The Benchmark That Builds Consulting Businesses

David A Fields

Consultants often look at benchmarks to gauge their recent performance. Those are internal benchmarks. [ Many readers know that I’m 6’1″ tall… if my posture is perfect, I think tall thoughts and I stand on two tins of homemade, coconut dream bars.

How benchmarking can improve cost competitiveness in steel

McKinsey

Many debate the relevance of benchmarking in the steel industry. But disciplined application has helped some producers identify improvements of up to 10 percent of the cost base. Our Insights

A Sisyphean Struggle: Insights from BCG’s Treasury Benchmarking Survey 2016

BCG

In the two years since The Boston Consulting Group conducted its last ­Treasury Benchmarking Survey, banks have remained locked in a Sisyphean struggle. See Time for Rebalancing: Insights from BCG’s Treasury Benchmarking Survey 2014 , BCG Focus, December 2014.).

Building efficient IT organizations: Insights from our benchmarks

McKinsey

A focus on five high-level capabilities may help IT organizations reduce costs, improve productivity, and successfully pursue digital innovation. Our Insights

A&E Industry Benchmarking Study for 2015

Deltek

PSMJ Staff & Management Compensation Benchmark Surveys

Deltek

Leaders in the A&E industry, Deltek and PSMJ Resources frequently collaborate to share the expertise of our combined 70+ years of expertise/experience

2014 A&E Financial Performance Benchmarks: Operating Profit Rate

Deltek

Conducted from January to April 2014, 355 US and Canadian firms participated in the 35th annual Deltek Clarity A&E Industry Study that examined 2013 financials. We poured over more than 250,000 data points about their 2013 financial condition and market outlook

Why consultants love best practices

Consultants Mind

A few pictures that help … Continue reading → Consultant Accenture Benchmarking Best Practices Boston Consulting Group Business Consulting Deloitte Harvard Business Review Management consulting Professionalism PWC Management consultants use the phrase “best practices” often. Perhaps too often. You will see that magical phrase mentioned numerous times in white papers and research on these websites: Boston Consulting Group, Deloitte, PWC and Accenture.

Latest NPS Benchmark Scores Reveal Customer Experience Shifts

1 to 1

Last week, I had a chance to speak with Satmetrix data scientist Brendan Rocks about the results from the company''s 2014 Net Promoter Industry Benchmarks reports. Business leaders use a variety of metrics to gauge the financial health and performance of a company. One of the most popular metrics used by marketers is Net Promoter Score (NPS), a simple loyalty measurement to gauge customer satisfaction and likelihood to recommend.

Trends in electric-vehicle design

McKinsey

What did we learn from a teardown and benchmarking of ten EV models? Our Insights

How the public sector fits in the productivity puzzle

McKinsey

A benchmarking study finds that governments could save $3.5 trillion a year by 2021 if they were to improve at the rate of their best peers. Our Insights

Hidden sources of better supply-chain performance

McKinsey

High-level benchmarks often obscure paths to operations improvements. New data and metrics that tap underlying performance dynamics offer better visibility. Our Insights

Sample size: What is your n?

Consultants Mind

Consultants are in the business of 80/20 rule, and smartly deducing insights from a sample of structured data (read: excel), qualitative interviews, observations, benchmarks and other KPI. Sample size. This is a phrase every consultant should know and (kinda) understand. We often look at samples to see what it can say about a larger population (statistics… Read More » The post Sample size: What is your n? appeared first on Consultant's Mind. Learning sample size statistics

Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. Article Tuesday, May 10, 2016.

What is FOMO?

Consultants Mind

It’s that hint of jealousy and benchmarking to see how you’re doing… Read More » The post What is FOMO? Fear of Missing Out (FOMO). Yes, we all have it sometimes. Social anxiety. It’s that nagging fear you that you might be better off – somewhere else, with someone else, doing something more fun. It’s that high-school sense of peer pressure to not be left out of the group.

Taking Greater Risks to Enjoy Greater Rewards with David Baker: Podcast #14

Consulting Success

David focuses on finances, benchmarking, performance, and positioning of firms, as well as PR, advertising, and more. Consulting success will be yours when you start taking greater risks and stop reinventing the wheel with every new client that comes along.

Capabilities, not costs, should inform banks’ IT-outsourcing strategies

McKinsey

A benchmarking study points to the need for an expansive view of IT-infrastructure management. Our Insights

My supply chain is better than yours—or is it?

McKinsey

More-detailed benchmarks show that supply chains can still yield significant value—building on the investments so many CPG companies have already made. Our Insights

What We Have is A Failure to Communicate!

Peter Stark

So, what can we learn from the managers in our Best of the Best Benchmark. If you ask most managers if they communicate the right amount of information to their boss, peers and direct reports, most managers will tell you confidently that they are good communicators.

Creating a culture of open communication

Peter Stark

But we find that the organizations in our Best of the Best Benchmark are consistently rated higher by their employees than those in our overall benchmark. Communication is hard.

