2023

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8 Essential Qualities of Successful Leaders

Harvard Business

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business School professor Linda Hill, one of the world’s top experts on leadership.

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You Need More Than Data to Understand Your Customers

Harvard Business

Today we have more data than ever before, yet marketers still struggle to understand their customers. That’s because today’s marketers have mistaken information for intimacy. The author, who ran strategy for Wieden+Kennedy, describes an ethnographic research campaign his team conducted on behalf of McDonald’s. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom.

Data 111
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How to Get the Honest Input You Need from Your Employees

Harvard Business

Leaders often struggle to get complete, unfiltered information from the people around them. This wealth of unspoken information represents a great untapped resource for today’s leaders, and yet most remain at a loss for how to reliably access it. Common tactics for overcoming this problem, such as taking another’s perspective or reading their body language, simply aren’t sufficient.

How To 101
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Our Favorite Management Tips of 2023

Harvard Business

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we list 10 of our favorites from 2023 — covering topics like how to get your mojo back if you’re feeling disengaged at work, questions to ask your boss in your next check-in, talking to your team about using AI, giving hard feedback, speaking with confidence when you’re put on the spot — and more.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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The Rise of the Meta City

Harvard Business

New York and Miami, Dubai and Cairo, the Bay Area and Austin. Pandemic-era migrations have created strong new connections between cities — and companies need to update their location strategy to keep up.

Strategy 101

More Trending

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5 Tactics to Combat a Culture of False Urgency at Work

Harvard Business

The headwinds of false urgency can be intense. But they also foster a reactive culture. If everything is urgent, there’s little opportunity for creative and deep work, which tends to flourish only when there’s time and space. In this article, the author offers tips that will help you focus on what’s truly urgent in your organization and enable your team to deliver strong results and sustain high performance over time.

Culture 101
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How to Tell an Employee They’re Not Ready for a Promotion

Harvard Business

Discussing a promotion with an employee when you’re not ready to give them one is a delicate balancing act, but it’s also a golden opportunity. It’s a chance to turn a potentially negative situation into a constructive, forward-looking dialogue. By approaching the conversation with empathy, support, and a focus on the future, you set the stage for a collaborative relationship with your employee.

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Charting the Emerging Geography of AI

Harvard Business

As the AI power centers emerge and shift around the world, they will shape which AI applications are prioritized, which societies and sectors of the economy get the most benefits, what data are used to train algorithms, and which biases get included and which get neutralized — and how we balance accelerating AI innovation against building in safeguards.

Training 100
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Help Your Employees Develop the Skills They Really Need

Harvard Business

The future of work will not be determined by technology, but by creating the right mix of education, exposure, and experience needed to develop skills and put them to work, creating a vastly more productive workplace and economy. In this article, the authors recommend a “70/20/10” learning model, in which only 10% of learning comes from formal instruction (education), 20% from social learning or mentorship (exposure), and 70% from hands-on, experiential practice with feedback (experience).

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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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How Leaders Can Create a Purpose-Driven Culture

Harvard Business

Companies are increasingly emphasizing a corporate purpose beyond mere profitability. The success of this integration largely hinges on organizational culture. Leaders, spanning all tiers, need to genuinely exemplify and articulate the company’s values, as demonstrated by companies like Netflix and LUSH. It’s vital for employees to perceive their daily roles as contributing to this larger purpose, with firms like Atlassian and Cisco offering noteworthy models.

Culture 101
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Project Managers, Unlock the Power of Timeboxing

Harvard Business

Modern work is inherently project-based and collaborative. We are all project managers to some extent. From film directors and restaurant owners to lawyers and accountants, many professions involve managing projects. For everyone, not just project managers, mastering timeboxing can be a gateway to bridging the gap between intention and execution. You’re probably already timeboxing, at least a little.

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5 Ways to Develop Talent for an Unpredictable Future

Harvard Business

We may not know what tomorrow’s jobs will look like, but we can safely assume that when people are more curious, emotionally intelligent, resilient, driven, and intelligent, they will generally be better equipped to learn what is needed to perform those jobs, and provide whatever human value technology cannot replace. Rather than betting on specialists or forcing people into specific niches, organizations need to focus on expanding people’s talents.

Talent 101
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Leading Change May Need to Begin with Changing Yourself

Harvard Business

Behavior change is hard, but it’s a skill leaders who want to succeed amid near-constant organizational change need to develop. By increasing their self-awareness, committing to change, overcoming limiting thoughts, and deliberately practicing new behaviors, leaders raise the likelihood that the change initiatives they’re tasked to lead will be successful.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Evaluate a Job Candidate’s Critical Thinking Skills in an Interview

Harvard Business

The oldest and still the most powerful tactic for fostering critical thinking is the Socratic method, developed over 2,400 years ago by Socrates, one of the founders of Western philosophy. The Socratic method uses thought-provoking question-and-answer probing to promote learning. It focuses on generating more questions than answers, where the answers are not a stopping point but the beginning of further analysis.

