Think Customers

MAY 30, 2018

Only two years after going public, specialty tea retailer DAVIDsTEA announced at the end of 2017 that it was evaluating strategic alternatives, including a potential sale and store closures. At first glance, this is another example of a brick-and-mortar business struggling to stay afloat in a retail economy that is increasingly shifting toward e-commerce and digital experiences. In the U.S., more than 12,000 stores are expected to close in 2018, up from about 9,000 in 2017, according to commerc

Turnaround 63

Turnaround Retail Sales Examples 63

BCG

NOVEMBER 11, 2016

We refer to these as turnaround and restructuring efforts. At this point, the company starts burning through cash reserves and needs to launch a turnaround. . Turnaround and restructuring programs involve applying all three components: * Funding the Journey. A turnaround or restructuring program should include all three elements, but the relative importance of each changes at various points in the process. Article Friday, November 11, 2016.

Turnaround 83

Turnaround Operations Company Sales 83

McKinsey

JULY 18, 2018

Leaders don’t want their projects to be in a turnaround situation, but that often happens. Here are some tactics for resolving problems quickly. Insights on Capital Projects & Infrastructure

Turnaround 75

Turnaround 75

Strategy+Business

MARCH 12, 2017

The dramatic turnaround engineered by Grossman -- from $120 million in annual losses to consistent profits -- offers important lessons for any manager seeking to overcome chronic underperformance, and lessons are also to be found in the rapid growth in its physician network, a top 10 ranking from U.S.

Turnaround 47

Turnaround Healthcare Engineering Talent 47

Harvard Business

JULY 2, 2018

It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround. None of these conditions exists in extreme events such as natural disasters, terrorist attacks, major military battles — or large-scale business turnarounds. The agile approach injected a level of speed and accountability not found in many business turnarounds. In a turnaround, teams may work unsustainable hours for several months at a time.

Turnaround 47

Turnaround Agile Methodologies Energy 47

McKinsey

AUGUST 29, 2017

Latecomers can succeed at digitization if they take these five steps. Our Insights

Turnaround 87

Turnaround Company 87

Harvard Business

OCTOBER 5, 2017

In the early years of the turnaround initiative, hundreds of the top 350 senior leaders who could not, or would not, demonstrate their willingness to adapt their approach were let go or transitioned to other roles.

Turnaround 35

Turnaround Culture Research Meeting 35

Tom Spencer

SEPTEMBER 3, 2016

Consultants and consulting firms can go some way towards reducing the effect of economic downturns by offering a range of services including some which are counter cyclical, that is, services which are more in demand during downturns such as restructuring and turnaround support services. Management Consulting consulting restructuring turnaround services(Source: Flickr ).

Cash Flow 60

Cash Flow Industry Turnaround Government 60

McKinsey

JULY 27, 2017

A quick-service restaurant chain with thousands of outlets around the world is using data to drive a successful turnaround, increase customer satisfaction, and grow revenues. Our Insights

Case Study 87

Case Study Case Studies Turnaround Study 87

McKinsey

OCTOBER 20, 2017

Italian oil and gas company Eni has transformed under a leader determined to reduce costs without cutting jobs—instead including employees in the turnaround mission. Our Insights

Turnaround 75

Turnaround Company 75

McKinsey

JUNE 26, 2020

Hubert Joly shares lessons from leading the turnaround of the retail and technology giant and how it prepared him and the company for the current crisis. Strategy & Corporate Finance Insights

Turnaround 50

Turnaround Retail Company Interviews 50

Strategic Planning and Management Insights

AUGUST 17, 2020

Brad was a part of several major project at Microsoft, including the complete turnaround of MSN.com, leading the marketing effort for Windows 2000, Windows 98 and Internet Explorer, as well as developing and executing the award winning marketing strategy for Windows 95.

Turnaround 52

Turnaround Marketing Development Interviews 52

Steve Shu Consulting

SEPTEMBER 1, 2016

Suppose you are trying to design a company whose strategy is to provide broadly accessible, lower-cost, optical glasses to customers within quick turnaround times of one hour. Turnaround times might be much longer. A common approach is to identify different options for organizational structure and then analyze tradeoffs (e.g., pros and cons or degree attractiveness by objective). That said, I wanted to share another perspective that has carried me a long way.

