article thumbnail

Impressions

Alan Weiss

The first and last person you meet in a good hotel is the doorman. Guests don’t generally meet management on arrival. It’s important that it be a positive experience. The same applies to a restaurant and the host, or the large company and the receptionist.

Hotels 52
article thumbnail

Transforming Governance Through Modern Technology

Tom Spencer

The traditional methods of governance, often characterized by bureaucratic hurdles, delayed decision-making, and limited stakeholder engagement, no longer meet the demands of the modern era. For example, project management platforms like Trello and Asana can allow teams to create virtual boards, assign tasks, and track progress in real-time.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Case Study: Should a Hotel Giant Eliminate Some Brands and Refocus?

Harvard Business

As the longtime CEO of Otto Hotels & Resorts, now the second-largest lodging company in the world, he’d packed for hundreds of work trips before, but suits were his go-to. Otto had just finished a $9 billion acquisition of Beekman Hotels, which meant it now had nearly 4,800 hotels and just over a million rooms in 100 countries.

Hotels 28
article thumbnail

Achieving Startup Success via Product-Market Fit

Tom Spencer

By understanding the jobs that customers need done, entrepreneurs can develop products that meet the needs of their target customers. For example, a shoe company might develop a new shoe that is both comfortable and stylish, meeting both functional and social needs. Markets are maintained and disrupted based on product-market fit.

article thumbnail

How To Create A Virtual Relationship That Will Delight Your Customer

Claris Consulting

I had never been to this part of the Inland Empire before and was delighted to book The Mission Inn Hotel and Spa for my stay. The building and the hotel grounds are an oasis in what is a nondescript and commercial part of town. The hotel has significant parking constraints. Parking was my first impression of the hotel.

Hotels 52
article thumbnail

Successful Management Consultants from around the Globe to Gather in Orlando, FL

IMC USA

Successful Management Consultants from around the Globe to Gather in Orlando, FL. The Conference for Successful Management Consultants. WASHINGTON, DC – The Institute of Management Consultants USA (IMC USA), announced that it will host Grow! Both groups will meet together for this event in Orlando Florida October 4 – 6, 2012.

Ethics 100
article thumbnail

Consultant Ninja: Reasons not to stay in Consulting: Management.

Consultant Ninja

Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. Yesterday upon arrival at her hotel she received a fruit basket, a warm welcome from the staff who greeted her by first name, and the below card. Management Consulting.