Wakeman Consulting Group: Dave's Blog

MARCH 1, 2023

They are hard to manage and the data isn’t always as clean and useful as you’ll be told. P.S. I’d say that one program’s changes that do seem to have had an impact on purchase habits were the changes to the Marriott Hotels Bonvoy program. People noticed.

Hotels 59

Hotels Travel Data Survey 59

Management Consulted

JANUARY 22, 2015

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. Other times, we would be doing due diligence on a data center, and that would be a much more slimmed down team, probably one or two analysts and a manager.

Hotels 100

Hotels Oliver Wyman Travel Recruiting 100

Seth Godin Blog

JANUARY 28, 2017

What am I supposed to do with that data? Or consider the typical hotel bathroom scale. Information is data with a purpose and a context. Accurate to plus or minus five pounds, it's worthless, because it doesn't help the user know how much weight has been gained (or lost).

Data 20

Data Hotels Training Training 20

Rick Conlow

MARCH 22, 2023

When I got to my hotel, the clerk seemed annoyed with me. Secret Sauce #1 Ingredient C ompanies need to stop spending millions of dollars on customer surveys for data that isn’t used. Instead, why not invest in applying the data to create customer driven processes and teams? The poor examples outnumber the good.

Survey 98

Survey Training Training Bain 98

Harvard Business

FEBRUARY 14, 2018

Every now and then, firms make mistakes that leave their customers unsatisfied: a restaurant misplaces an order, a hotel’s air conditioning breaks down, or a dry cleaner damages a garment. On TripAdvisor, management responses are common: Roughly one-third of reviews receive a response, and nearly half of all hotels respond to reviews.

Study 37

Study Hotels Construction Guidelines 37

Tom Spencer

NOVEMBER 2, 2019

RPA bots can log into applications, enter data, calculate and complete tasks and then log out, send emails, extract data from websites and excel, and generate reports. Machine learning is technology, or a set of algorithms, that allows you to continually learn from data and make predictions. Enter machine learning (ML).

Software 74

Software Data Engineering Operations 74

Harvard Business

AUGUST 7, 2018

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. Worldwide, ownership exceeds 100 million units and is projected to reach 225 million by 2020.

Travel 32

Travel Industry Hotels Airlines 32

BCG

AUGUST 31, 2016

If other companies can offer a customized experience, why can’t a hotel or an airline? With the wealth of consumer data at their disposal (both their own and from other sources), airlines have an enormous opportunity to increase revenue by building strong customer loyalty rooted in a personalized experience.

Airlines 75

Airlines Travel Hotels Survey 75

Harvard Business

JULY 13, 2016

A 24-month moving average was used to eliminate short-term fluctuations in the data.) But the data does not support that. economy — on airlines, hotels, restaurants, attractions, and towns — not to mention the impact it would have on individuals’ stress levels. And that is exactly what the data bears out.

Data 28

Data ROI Travel Study 28

Harvard Business

JULY 18, 2016

She is a curated, big data analytics aide-de-camp — not quite at the level of artificial intelligence, but close — and she speaks in a British accent. Luxury customers, whether they’re buying automobiles, or jewelry, or hotel suites, want to feel special. Finding Surprises in Big Data. What are our strengths?

Hotels 28

Hotels Data Film Fashion 28

Consulting Success

MAY 15, 2017

BBBK provides services to its clients that include restaurants, high-end hotels, and other businesses. Yeah, I know, but look for the similarity in the situation, not just the differences. When you open your eyes to opportunity, you will see it all around you. Like a consultant, they are serving the B2B market. We guarantee results.”

Consulting 206

Consulting B2B Hotels Examples 206

Harvard Business

DECEMBER 19, 2018

21c Museum Hotels. FRED (Federal Reserve Economic Data). Some recent picks: Bloomberg article (“ Wall Street Rule for the #MeToo Era: Avoid Women At All Cost “) and Response from Jefferies CEO Richard Handler. The Truth As Told By Mason Buttle (by Leslie Connor). TikTok (phone app). Robert Stavins (follow on Twitter).

