Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business

It’s possible to fake emotional intelligence. Similar to knockoffs of luxury watches or handbags, there are emotions and actions that look like the real thing but really aren’t. With the best of intentions, I’ve seen smart leaders charge into sensitive interactions armed with what they believed was a combination of deep empathy, attuned listening, and self-awareness but was, in fact, a way to serve their own emotional needs. Emotional Intelligence.

Without Emotional Intelligence, Mindfulness Doesn’t Work

Harvard Business

These, it turns out, are what one of us (Dan) has described as core emotional intelligence competencies. This connection with emotional intelligence was underscored in the interviews Matt conducted with the study participants themselves. Those behaviors tracked with those Dan describes in the Emotional and Social Competency Inventory (ESCI), an established rubric for gauging emotional intelligence. Photo by Joshua Jackson.

Emotional Intelligence: Tuning into your ‘Inner Tapes’

Tandem Consulting

We know about IQ (Intelligence Quotient) and we know about EQ (Emotional Intelligence). Bottom Line : our understanding of intelligence has broadened considerably. Tuning into yourself is a key life skill.

The Downsides of Being Very Emotionally Intelligent

Harvard Business

She pays a great deal of attention to others’ emotions and is kind and considerate. The main reason for this is Gemma’s high emotional intelligence (EQ), which explains all of the qualities described above. For example, EQ is positively correlated with leadership , job performance , job satisfaction , happiness , and well-being (both physical and emotional). Emotional intelligence Digital ArticleGemma is extremely caring and sensitive.

Why Artificial Intelligence Needs Some Emotional Intelligence

Strategy+Business

Robots are becoming chefs, and software is our new chauffeur, but their capacity for empathy leaves something to be desired

How the Most Emotionally Intelligent CEOs Handle Their Power

Harvard Business

In essence, two key emotional intelligence competencies, self-awareness and empathy, had disappeared from his tool kit. While they seem to have learned emotional intelligence along the way, it’s often fairly superficial. When it comes to self-management, a lot of leaders learn to manage the outward expression of emotion but don’t have a clue about how to deal with deep-seated emotions such as insecurity or how they feel about power and authority.

Why Young Bankers, Lawyers, and Consultants Need Emotional Intelligence

Harvard Business

Over my 40-year banking career, I’ve learned that the critical distinguishing factor for advancing in the professional services is emotional intelligence (EQ). Emotional intelligence is the ability to monitor your own and other people’s emotions, to distinguish between different emotions and label them appropriately, and to use this information to guide your thinking and behavior. ” Emotional intelligence matters even more today.

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Harvard Business

Her manager feels lucky to have such an easy direct report to work with and often compliments Esther on her high levels of emotional intelligence, or EI. So much for emotional intelligence , she’s starting to think. The trap that has ensnared Esther and her manager is a common one: They are defining emotional intelligence much too narrowly. Emotional intelligence Psychology Difficult conversations Influence Digital Article

How to build your emotional intelligence and look out for those around you

Tom Spencer

There are few responsibilities we have at work that won’t be handed over to computers and automatons in the decades to come, but one skill that will never be fully devolved to the robots is emotional intelligence.

An Introduction to the Value of High Levels of Emotional Intelligence

Gina Abudi

Emotional Intelligence is the ability to monitor one’s own emotions and the emotions of others, to discriminate between different emotions and use emotional information to guide thinking and behavior.” Individuals with high levels of emotional intelligence (EI) are better able to [.]. The post An Introduction to the Value of High Levels of Emotional Intelligence appeared first on Gina Abudi.

How to Become More Self-Aware

Harvard Business

Managing yourself Psychology Emotional intelligence AudioTasha Eurich, an organizational psychologist and executive coach, talks about why we all should be working on self-awareness. Few people are truly self-aware, she says, and those who are don’t get there through introspection. She explains how to develop self-awareness through the feedback of loving critics and how to mentor someone who isn’t self-aware. Eurich is the author of the book Insight.

Future of Work Skills – A List of The Top Ten

Cheryl Cran

Emotional intelligence is on the list of skills needed for 2020 and was not on the list for 2015. Everyone has to learn to be a ‘leader’ and to develop strong emotional intelligence.

What It Takes to Think Deeply About Complex Problems

Harvard Business

Embracing complexity is not just a cognitive challenge, but also an emotional one. In part, it’s about learning to manage negative emotions ­— anger and fear above all. When we’re triggered, as little as 60 seconds of breathing deeply can be a powerful way to maintain physiological and emotional equilibrium. Reacting from emotion tends to make us one-dimensional. ” Decision making Emotional intelligence Psychology Digital Article

How Living Abroad Helps You Develop a Clearer Sense of Self

Harvard Business

” International business Emotional intelligence Psychology Developing employees Digital ArticleFabien Butazzi/Unsplash. In today’s increasingly globalized world, more and more people are choosing to live, work and study abroad —and this trend appears to be a good thing: social science studies have shown that international experiences can enhance creativity , reduce intergroup bias , and promote career success.

