Want Both Efficiency and Effectiveness? Lower WIP and Right-Size Work
Johanna Rothman
OCTOBER 31, 2023
Several of my trusted advisor clients have asked this question, “Why do I need to choose between effectiveness and efficiency? Then move to efficiency, by asking the managers and the teams to lower their WIP and right-size their work. That's neither effective nor efficient. Not efficient. That's not efficient. (Or
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