights MORE
” No one ever says, “it’s just governance.” Governance is the serious business of taking responsibility for leadership. When we have a chance to speak up for governance, we can strike a blow against politics. “It’s just politics.” ” Politics is organized sparring about power, without much regard for efficacy or right or wrong. MORE
When it comes to technology in the public sector, the buzz is all about the power of digital technologies to transform the ways governments operate and deliver services to citizens. Unfortunately, around the world, many core systems are aging and no longer able to meet government needs. MORE
Government agencies that are unclear on what matters most to their customers risk wasting time and resources on the things that don’t. Finding out is the first step. Public Sector Insights MORE
Singapore has put design at the heart of its public sector improvement initiatives—making it a potent source of learning for other governments. Public Sector Insights MORE
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Government Technology Regulation AudioTony Blair, former Prime Minister of the UK, joins Azeem Azhar in conversation about how the technology industry and policy makers can work together to amplify their potential to serve the public good. Regulating big tech, as Blair explains, is only a small part of the solution in a necessary effort to transform our society and economy for the exponential age. MORE
Budget constraints and the rapid pace of technological change mean governments must not only deliver services more effectively and efficiently but also prioritize citizens’ needs. Our Insights MORE
New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to capture the hundreds of billions of dollars at stake. Public Sector Insights MORE
Sure, productivity can save money. But it could also improve education, fine-tune tax collection, and add 12 billion healthy-life years for the world’s population. Public Sector Insights MORE
Governments face a pressing question: How to do more with less? Raising productivity could save $3.5 trillion a year—or boost outcomes at no extra cost. Our Insights MORE
When governments attempt to reorganize themselves, the changes they make have a huge bearing on the effectiveness of the public sector. But, just like their corporate counterparts, government reorganizations have a poor record of success. Results from a survey on HBR.org on the effectiveness of reorganizations (covering over 1,000 reorgs across all sectors and geographies, of which 87 were government institutions), provide pointers for how to get them right. MORE
Scrutinizing past expenditures and radically challenging cognitive biases can help governments cut costs and create better outcomes for citizens. Public Sector Insights MORE
Governments are well-poised to cultivate greater adoption. New technologies can advance project outcomes in the construction industry. Insights on Capital Projects & Infrastructure MORE
The government transition period between an outgoing and an incoming government leader is a remarkable opportunity to capitalize on the momentum of the election and lay the foundation for success. A six-step approach can set an incoming administration on the right path. Public Sector Insights MORE
They need national governments to provide the right conditions for them to succeed. Public authorities cannot build great digital services on their own. Our Insights MORE
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New research from the National Association of State Chief Administrators and McKinsey looks at critical issues for state chief administrative officers in real estate, risk management, and digital government. MORE
By digitizing processes and making organizational changes, governments can enhance services, save money, and improve citizens’ quality of life. Our Insights MORE
88 
Governments with the most effective business-attraction programs deploy comprehensive economic-development strategies. Public Sector Insights MORE
Given slow progress toward gender equality in the workplace, governments, along with private-sector organizations, must focus their efforts on specific impact zones. Public Sector Insights MORE
86 Article Wednesday, April 12, 2017 Users are accessing digital government services more often and satisfaction levels are increasing, but problems persist. Governments must continue to improve their digital services. MORE
56 A ready reference—based on lessons from government leaders—can help. It takes focus to transform public-sector agencies to serve a diverse set of customers better. Public Sector Insights MORE
113 
The cost of employee misclassification on the government and what organizations can do to minimize misclassification risk MORE
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Service New South Wales, a website for citizen services, was built like a start-up within the government, in a rapid, iterative process sharply focused on customer satisfaction. MORE
88 
Five essential disciplines can more than triple the success rate of public-sector change efforts. Public Sector Insights MORE
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Gene Moran, author of "Pitching the Big Top: How to Master the 3-Ring Circus of Federal Sales," shares his best tips on selling to the federal government as your buyer MORE
Legacy structures and operations are keeping companies from taking full advantage of technology. Insights on Consumer Packaged Goods MORE
Corporate governance Boards Business history Digital ArticleThe questions that boards, managers, and shareholders should be asking. MORE
Flywheels, Ideas, and Individual Actions to Better Manage the Government Services You Buy . By Steven Borne Consuming Government Publications. For most Americans, their largest annual purchase is government services. MORE
The most urgent deadline is for Congress and the White House to agree to keep funding the government after the current budget year ends Monday. Otherwise, some of the government would have to shut down. The House and Senate are considering bills to fund the government past the deadline. Unless one side essentially blinks, a partial shutdown of the government will occur. It''s a legal limit on how much debt the government can pile up. government. MORE