How to Work for a Boss Who Lacks Self-Awareness

Harvard Business

Emotional Intelligence. Emotional Intelligence Has 12 Elements. Managing up Emotional intelligence Digital ArticleBruno Vincent/Staff/Getty Images. Just as people differ in height, musical talent, or sense of humor, there are also pretty consistent differences in people’s ability to understand how others see them.

The Most Common Type of Incompetent Leader

Harvard Business

Emotional Intelligence. Emotional Intelligence Has 12 Elements. Managing people Leadership development Emotional intelligence Digital ArticleJakub Domerecki/EyeEm/Getty Images. A young friend recently remarked that the worst boss he ever had would provide him with feedback that always consisted of “You’re doing a great job.”

The Power of Listening in Helping People Change

Harvard Business

In a recent paper , we consistently demonstrated that experiencing high quality (attentive, empathic, and non-judgmental) listening can positively shape speakers’ emotions and attitudes. Giving feedback Emotional intelligence Influence Psychology Digital ArticleHarry Haysom/Getty Images. Giving performance feedback is one of the most common ways managers help their subordinates learn and improve.

Why STEM Needs the Liberal Arts

Strategy+Business

Artificial intelligence could benefit from a lot more emotional intelligence

Find Your Happy Place at Work

Harvard Business

Managing yourself Emotional intelligence Psychology AudioAnnie McKee, a senior fellow at the University of Pennsylvania and the author of the book How to Be Happy at Work, tells the story of her journey to happiness—starting with her early job as a caregiver for an elderly couple. Even in later, higher-paying work, McKee saw that pursuing prestige and success for the wrong reasons ruined people’s personal and professional lives.

How to Develop Empathy for Someone Who Annoys You

Harvard Business

Next, “lean in to your emotional self-control and willpower,” McKee says. There are two types of empathy : cognitive empathy , the ability to understand another person’s perspective, and emotional empathy , the ability to feel what someone else feels. ” To muster emotional empathy for that colleague, “find something in them to care about,” McKee says. ” Emotional intelligence Collaboration Conflict Digital Article

Research: When Being a Humble Leader Backfires

Harvard Business

Leading teams Emotional intelligence Creativity Digital ArticleHayon Thapaliya for HBR. There is a paradox when it comes to what we expect in leaders. On the one hand, we believe that effective leaders display humility — they bring out the best in others, are open to admitting their shortcomings and mistakes, and give appreciation and credit to their followers. Recent public scandals demonstrate what lack of humility can do in a public setting.

What Self-Awareness Really Is (and How to Cultivate It)

Harvard Business

In fact, this pattern existed for 19 out of the 20 competencies the researchers measured, including emotional self-awareness, accurate self-assessment, empathy, trustworthiness, and leadership performance. ” We ask this when trying to understand our emotions ( Why do I like employee A so much more than employee B? ), or our behavior ( Why did I fly off the handle with that employee? ), or our attitudes ( Why am I so against this deal? ). Archi Trujillo/Getty Images.

Assessment: Are You a Compassionate Leader?

Harvard Business

Leadership Managing yourself Influence Emotional intelligence Digital Articleanbileru adaleru/noun project. Compassion has become increasingly recognized as a foundational aspect of leadership. One study from 2012 found that compassionate leaders appear stronger and have more-engaged followers.

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Controlling Your Emotions During a Negotiation

Harvard Business

Moshe Cohen, a senior lecturer at Boston University’s Questrom School of Business, says you can’t take the emotion out of a negotiation. After all, negotiations revolve around conflict, risk, and reward—which are inherently emotional. Cohen explains how to understand your triggers and use your emotions and those of your counterparts to your advantage. Negotiations Emotional intelligence Psychology Audio

When Your Boss Has an Angry Outburst, What Do They Do Next?

Harvard Business

The leaders were asked to assess their own abusive behavior and emotional experience toward their staff, while the staff were asked to report on their leaders’ constructive behaviors that day. Conflict Difficult conversations Emotional intelligence Psychology Digital Articlehbr staff/umanoide/unsplash/energepic.com/pexels.

Handle Your Stress Better by Knowing What Causes It

Harvard Business

No matter how brave, hardworking, and intelligent you may be, there comes a time when stress becomes overwhelming and you get triggered. When you are triggered, the emotional part of your brain takes over. When this happens, you have been emotionally hijacked, and it is difficult to see things as they really are. How does stress affect you psychologically or emotionally (e.g., The stronger your emotions, the more likely they are to dictate your behavior.

