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Flying High: How to Build Travel Rewards as a Consultant

Tom Spencer

Sure, maybe you have gone to a few conferences or travelled to your company’s annual meeting, but once you begin a consulting career you will be on the road much more frequently than before. In this article, we will explore a variety of rewards you might be able to gain on airlines, hotels, rental cars, and credit cards.

Travel 88
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Impressions

Alan Weiss

The first and last person you meet in a good hotel is the doorman. Guests don’t generally meet management on arrival. It’s important that it be a positive experience. The same applies to a restaurant and the host, or the large company and the receptionist.

Hotels 52
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How to Stay in Premium Hotels Without Blowing Your Expense Account

Harvard Business

Booking a hotel for business travel poses a quandary for many of us. The key is to remember that hotels – as well as most companies – offer what I call “backdoor” discounts. .” In the hotel industry, two popular hurdles are selling packages and employing uncertainty. Package pricing.

Hotels 28
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I’ll Have the No Normal® Please

Alan Weiss

How do conference centers and hotels lure back millions of dollars in convention business when organizations can meet virtually? The people who talk about “returning to normal” are those people who are going to be bringing up the rear in the new marketplaces.

Hotels 86
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How Our Hotel Used Data to Make Our Laundry Service Glamorous

Harvard Business

In early 2016 some numbers surfaced at a few of the Dorchester Collection’s luxury hotels that caught leadership’s attention: Complaints about our laundry service were on the rise, as was the cost of compensating guests for damage to their clothes. One hotel had to replace a fabulously expensive Givenchy evening gown.

Hotels 28
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Case Study: Should a Hotel Giant Eliminate Some Brands and Refocus?

Harvard Business

As the longtime CEO of Otto Hotels & Resorts, now the second-largest lodging company in the world, he’d packed for hundreds of work trips before, but suits were his go-to. Otto had just finished a $9 billion acquisition of Beekman Hotels, which meant it now had nearly 4,800 hotels and just over a million rooms in 100 countries.

Hotels 28
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Transforming Governance Through Modern Technology

Tom Spencer

The traditional methods of governance, often characterized by bureaucratic hurdles, delayed decision-making, and limited stakeholder engagement, no longer meet the demands of the modern era. Virtual meeting platforms such as Zoom and Microsoft Teams can allow stakeholders to conduct remote meetings.