Hotels Operations Productivity Talent 
Harmonious Workplaces
OCTOBER 24, 2023
I did this while attending UChicago and picking up extra cash cleaning industrial carpets, being a production artist for GES Exposition Services during the summer, or working a Blockbuster. I also handled recruitment, payroll, inventory management, and other store operations. What a funny place to find wisdom — a hotel lobby shop!
Organizational Talent Consulting
JULY 24, 2023
The proven benefits of innovation include: increased competitive advantage improved operational productivity reduced costs and increased revenue improved commercial value enhanced problem-solving One modern innovation that is impressive to watch is SpaceX's reusable Falcon 9 (watch the video below). Organizational Talent Consulting.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Harvard Business
SEPTEMBER 3, 2014
In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. This ultimately required greater centralization and limiting local operator flexibility and discretion.
Harvard Business
SEPTEMBER 21, 2018
Innovation ranks fifth, after more-conventional concerns such as attracting and retaining top talent and the regulatory environment. This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note.
Harvard Business
APRIL 26, 2016
Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent. Buyers now have easy-click access to information about products, prices, and other buyers’ opinions and usage experiences. Each group has its own operating procedures.
Harvard Business
NOVEMBER 12, 2018
I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO. In many cases, the incapacity to successfully support the sales operations has been the downfall of a CMO. So, who is on your team?
Harvard Business
FEBRUARY 1, 2017
Westin, the hotel chain, awards its top innovators a five-day exotic trip each quarter. While most companies reward those who make a direct contribution to technology or product innovation, the best approach involves recognizing anyone who makes a significant contribution, regardless of the type of innovation.
Expert insights. Personalized for you.
52 
Let's personalize your content