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Meetings That Work for Both Managers and Makers

Harvard Business

When it comes to designing and leading meetings that produce results , when you meet matters just as much as how you meet. Managers, on the other hand, are the leaders who integrate across disciplines and serve as the interface between customer needs and the organization’s strategy. Paul Garbett for HBR.

Meeting 31
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Top 3 Strategic Expectations for Leaders

LSA Global

Most companies take it for granted that their top leaders can operationally handle the day-to-day leadership pressures required to meet short-term targets, establish a high performance culture to engage and retain top talent, and simultaneously be masters of their area of expertise. To be successful, they need different leadership skills.

Fashion 36
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Here’s how Retailers are Shifting from Surviving to Thriving in a New Normal

1 to 1

Businesses had to quickly adapt and find new ways to connect to their customers while maintaining operations. asked Lee Petersen, EVP of thought leadership and marketing at WD Partners, a strategy and design firm. Retail has been altered in ways large and small since the COVID-19 pandemic began 16 months ago. And it’s not over.

Retail 26
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Recruiting Strategies for a Tight Talent Market

Harvard Business

These days, I advise Fortune 500 executives to treat talent as they would customers: Understand their behavior, and design recruiting strategies that meet them where they are. At least one company has worked Quora specifically into its recruitment strategy. Don’t keep relying on the same old social media platforms.

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3 Ways to Drive Effortless Customer Experiences

1 to 1

Understanding where your customers are and how to reach them in a seamless fashion is the cornerstone of any modern customer experience. Here are three elements that can drive personalized effortless experience and pre-emptively meet customer needs: 1. Customers now expect you to meet them on their terms, on their own time.

Fashion 29
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15 Best Business Podcasts for Independent Consultants

Tsavo Neal

We discuss what actually works in generating business, from writing books to organizing events to old-fashioned relationship building. The Strategy Skills Podcast by Michael Boricki The Strategy Skills Podcast is the channel where strategy partners teach you the tools and techniques to solve mankind’s greatest problems.

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Embracing Digital Change Requires a Clear Strategic Focus - SPONSOR CONTENT FROM DXC TECHNOLOGY

Harvard Business

Digital transformation requires a new approach to strategy. A key tenet of digital transformation is the understanding that digital strategy no longer plays a supporting role for business strategy. The digital world is far more transparent and ruthlessly revealing of weaknesses and flaws in strategy and execution.