A focus on customer journeys, a dedicated digital team, agile methods, and strong talent can help government agencies move beyond incremental improvements and achieve transformative change. Our Insights MORE
I’ve been successfully consulting to the government sector for eighteen years now, but there are definitely a few things I wish I’d known at the start that would have helped to kick-start my business. While running my consultancy business, I’ve learnt a lot about how to successfully sell my services to government, and in this article, I’m going to pass on some of the lessons I’ve learnt. Become familiar with government procurement processes. MORE
Artificial intelligence can help government agencies solve complex public-sector problems. For those that are new at it, here are five factors that can affect the benefits and risks. Public Sector Insights MORE
114 Many governments are working with philanthropic organizations on transformation efforts. Both sides can take steps to assure they get the most out of the relationship. Public Sector Insights MORE
102 Process automation and technologies based on artificial intelligence can bring benefits across numerous functions of government. Public Sector Insights MORE
87 I’ve been successfully consulting to the government sector for eighteen years now, but there are definitely a few things I wish I’d known at the start that would have helped to kick-start my business. While running my consultancy business, I’ve learnt a lot about how to successfully sell my services to government, and in this article, I’m going to pass on some of the lessons I’ve learnt. Become familiar with government procurement processes. MORE
Leading AI researchers De Kai and Joanna Bryson join Azeem Azhar to discuss the state of governance and accountability in the age of AI. Government Policy Technology Audio MORE
Government Related Topics Emerson Consulting Group
JULY 8, 2019
Flywheels, Ideas, and Individual Actions to Better Manage the Government Services You Buy . By Steven Borne Consuming Government Publications. For most Americans, their largest annual purchase is government services.
McKinsey
OCTOBER 2, 2019
New research from the National Association of State Chief Administrators and McKinsey looks at critical issues for state chief administrative officers in real estate, risk management, and digital government.
McKinsey
SEPTEMBER 14, 2019
Governments with the most effective business-attraction programs deploy comprehensive economic-development strategies. Public Sector Insights
McKinsey
OCTOBER 10, 2019
Singapore has put design at the heart of its public sector improvement initiatives—making it a potent source of learning for other governments. Public Sector Insights
Harvard Business
OCTOBER 2, 2019
Government Technology Regulation AudioTony Blair, former Prime Minister of the UK, joins Azeem Azhar in conversation about how the technology industry and policy makers can work together to amplify their potential to serve the public good. Regulating big tech, as Blair explains, is only a small part of the solution in a necessary effort to transform our society and economy for the exponential age.
McKinsey
SEPTEMBER 11, 2019
The latest research shows: when government agencies offer a better customer experience, they deliver measurable impact across multiple priorities. Public-sector leaders should pick their spots and be bold. Public Sector Insights
|
McKinsey
AUGUST 29, 2019
Many governments are working with philanthropic organizations on transformation efforts. Both sides can take steps to assure they get the most out of the relationship. Public Sector Insights
Jacq Hackett Consulting
OCTOBER 2, 2017
I’ve been successfully consulting to the government sector for eighteen years now, but there are definitely a few things I wish I’d known at the start that would have helped to kick-start my business. While running my consultancy business, I’ve learnt a lot about how to successfully sell my services to government, and in this article, I’m going to pass on some of the lessons I’ve learnt. Become familiar with government procurement processes.
McKinsey
APRIL 18, 2017
Governments face a pressing question: How to do more with less? Raising productivity could save $3.5 trillion a year—or boost outcomes at no extra cost. Our Insights
Seth Godin Blog
AUGUST 29, 2019
” No one ever says, “it’s just governance.” Governance is the serious business of taking responsibility for leadership. When we have a chance to speak up for governance, we can strike a blow against politics. “It’s just politics.” ” Politics is organized sparring about power, without much regard for efficacy or right or wrong.
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Harvard Business
AUGUST 14, 2019
Leading AI researchers De Kai and Joanna Bryson join Azeem Azhar to discuss the state of governance and accountability in the age of AI. Government Policy Technology Audio
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McKinsey
APRIL 12, 2019
Governments are well-poised to cultivate greater adoption. New technologies can advance project outcomes in the construction industry. Insights on Capital Projects & Infrastructure
McKinsey
NOVEMBER 16, 2016
By digitizing processes and making organizational changes, governments can enhance services, save money, and improve citizens’ quality of life. Our Insights
McKinsey
DECEMBER 5, 2019
Scandinavia has been an example to many nations on bridging the gaps between governments and their people. Here are a few ways the public and private sectors use design to connect with residents. Public Sector Insights
McKinsey
JANUARY 29, 2019
Given slow progress toward gender equality in the workplace, governments, along with private-sector organizations, must focus their efforts on specific impact zones. Public Sector Insights
Jacq Hackett Consulting
OCTOBER 2, 2017
I’ve been successfully consulting to the government sector for eighteen years now, but there are definitely a few things I wish I’d known at the start that would have helped to kick-start my business. While running my consultancy business, I’ve learnt a lot about how to successfully sell my services to government, and in this article, I’m going to pass on some of the lessons I’ve learnt. Become familiar with government procurement processes.
