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4 Autopsies of Big Change Management Failures

LSA Global

To perform and thrive, you have to be able to adapt to an ever changing environment. If you resist and defy change, your company is not long for this world. Here are a few examples from decades of change management consulting projects of now-defunct organizations that, in order to avoid disaster did not.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Data science is becoming a reality for change management, and although it may not have arrived yet, it is time for organizations to get ready. The companies best positioned to change in the next decade will be the ones that set themselves up well now, by collecting the right kind of data and investing in their analytics capacity.

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5 Ways to Help Employees Keep Up with Digital Transformation

Harvard Business

The team was structured to operate like a startup, with a particular focus on user research, feedback, and a commitment to lean operations. LVMH’s Fashion Group, part of the massive French luxury products group, is one team that’s embracing this approach.

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A Tool to Map Your Next Digital Initiative

Harvard Business

Consequently, it is useful to think about investments in digital as essentially investments in change. It includes changes in how an organization interacts with its customers, citizens, or patients; in operational processes; in business models; in supply chain relationships; and in how employees use information to generate insight.

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How One Hospital Improved Patient Handoffs for the Long Term

Harvard Business

We started working with the management and staff of the perioperative unit in 2014 to develop a more systematic, long-term approach for improving patient handoffs from the operating room (OR) to the post-anesthesia care unit (PACU). The Six Stages. The goal of this stage was to help care providers effectively enact the new protocol.

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What the Best Transformational Leaders Do

Harvard Business

Today AWS accounts for just 10% of Amazon’s $150 billion in revenue, but generates close to $1 billion in quarterly operating profit. Established as a separate division in 2006, AWS ultimately addressed a long-standing analyst complaint about Amazon — that its core was only barely profitable.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

From building cross-functional customer segment units to creating additional teams that cut across merchandizing, store operations, and segment owners, senior leadership at Best Buy saw to it that the entire organization embraced an outside-in approach. Q: How long does this process generally take? And what are the benchmarks of success?