Consuming Government

Emerson Consulting Group

Flywheels, Ideas, and Individual Actions to Better Manage the Government Services You Buy . By Steven Borne Consuming Government Publications. For most Americans, their largest annual purchase is government services.

Six governing considerations to modernize marketing


Legacy structures and operations are keeping companies from taking full advantage of technology. Insights on Consumer Packaged Goods

Selling to Government: Understand the basic rules of engagement

Jacq Hackett Consulting

I’ve been successfully consulting to the government sector for eighteen years now, but there are definitely a few things I wish I’d known at the start that would have helped to kick-start my business. While running my consultancy business, I’ve learnt a lot about how to successfully sell my services to government, and in this article, I’m going to pass on some of the lessons I’ve learnt. Become familiar with government procurement processes.

Governments can lead construction into the digital era


Governments are well-poised to cultivate greater adoption. New technologies can advance project outcomes in the construction industry. Insights on Capital Projects & Infrastructure

The opportunity in government productivity


Governments face a pressing question: How to do more with less? Raising productivity could save $3.5 trillion a year—or boost outcomes at no extra cost. Our Insights

Accelerating gender parity: What can governments do?


Given slow progress toward gender equality in the workplace, governments, along with private-sector organizations, must focus their efforts on specific impact zones. Public Sector Insights

When governments turn to AI: Algorithms, trade-offs, and trust


Artificial intelligence can help government agencies solve complex public-sector problems. For those that are new at it, here are five factors that can affect the benefits and risks. Public Sector Insights

How to lead a successful government transition


The government transition period between an outgoing and an incoming government leader is a remarkable opportunity to capitalize on the momentum of the election and lay the foundation for success. A six-step approach can set an incoming administration on the right path. Public Sector Insights

How to Get Government Contracts

MBO Partners

What you need to know about landing a government contract as an independent contractor

How governments can harness the power of automation at scale


Process automation and technologies based on artificial intelligence can bring benefits across numerous functions of government. Public Sector Insights

Understanding the customer experience with government


Government agencies that are unclear on what matters most to their customers risk wasting time and resources on the things that don’t. Finding out is the first step. Public Sector Insights

Making Government Reorgs Work

Harvard Business

When governments attempt to reorganize themselves, the changes they make have a huge bearing on the effectiveness of the public sector. But, just like their corporate counterparts, government reorganizations have a poor record of success. Results from a survey on on the effectiveness of reorganizations (covering over 1,000 reorgs across all sectors and geographies, of which 87 were government institutions), provide pointers for how to get them right.

Solving the customer-experience puzzle: A guidebook for government leaders


A ready reference—based on lessons from government leaders—can help. It takes focus to transform public-sector agencies to serve a diverse set of customers better. Public Sector Insights

Elements of a successful government transformation


Five essential disciplines can more than triple the success rate of public-sector change efforts. Public Sector Insights

Cracking down on government fraud with data analytics


New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to capture the hundreds of billions of dollars at stake. Public Sector Insights

Digital Government Services by the Numbers


Article Wednesday, April 12, 2017 Users are accessing digital government services more often and satisfaction levels are increasing, but problems persist. Governments must continue to improve their digital services.

How Governments Can Get Technology Transformations Right


When it comes to technology in the public sector, the buzz is all about the power of digital technologies to transform the ways governments operate and deliver services to citizens. Unfortunately, around the world, many core systems are aging and no longer able to meet government needs.

More Government Shutdown Hype


The most urgent deadline is for Congress and the White House to agree to keep funding the government after the current budget year ends Monday. Otherwise, some of the government would have to shut down. The House and Senate are considering bills to fund the government past the deadline. Unless one side essentially blinks, a partial shutdown of the government will occur. It''s a legal limit on how much debt the government can pile up. government.

The Cost of Misclassification: Government

MBO Partners

The cost of employee misclassification on the government and what organizations can do to minimize misclassification risk

How governments can be more effective by reallocating their resources


Scrutinizing past expenditures and radically challenging cognitive biases can help governments cut costs and create better outcomes for citizens. Public Sector Insights

Building a one-stop shop for government services in Australia


Service New South Wales, a website for citizen services, was built like a start-up within the government, in a rapid, iterative process sharply focused on customer satisfaction.

Digitizing the state: Five tasks for national governments


They need national governments to provide the right conditions for them to succeed. Public authorities cannot build great digital services on their own. Our Insights

Making government for the people


Budget constraints and the rapid pace of technological change mean governments must not only deliver services more effectively and efficiently but also prioritize citizens’ needs. Our Insights

Harnessing the power of digital in US government agencies


A focus on customer journeys, a dedicated digital team, agile methods, and strong talent can help government agencies move beyond incremental improvements and achieve transformative change. Our Insights

Agile 87

How Mexico can become Latin America’s digital-government powerhouse


Mexico’s digital efforts thus far have been laudable. But higher ambitions could fuel productivity and economic growth and boost the country’s GDP by 7 to 15 percent. Digital Insights

Improving outcomes with better government productivity


Sure, productivity can save money. But it could also improve education, fine-tune tax collection, and add 12 billion healthy-life years for the world’s population. Public Sector Insights

Interest rate on 10 year government bonds

Tom Spencer

Interest rate on 10 year government bonds. BACK IN 1995, which country had the second highest 10 year government bond yield? About. Book Shop. Archive. Definitions. Helpful Links. Quotes. Subscribe. by Tom Spencer on December 13, 2011 · 1 comment  ·  Image Source.

WeWork, and Can the Government Really Print as Much Money as It Wants?

Harvard Business

Plus, can the government really spend as much money as it wants without worrying about deficits? Workspaces Government Economy AudioYoungme, Felix, and Mihir discuss whether WeWork’s success is sustainable. What in the world is Modern Monetary Theory and does it actually make sense?

Urgency and the Government’s Pace

Martinka Consulting

Well, let’s tell that to the government. A client had a visit from a government agency 2.5 The post Urgency and the Government’s Pace appeared first on Martinka Consulting At the annual conference for the Society for the Advancement of Consulting I once again heard about how speed matters, i.e. have urgency.

Asking the right questions to define government’s role in cybersecurity


There is no one-size-fits-all approach for governments to manage cybersecurity. But asking some key questions can help leaders get started. Public Sector Insights

How governments in emerging economies can help boost and sustain growth


McKinsey researchers find a new generation of outperforming nations, from the South China Sea to the Horn of Africa, which are leaving poverty behind, writes Jeongmin Seong in The Mandarin. MGI in the News

Improving the customer experience to achieve government-agency goals


Government agencies at every level can gain by putting the needs and wants of citizens first. The benefits of a customer-centric strategy aren’t limited to private-sector businesses. Our Insights

Transforming a 150-year-old government agency: A CEO story


HM Land Registry’s Graham Farrant describes leading the cultural and operational transformation of an organization of 5,200 people. Public Sector Insights

Stopping Data Breaches Will Require Help from Governments

Harvard Business

In part, that approach would require the federal government to take a more active role in cyber defense. The government should do more to give the private sector the benefit of these advantages. Martin Child/Getty Images.

How the UAE government modernized citizen services


The United Arab Emirates has worked to improve satisfaction with public services by pursuing digitization. Our Insights

Build a case, build a following: Laying the groundwork to transform customer experience in government


Transforming government agencies to serve people better relies on making a compelling business case and inspiring supporters willing to champion the change. Here’s how. Public Sector Insights

Doing Business Where Governance Is Weak


Here are eight principles for succeeding when governance is weak--and for avoiding ethical and legal quagmires