Turnaround 150

Turnaround Strategy Strategy Strategy& 150

BCG

JANUARY 19, 2017

The turnaround of the LEGO Group is one of the famous business stories of this century. He was a 35-year-old former academic and consultant who quickly gained a reputation as a turnaround artist. Prior to the turnaround, Knudstorp acknowledges, LEGO had taken this loyalty for granted by stretching the brand too thin. Video Thursday, January 19, 2017.

Turnaround 70

Turnaround Culture Groups Interviews 70

Strategy+Business

NOVEMBER 1, 2015

Some of this year's best business books are narratives that cover the divergent fortunes of three hot technology companies -- one that crashed to earth, one in the midst of a wrenching turnaround, and one that is soaring into the stratosphere

Turnaround 44

Turnaround Company 44

Tom Spencer

SEPTEMBER 14, 2014

When the business landscape changes, how can you turnaround a failing company? Assuming this leads to successful refinancing, what should the strategy be to turnaround and save this iconic company? When faced with a broad turnaround question, it is important to ask a variety of questions to determine the source of the problem. Marc Consentino in his book Case In Point suggests the following possible actions for a company turnaround.

Turnaround 94

Turnaround Comparison Company Engineering 94

Markovitz Consulting

JANUARY 14, 2019

The former president of Wiremold, Art Byrne, explains in his book The Lean Turnaround that he eliminated volume discounts and incentives for sales to book the largest possible orders. With more level demand, the warranty department was able to keep its turnaround time to under a week, even during the peak summer season. “Disruption” has become another business buzzword that obviates the need for prudent, careful thought and consideration.

Turnaround 122

Turnaround Sales Productivity Operations 122

Management Consulted

DECEMBER 6, 2015

This Firm Profile started as an email from Sean, asking if we could write on Alvarez & Marsal, “The Turnaround Guys”. Combining their industry experience, the pair were forerunners in what became a specialty area in professional services: turnaround management, corporate restructuring and operational performance improvement for companies and stakeholders. The firm’s first turnaround client was the household brand, Timex Corporation. Turnaround and Restructuring.

Interviews 100

Interviews Culture Turnaround Resumes 100

Management Consulted

JANUARY 25, 2016

AlixPartners is an international business advisory firm based in Southfield, MI known for its work in corporate turnarounds, bankruptcy assignments and restructuring. Generally regarded as turnaround market leaders, AlixPartners is doing a killer job at taking up more room in the consulting space by strategically hiring a plethora of gurus. Among these are turnaround teams, the role of Chief Restructuring Officer (CRO) and incentive-based success fees.

Interviews 109

Interviews Culture Turnaround Chemicals 109

Tom Spencer

JULY 13, 2019

Some of the most notable specialisations include healthcare, IT or tech, and turnaround consulting. Although IT consulting firms can be big shops such as Gartner and Infosys, healthcare and turnaround consulting firms tend to be more boutique in nature. Turnaround firms, like FTI Consulting , will typically value quantitative skills as the work typically requires rigorous financial analysis.

Turnaround 60

Turnaround Healthcare Consulting Deloitte 60

Jacq Hackett Consulting

OCTOBER 24, 2017

It’s quick – the turnaround time on jobs is impressive. Being a solo consultant doesn’t mean you have to do everything yourself. In fact, you shouldn’t. Of course, you need to take responsibility for all the core consulting tasks – those tasks that require your high-level expertise, your thinking, your credibility. But for a host of other things, get help.

Turnaround 131

Turnaround Consulting Healthcare Small Business 131

Successful Independent Consulting

JANUARY 20, 2017

Transformation and turnaround leader specialized in building teams, measurement systems, and driving results at distressed and growth companies alike, with a focus on the middle market. Translation: turnaround expert. Many people who embark on the independent professional path think they should define their services broadly so they will look like a good fit for many projects. The exact opposite is true.

