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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

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Back office vs. front office: how to boost efficiency and productivity between both offices

1 to 1

That’s why it’s critical to keep both front and back office operations running smoothly and effectively. Yet, in many businesses, there is often some overlap and confusion over what defines the roles of a front office and back office, making it difficult to prioritize an area for greater efficiency and productivity. Learn more.

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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

I did this while attending UChicago and picking up extra cash cleaning industrial carpets, being a production artist for GES Exposition Services during the summer, or working a Blockbuster. I also handled recruitment, payroll, inventory management, and other store operations. What a funny place to find wisdom — a hotel lobby shop!

Hotels 52
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More Universities Need to Teach Sales

Harvard Business

For decades, Sales and Academia remained worlds apart and the business world did fine. But Sales is changing, Academia is out of touch, and this is bad for business and the academy. Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent.

Sales 28
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Should Consultants Offer Guarantees? The Answer May Surprise You…

Consulting Success

Conversion Fanatics found that adding a guarantee increased sales 26%. Neil Patel also found that offering a guarantee increased his sales by 21%. Now if you’re following this discussion closely, you’ll notice these examples are for products, not services. Guarantee Benefits for Consultants.

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Sustainable Aviation: Emerging Trends and Opportunities

Tom Spencer

While electric vehicles are already replacing conventional automobiles, no electric aircraft is ready for large scale commercial production that can usher in a sustainable revolution in aerospace. And by 2030, it aims to have SAF account for at least 10% of its global aviation fuel sales. A critical decision point is coming.

Trends 88
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Salespeople Need a Strategy for Selling to CEOs

Harvard Business

During their evaluations, they’ll typically ask themselves two questions: Is your product or service better than alternatives, and, equally important, can their people work with you and your organization? Because of this, it will take more than great analysis, a superior product, or a performance improvement to clinch a deal.