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(Value Stream) Map Your Way to a Better Post-Covid Future

Markovitz Consulting

But if you want to thrive in the post-COVID world, you’ve got to start working on operational improvements now. The salespeople still served as the voice of the customer, maintained the relationship with the accounts, set up the meetings, and managed the orders, but it was the designers who merchandised the line for the accounts.

Sales 147
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Meetings That Work for Both Managers and Makers

Harvard Business

When it comes to designing and leading meetings that produce results , when you meet matters just as much as how you meet. For them, having a meeting at 9 AM and another at 1 PM could destroy the productivity of the entire day. Whereas makers spend 9 hours each week in meetings, managers average twice that with 18 hours.

Meeting 48
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Top 3 Strategic Expectations for Leaders

LSA Global

Most companies take it for granted that their top leaders can operationally handle the day-to-day leadership pressures required to meet short-term targets, establish a high performance culture to engage and retain top talent, and simultaneously be masters of their area of expertise. To be successful, they need different leadership skills.

Fashion 36
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Combatting COVID-19 in Emerging Markets

Tom Spencer

Figure 1: Consumer confidence in meeting financial obligations (Source: Boston Consulting Group ). A survey carried out by McKinsey & Company in South Africa in April 2020 revealed that 52% of SMEs that had a pessimistic economic outlook were considering closing down parts of their business or reducing their operating capacity.

Marketing 103
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Band Parents?—?The Ideal Ad Hoc Team Model?

Harmonious Workplaces

We can learn how nonprofits harness the power of volunteers most effectively and use that information to motivate people at work in a similar fashion to achieve great things from even small contributions. Ultimately, the best volunteerism experience comes from a person-centered approach with a focus on job satisfaction (De Clerk et al.,

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Here’s how Retailers are Shifting from Surviving to Thriving in a New Normal

1 to 1

Businesses had to quickly adapt and find new ways to connect to their customers while maintaining operations. C&A Brasil, for example, the Brazilian arm of a European chain of fast-fashion clothing, saw purchases through its WhatsApp channel grow exponentially during the pandemic. And it’s not over.

Retail 26
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3 Ways to Drive Effortless Customer Experiences

1 to 1

Understanding where your customers are and how to reach them in a seamless fashion is the cornerstone of any modern customer experience. Here are three elements that can drive personalized effortless experience and pre-emptively meet customer needs: 1. Customers now expect you to meet them on their terms, on their own time.

Fashion 29