Turnaround 150

Turnaround Exercises Consulting Technology Implementation 150

The More Clients Blog

FEBRUARY 9, 2020

The final question is, “What is the turnaround to that thought and is it just as true or even truer?” The turnaround thought would be, ‘They just might be interested in meeting with me.’ You asked if it was true, what the consequences were of thinking it, what might happen if you couldn’t think it anymore, and if the turnaround thought was just as true or truer.

Turnaround 48

Turnaround Meeting How To Course 48

Jacq Hackett Consulting

OCTOBER 24, 2017

It’s quick – the turnaround time on jobs is impressive. Being a solo consultant doesn’t mean you have to do everything yourself. In fact, you shouldn’t. Of course, you need to take responsibility for all the core consulting tasks – those tasks that require your high-level expertise, your thinking, your credibility. But for a host of other things, get help.

Turnaround 120

Turnaround Video Consulting Healthcare 120

Think Customers

JANUARY 26, 2016

But buoyed by a strong fourth quarter that beat analysts' expectations, McDonald's recent customer-focused turnaround appears to be putting some luster back in the golden arches. As one of the world's most iconic brands, McDonald's has fallen on some hard times in recent years. The world's largest restaurant company has suffered disappointing sales growth and declining margins.

Turnaround 48

Turnaround Trends Sales Company 48

Martinka Consulting

JANUARY 16, 2020

I (buyer) can fix this business (turnarounds make headlines for a reason, they’re rare). There was a recent news story about a Seattle area law enforcement officer suing for about $11 million because of a health condition caused by vaping (a CBD product and something else to relieve his stress and pain). Am I missing something? He heated a chemical concoction, inhaled it, and figured all was good? He couldn’t imagine burning chemicals could cause bodily damage.

Chemicals 40

Chemicals Cash Flow Turnaround Productivity 40

LSA Global

JANUARY 1, 2018

This book tells the story of a successful sales executive who, after leading an analytics-driven turnaround (in Data Driven, this book’s predecessor), faces a new turnaround challenge as chief human resources officer. Jenny Dearborn Data Driven: How Performance Analytics Delivers Extraordinary Sales Results.

Turnaround 32

Turnaround Data Metrics Sales 32

Markovitz Consulting

NOVEMBER 26, 2018

John Shook describes how within the constellation of GM plants, the Fremont plant went from worst to first in quality in one year, with a 180-degree turnaround in culture, all while keeping the same workers. (In The overhead light in aisle two has been burned out for three months. It’s hard for the workers in that row to see the small parts they handle and repair.

Turnaround 116

Turnaround Culture Organizational Development Tools 116

BCG

SEPTEMBER 21, 2016

OTP is also affected by decisions made in multiple areas, including fleet size and composition, flight crew composition, and flight turnaround times. Article Wednesday, September 21, 2016. Sometimes it pays to sweat the small stuff. Take on-time performance (OTP). In the airline business, one late aircraft early in the morning can lead to more than 70 delayed planes later in the day.

Airlines 72

Airlines Turnaround Operations Culture 72

Martinka Consulting

AUGUST 11, 2014

I like to say (especially to business buyers with stars in their eyes) that, “turnarounds make headlines because they are rare.” These five things present in a company make that company as rare as a successful turnaround and cause headlines to be written about them in business journals and magazines. To continue from the last two posts, here are my comments on situation number three. Losing money. Recent upward trend or reduction of expenses. Is it a spike or a trend?

Turnaround 40

Turnaround Trends Journal Operations 40

Kates Kesler

OCTOBER 9, 2012

Recently, The Wall Street Journal reported on how Procter & Gamble’s CEO is under scrutiny by investors and the board for a stalling turnaround effort. P&G’s Stumbles Put CEO On Hot Seat for Turnaround. Most painfully, but all too common, this is occurring in the middle of a very difficult turnaround. For me, one of the most thought-provoking parts of this story was reported nearly at its end.