The Mental Benefits of Vacationing Somewhere New

Harvard Business

The result is personal growth — greater emotional agility, empathy, and creativity. The first benefit is enhanced emotional agility , or the ability to not react immediately to emotions, but to observe those that arise, carefully collect information to understand the possible causes, then intentionally decide how to manage them. Managing yourself Creativity Emotional intelligence Psychology Digital Articlejoshua sortino/Unsplash.

How to Deal with a Passive-Aggressive Boss

Harvard Business

Here are three strategies to attend to your own emotional and psychological health even when you have a boss who may not be attending to theirs. Managing up Emotional intelligence Digital ArticleCindy Loughridge/Getty Images. Bad bosses aren’t just a workplace nuisance.

The Right Way to Respond to Negative Feedback

Harvard Business

Encouragingly, all three ended up making dramatic improvements once their initial emotions faded.). Where so many of us pressure ourselves to push past our emotions and respond right away, these highly self-aware people gave themselves days or even weeks to bounce back from difficult feedback before deciding what to do next. Receiving feedback Difficult conversations Emotional intelligence Decision making Digital ArticleAdrienne Bresnahan/Getty Images.

Why Some People Get Burned Out and Others Don’t

Harvard Business

And while we know that stress often leads to burnout, it’s possible to handle the onslaught of long hours, high pressure, and work crises in a way that safeguards you from the emotional exhaustion, cynicism, and a lack of confidence in one’s abilities that characterizes burnout. The key is tapping into your emotional intelligence. In our interviews with these CMOs, we found a common theme to what kept their stress under control: emotional intelligence.

How Are You Perceived at Work? Here’s an Exercise to Find Out

Harvard Business

”) And particular emotions can be confusing to interpret. Receiving feedback Difficult conversations Emotional intelligence Digital ArticleTom Kolossa/EyeEm/Getty Images. It’s not easy to understand how other people perceive us. We are often uncertain, confused, or even completely unaware of what we project. And this lack of self-awareness can be career-limiting.

Self-management: How well do you do it?

Gina Abudi

Self-management is a component of emotional intelligence. Self-management is focused on your ability to use your awareness of your emotions to stay flexible and ensure your behavior [.]. Professional Development emotional intelligence leadership skills managing emotions self-managementIt is easy to believe that all leaders practice self-management, but that is not always the case! It is about the actions you take, or do not take.

Being a Good Boss in Dark Times

Harvard Business

Mass shootings, suicide bombers, assassinations — the emotions such events bring up are strong, even if our personal connection to the events themselves is not. Bring your emotions to work. Some people believe that emotions should be left at home.

Prevent Burnout by Making Compassion a Habit

Harvard Business

” They’re burned out — emotionally exhausted and cynical, as a result of chronic and acute work stress. The answer lies in part with empathy, an emotional intelligence competency packed with potent stress-taming powers. Self-compassion involves: (1) seeking to truly understand yourself and what you are experiencing emotionally, physically, and intellectually at work; (2) caring for yourself, as opposed to shutting down; and (3) acting to help yourself.

Assessment: Is Your Power Corrupting You?

Harvard Business

” Leadership Psychology Emotional intelligence Digital ArticlePeople usually gain power through traits and actions that advance the interests of others, such as empathy, collaboration, openness, fairness, and sharing. When they start to feel powerful or to enjoy a position of privilege, however, those qualities begin to fade. The powerful are more likely than other people to engage in rude, selfish, and unethical behavior.

What You Can Do to Improve Ethics at Your Company

Harvard Business

Emotional intelligence can help you here. You also need emotional self-control: it takes courage to step away from the crowd and do the right thing. To overcome this, you need another core emotional intelligence competency, empathy , which allows you to learn how to read others and truly understand what matters to them and what they care about. Ethics Emotional intelligence Digital ArticleEnron. Wells Fargo. Volkswagen.

No One is Perfect! – Part I

Gina Abudi

Leadership 360 assessments Coaching diversity emotional intelligence working relationshipsA Mini Case Study: One leader’s story of how accepting he is not perfect led to stronger working relationships. <This <This story is about one of ACG’s coaching clients, the name of the leader as well as other that may identify the leader or the organization has been changed.> > Jack, a senior vice president of a [.]. The post No One is Perfect!

Mindfulness Works but Only If You Work at It

Harvard Business

Leadership Emotional intelligence Stress Digital ArticleThe latest trend in leadership development is mindfulness training. There is a burgeoning array of apps, self-help books, and corporate interventions designed to help leaders become more mindful and thus more resilient, focused, and aware — qualities that many executives believe can make them more effective in their roles.

What Not to Say to a Stressed-Out Colleague

Harvard Business

Stress affects us mentally, physically, psychologically, and emotionally. ” Stress Emotional intelligence Collaboration Digital Article

The Secret to Negotiating Is Reading People’s Faces

Harvard Business

Although most of us like to think of ourselves as rational decision makers, ample research shows that emotions play an outsized role in negotiations. Or they’re able to convincingly fake an emotion if they think it will help them advance their own interests.