36th Annual Deltek Clarity Report Highlights

Deltek

The Deltek Clarity A&E Industry Study gives leaders critical benchmarks to see how they measure up in the industry and where there are opportunities for improvement

Deltek Clarity A&E Industry Study: Key Income Statement Metrics You Need to Monitor

Deltek

Getting a better understanding of key benchmarking metrics for the AE industry can help your firm focus on what matters most. So, what are some of the key financial KPIs and how does your firm measure up

The Results are In: The 37th Annual Clarity Architecture and Engineering Industry Report

Deltek

Benchmark and set realistic goals for your firm The Deltek Clarity A&E report highlights the Key Performance Indicators (KPIs) A&E firms need to be tracking and details historical trends.

Understanding High Performing A&E Firms

Deltek

Basic analysis includes ‘benchmarking’ against other firms. Why not benchmark against “High Performing Firms” instead of just the A&E industry’s averages Financial analysis is an exercise all A&E CEOs & Principals must obviously conduct for Strategic Planning, not just for of monitoring operations.

TeBIT 2016 Executive Report: Drilling for Digital Gold

BCG

It’s just the type of question that TeBIT, a benchmarking study jointly developed by ETIS–The Community for Telecom Professionals and The Boston Consulting Group, was created to answer. They can also discuss their individual results with the TeBIT benchmarking team.

Report 102

Deltek Clarity A&E Industry Study: Key Income Statement Metrics You Need to Monitor

Deltek

Getting a better understanding of key benchmarking metrics for the AE industry can help your firm focus on what matters most. So, what are some of the key financial KPIs and how does your firm measure up

Deadline Extended for the Clarity A&E Industry Study

Deltek

In addition to essential financial benchmarks, you can also measure your project management, business development and operational performance. Want to learn more about the value of benchmarking?

Moving Beyond the “Milkman” Model in Medtech

BCG

Three years ago, BCG published the results of its landmark global benchmarking study that concluded that medical technology companies had been relying on an outdated commercial model, which we dubbed the “milkman” model.1 Focus Tuesday, February 28, 2017.

Three Areas for Action by Wealth Managers

BCG

For 14 years, BCG has conducted a proprietary benchmarking survey of wealth management providers from all over the world, running the spectrum from small boutiques to the world’s largest wealth managers—and covering multiple business models, from onshore to offshore and from banking to brokerage.

Deltek Clarity A&E Industry Study: Business Development Challenging, but Firms Optimistic

Deltek

Read on to learn more about this year's results and how you can use these benchmarks to improve your business Firms are optimistic about their outlook for the next few years, putting high expectations on business development and marketing teams to succeed.

Deltek Clarity A&E Industry Study: Business Development Challenging, but Firms Optimistic

Deltek

Read on to learn more about this year's results and how you can use these benchmarks to improve your business Firms are optimistic about their outlook for the next few years, putting high expectations on business development and marketing teams to succeed.

36th Annual Deltek Clarity Report Highlights

Deltek

The Deltek Clarity A&E Industry Study gives leaders critical benchmarks to see how they measure up in the industry and where there are opportunities for improvement

What Makes Family Businesses in Emerging Markets So Different?

BCG

Yet, for decades, most of the research on family businesses has focused on benchmarks from developed markets. We found that family businesses in emerging markets perform and evolve very differently than the benchmarks from developed markets predict. Article Thursday, September 08, 2016.

Attitude is Everything in Conflict

Peter Stark

It shouldn’t be a surprise that the Best of the Best leaders are higher on nearly every question in our benchmarks than an overall leader. Conflict is a natural part of life and can’t always be avoided. Sometimes conflict has positive outcomes, other times conflict has negative outcomes.

The Five Practices That Set Operational Risk Leaders Apart

BCG

To understand how banks are dealing with the increased strategic importance of operational risk, BCG benchmarked the performance of ten major banks globally. Article Tuesday, October 11, 2016.

Global Corporate Banking 2016: The Next-Generation Corporate Bank

BCG

In fact, BCG’s most recent Corporate Banking Performance Benchmarking survey—of 300 corporate banking divisions around the world serving the small, midmarket, and large business segments—found a dramatic split between the best and the rest. Report Monday, December 12, 2016.

Six Secrets to Getting More Done with the staff you have

Peter Stark

When we look at scores from organizations in our Best of the Best Benchmark though, this number jumps to 75%. One complaint we often hear from the leaders we work with is, “I don’t have enough staff.”

Banking on Digital Simplicity

BCG

Report Tuesday, May 10, 2016. Despite a tentative financial recovery, the retail-banking industry faces unrelenting, disruptive challenges. Banks that hope to prevail must urgently pursue digital simplicity.

Quote Your Consulting Billing Rate with Confidence

Successful Independent Consulting

Benchmark so you know your rate is reasonable. ID 46944176 © Dundja | Dreamstime. It takes practice to quote your consulting billing rate with confidence. The tactics in this article will help if you bill by the hour or by the day.

Asset Managers Get Real with Risk

BCG

At industry forums, they have given voice to, and found agreement on, a number of risk management principles and priorities—consensus that was also evident in the results of this year’s Global Asset Management Benchmarking Survey conducted by The Boston Consulting Group.