Bigger Isn’t Always Better
OCTOBER 23, 2021
Headline : Some Bartell customers say goodbye after changes by Rite Aid (Seattle Times, August 11, 2021). Background : Rite Aid bought 131-year-old Seattle institution Bartell Drugs earlier this year and according to this article it’s been a disaster. Here are the top reasons mentioned (and following those reasons are some comments from my friend Brian Quint who a few years ago sold his third-generation business, Aqua Quip, to Leslie’s, the nations largest pool supply company).