Turnaround 50

Turnaround Journal Talent Report 50

Prudent Pedal

JANUARY 28, 2020

Ask questions about production efficiency, turnaround times, collateral organization/dissemination, and costs. If you’re a managing partner, practice leader, sales leader, or chief administrative officer in a professional services firm, you probably have responsibility for “managing” marketing. If this is you, you may be feeling a little uneasy as we approach that dreaded time of the year for most managers—annual reviews.

Marketing 40

Marketing Turnaround Productivity Meeting 40

Markovitz Consulting

JULY 11, 2017

He describes his “shock and awe” approach (my terminology) in his excellent book The Lean Turnaround , where he takes the company through several week-long kaizen events. I’ve been struggling to resolve two conflicting facts: Science has shown that incremental change is both easier for people and more sustainable than dramatic change. Art Byrne has had undeniable business success by starting with dramatic change.

Turnaround 100

Turnaround Fashion Exercises Enterprise 100

Tom Spencer

JULY 2, 2015

Turnarounds. Assuming RadioShack averts bankruptcy and achieves a successful refinancing, what should the strategy be to turnaround and save this iconic company? (Source: Flickr ). Below we provide a selection of sample consulting case questions. The questions are broken down into seven (7) question types to make them easier to digest. Declining Profitability. Our client is eBay. Its share price fell from $310 to $200 per share on reports of declining profits.

Consulting 71

Consulting Turnaround Wireless Retail 71

Tom Spencer

JUNE 23, 2018

This may include discrete projects completed at arms length, such as due diligence on a transaction, or turnaround projects where consultants are embedded within an organisation. Student consultants certainly mean well: for their CVs if not the organisations they consult to. But whether student consulting organisations deliver for clients or the students who take part is questionable.

Consulting 78

Consulting Turnaround Analysis Recruiting 78

Rod Burkert

NOVEMBER 12, 2019

They gushed about the quality of the work, the quick turnaround, and of course, the extraordinary pricing. In case you missed last week: Thinking of hosting your own webinars? Here are 7 things you must consider. If you have a group you want to educate and market to or a product or service you want to promote and sell to, webinars are the best way to reach them. But there are some things you need to know to get started.

Intellectual Property 40

Intellectual Property Turnaround Trends Conference 40

Women in Consulting

MARCH 15, 2017

Whether your business continues to expand, has experienced a slowdown or turnaround, or is consistent with last year, we want to hear about your experiences. By: Jen Berkley Jackson. It’s back and we want to hear from you. Our 15 th Annual WIC Best Practices Survey is open March 14-April 17. A comprehensive analysis of the state of consulting businesses in the Bay Area. It’s hard to believe but this is the 15 th year WIC has run our best practices survey.

Survey 52

Survey Turnaround Consulting Meeting 52

Peter Stark

JUNE 9, 2020

Mulally proved that prediction wrong by leading one of the most successful corporate turnarounds in our lifetime. At the end of a tough day, have you ever thought that you might not be leadership material? The term leadership material falsely implies that either you have what it takes to be a leader, or you don’t. Throughout time, we’ve heard many explanations as to why some people have followers and others don’t.

Leadership 28

Leadership Turnaround Management Examples 28

Management Consulted

FEBRUARY 15, 2015

FTI expanded into investigation and research capabilities as well as turnaround, restructuring, bankruptcy and forensic accounting with the moves. Restructuring/Turnaround Services. Honored with Seven M&A Advisor Turnaround Awards. Honored by Finance Monthly as Turnaround & Restructuring Firm of the Year, Singapore. FTI CONSULTING INTERVIEWS & CULTURE.

Interviews 135

Interviews Culture Consulting Intellectual Property 135

MishTalk

SEPTEMBER 29, 2015

Bruce Rauner’s Turnaround Agenda, which addresses Illinois’ top economic reform needs. Rauner’s Turnaround Agenda would put Illinois on the path toward responsible budgets, improved jobs growth and decreasing government dependency. Congratulations (of sorts) once again go to Illinois, the only state in the Midwest where SNAP (food stamp) growth outpaced job creation during the recovery.

Turnaround 61

Turnaround Policies Government System 61