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10 Ways to Prove You’re a Strategic Thinker

Harvard Business

To get ahead in the business world, it’s not enough to think stategically. You also have to effectively communicate those ideas. There are several ways to do this, including elevating the conversation to focus on the big picture and broader context, being forward-looking in your comments, anticipating the effects of potential decisions, connecting disparate concepts, simplifying complex issues, using metaphors and analogies, stimultating dialogue with questions, showing you are informed, activel

Strategy& 101
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5 Types of Manipulators at Work

Harvard Business

Lots of variables influence our day-to-day decision making — though perhaps none more potently than the attitudes and preferences of other people. The human instinct to seek belonging with others helps us collaborate and build systems and societies. But it also gives ill-intentioned people an opening to mislead, lull, and even coerce us into serving their interests instead of our own.

Exercises 101
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How to Create Your Own “Year in Review”

Harvard Business

While the reality of work can feel especially overwhelming at the end of the year, reflection is the key to doing things differently in the year to come. Taking the time to pause and review your year increases your self-awareness and provides insights to improve. The authors present three steps to conduct your own learning “year in review.

How To 100
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Savings Consultants Are Needed in Today's Market More Than Ever

Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.

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When Analytics Should Drive Sales Decisions — and When They Shouldn’t

Harvard Business

As AI proliferates, companies are using it to offer data-driven recommendations on a wide range of activities, from whom to hire to what product a salesperson should recommend to customers. How much to rely on these data-driven recommendations should hinge on two questions: How high are the decision stakes? And how reliable is the data-driven insight?

Sales 100
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How to Self-Promote — Without Sounding Self-Centered

Harvard Business

Promoting your own accomplishments can feel uncomfortable, and poses a dilemma: It can make you appear more confident and capable, but can also make you seem less warm, less friendly, and more selfish. On the other hand, self-deprecation or deflecting credit, may make you seem approachable but it diminishes your competency. New research, based on a series of 11 studies, suggests that dual promotion — in which you compliment a colleague or peer while talking about your own accomplishments — can b

How To 100
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Research: Setbacks Can Actually Boost Your Career

Harvard Business

If you’ve hit a big pothole on the road to success, take heart. Research shows that setbacks can galvanize your career in unexpected ways that make you more successful. Three practices are key to turning them to your advantage: exploring whether your goals still fit your aspirations, opening yourself to unorthodox opportunities, and adopting a growth mindset.

Research 100
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Our Favorite Management Tips About Showing Gratitude at Work

Harvard Business

Celebrating your team members, especially around important holidays, can be a powerful, generous, and motivating gesture. This article includes a curated selection of HBR’s Management Tips on how to show gratitude and appreciation at work.

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TOOLS and METHODOLOGIES for developing DECISION SUPPORT PACKAGES

This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.

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To Scale GenAI, Companies Need to Focus on 3 Factors

Harvard Business

The risk with generative AI is not that leaders fail to try it, but that trying is as far as they get. Despite the progress made by vendors, using AI-enhanced productivity tools alone will not give you a competitive edge — just as provisioning smartphones, email, or web access to your team is nothing more strategic than providing electricity or running water.

Company 100
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What the Next Generation of Project Management Will Look Like

Harvard Business

Traditional project management skills, such as project governance or project management methodology, aren’t sufficient to meet changing organizational needs. Gartner recently surveyed 373 project management leaders to identify the “next generation” skills — from organizational awareness to financial acumen — that have a disproportionate impact on performance.

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It’s Time to End the Battle Between Waterfall and Agile

Harvard Business

Too many project leaders think rigidly about Waterfall and Agile project management methodologies and believe that they need to choose between the two. But many projects — especially those with diverse stakeholder needs and complex structures — benefit from a hybrid approach that combines aspects of Waterfall and Agile. The rise of hybrid methods isn’t tied to a particular time or event; instead, they have evolved organically as a response to the needs of modern, complex projects.

Agile 101
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How Generative AI Will Transform Knowledge Work

Harvard Business

Generative AI can be a boon for knowledge work, but only if you use it in the right way. New generative AI-enabled tools are rapidly emerging to assist and transform knowledge work in industries ranging from education and finance to law and medicine. Companies are starting to introduce generative AI-powered innovations into their processes, and to promulgate policies on how to use the tools safely.

Tools 100
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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!