MBO Partners
MARCH 13, 2018
What you need to know about landing a government contract as an independent contractor
McKinsey
NOVEMBER 6, 2018
The government transition period between an outgoing and an incoming government leader is a remarkable opportunity to capitalize on the momentum of the election and lay the foundation for success. A six-step approach can set an incoming administration on the right path. Public Sector Insights
McKinsey
FEBRUARY 2, 2019
Artificial intelligence can help government agencies solve complex public-sector problems. For those that are new at it, here are five factors that can affect the benefits and risks. Public Sector Insights
McKinsey
APRIL 16, 2018
Government agencies that are unclear on what matters most to their customers risk wasting time and resources on the things that don’t. Finding out is the first step. Public Sector Insights
Harvard Business
MARCH 30, 2017
When governments attempt to reorganize themselves, the changes they make have a huge bearing on the effectiveness of the public sector. But, just like their corporate counterparts, government reorganizations have a poor record of success. Results from a survey on HBR.org on the effectiveness of reorganizations (covering over 1,000 reorgs across all sectors and geographies, of which 87 were government institutions), provide pointers for how to get them right.
McKinsey
FEBRUARY 2, 2019
Process automation and technologies based on artificial intelligence can bring benefits across numerous functions of government. Public Sector Insights
McKinsey
MAY 15, 2018
A ready reference—based on lessons from government leaders—can help. It takes focus to transform public-sector agencies to serve a diverse set of customers better. Public Sector Insights
Harvard Business
OCTOBER 14, 2019
Corporate governance Boards Business history Digital ArticleThe questions that boards, managers, and shareholders should be asking.
Henry DeVries
OCTOBER 21, 2019
Gene Moran, author of "Pitching the Big Top: How to Master the 3-Ring Circus of Federal Sales," shares his best tips on selling to the federal government as your buyer
McKinsey
DECEMBER 14, 2018
Service New South Wales, a website for citizen services, was built like a start-up within the government, in a rapid, iterative process sharply focused on customer satisfaction.
McKinsey
JULY 10, 2018
Five essential disciplines can more than triple the success rate of public-sector change efforts. Public Sector Insights
BCG
APRIL 12, 2017
Article Wednesday, April 12, 2017 Users are accessing digital government services more often and satisfaction levels are increasing, but problems persist. Governments must continue to improve their digital services.
McKinsey
OCTOBER 16, 2018
New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to capture the hundreds of billions of dollars at stake. Public Sector Insights
BCG
JUNE 10, 2016
When it comes to technology in the public sector, the buzz is all about the power of digital technologies to transform the ways governments operate and deliver services to citizens. Unfortunately, around the world, many core systems are aging and no longer able to meet government needs.
MishTalk
SEPTEMBER 29, 2013
The most urgent deadline is for Congress and the White House to agree to keep funding the government after the current budget year ends Monday. Otherwise, some of the government would have to shut down. The House and Senate are considering bills to fund the government past the deadline. Unless one side essentially blinks, a partial shutdown of the government will occur. It''s a legal limit on how much debt the government can pile up. government.
MBO Partners
OCTOBER 4, 2017
The cost of employee misclassification on the government and what organizations can do to minimize misclassification risk
McKinsey
MARCH 21, 2018
Scrutinizing past expenditures and radically challenging cognitive biases can help governments cut costs and create better outcomes for citizens. Public Sector Insights
McKinsey
MARCH 22, 2018
Sure, productivity can save money. But it could also improve education, fine-tune tax collection, and add 12 billion healthy-life years for the world’s population. Public Sector Insights
McKinsey
JUNE 8, 2016
Budget constraints and the rapid pace of technological change mean governments must not only deliver services more effectively and efficiently but also prioritize citizens’ needs. Our Insights
McKinsey
NOVEMBER 21, 2017
They need national governments to provide the right conditions for them to succeed. Public authorities cannot build great digital services on their own. Our Insights
McKinsey
NOVEMBER 15, 2017
A focus on customer journeys, a dedicated digital team, agile methods, and strong talent can help government agencies move beyond incremental improvements and achieve transformative change. Our Insights
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