Advertising 39

Advertising Hotels Video Data 39

Chad Barr

DECEMBER 17, 2014

This week’s reflection point: At the time I am writing this article, Sony Pictures is in the news going through a security and data breach nightmare. Unfortunately, Sony is not alone as they follow a long list of companies that have been hacked and exposed to serious breaches of data.

eBook 52

eBook Hotels Data Report 52

CaseInterview.com

JUNE 1, 2020

The reason this occurs is that these two things happen in a recession: First, some opportunities get destroyed (think: airlines, hotels, restaurants). hotels), other times it shifts a modest step or two beyond what you normally consider “your product category.”. economic history. In most markets, demand hasn’t disappeared entirely.

Case Interview 69

Case Interview Hotels Interviews Video 69

Johanna Rothman

AUGUST 12, 2021

Instead, I offered them a deal—I would estimate the airfare and hotel and not charge them a cent more. We have data that says performance reviews don't work. I've worked with clients who wanted me to itemize every penny I spent so that they could reimburse me. No charge for meals, rental car or taxi, or anything else.

Policies 131

Policies Leadership Guidelines Agile 131

Harvard Business

SEPTEMBER 3, 2014

Today, brave new data scientists discipline k-means clusters and random graphs to proffer their predictions. Did I mention they have petabytes more data to play with and process? Because it means the assumptions, the data, the model and/or the analyses were wrong in some meaningfully measurable way.

Hotels 28

Hotels Data Groups Culture 28

Martinka Consulting

MARCH 6, 2019

Also, efficiency is improved, inspectors now get their efficiency-driven schedules determined by a computer algorithm, they use augmented reality glasses that send real-time feeds to the office, and get back data via those glasses showing him how to perform complicated tasks. This improved efficiency reminds me of one of my favorite stories.

Efficiency 40

Efficiency Hotels Journal Construction 40

Harvard Business

APRIL 14, 2016

In other words, does it really make sense for a hospitality or real estate company to build a new hotel, apartment, or office complex right on the coast in Miami? A couple of key questions to ponder: Do you, or your suppliers, have significant coastal assets? And what is the risk of devaluation?

Data 28

Data Balance Sheet Real Estate Study 28

Management Consulted

JANUARY 10, 2016

The year promises the world’s first space hotel, NASA’s Juno spacecraft arriving at Jupiter, soccer’s Euro 2016 in France and the Summer Olympics in Rio de Janeiro, the US Presidential Elections (aka circus) and much more. We strive to get the most accurate salary data possible. Parthenon-EY. Have a wonderful 2016!

Oliver Wyman 100

Oliver Wyman Consulting Deloitte Boston Consulting Group 100

NeoAcademic

MARCH 11, 2020

Given how conferences work (I have organized a small conference before, so a bit of extrapolation here to big conferences), SIOP will be financially responsible for hotel rooms not paid for and for the conference space reserved, even if no one shows up.

Insurance 40

Insurance Insurance Conference Hotels 40

Harvard Business

OCTOBER 13, 2016

How you frame the issue, your data, and your point of view. In the burgeoning area of data analytics, for example, some internal groups may be interested in software that provides new insights or productivity improvements, while IT will be concerned with ensuring stability and data security. ” Contact.

Strategy 28

Strategy Strategy Strategy& Hotels 28

CaseInterview.com

MARCH 3, 2021

If you have a bad internet connection, you might experience packet loss and/or latency — losing bits and pieces of the data in the video conference (which is when you get jittery images) and delays. Repeat yourself by saying things like, "As I mentioned earlier, my hypothesis is X, and to test that hypothesis, I need three pieces of data."

Case Interview 90

Case Interview Conference Video Interviews 90

CaseInterview.com

MARCH 30, 2020

I’ve spent hundreds of hours pouring over the epidemiological data, COVID-19 treatment protocols in multiple hospitals, and built my own forecasting model. Looking at all the publicly available data, it is the same conclusion that I came to independently. So, who is right? I’m going to give you two answers to that question.

Financial 145

Financial Energy Real Estate Government 145

Tom Spencer

APRIL 1, 2022

If the aviation industry continues down the path of high CO 2 emissions, what will happen when new aerospace markets open: sub-orbital travel, supersonic flight, and space hotels? 10 Ways Airlines Use Artificial Intelligence and Data Science to Improve Operations. A critical decision point is coming. Billion industry by 2027.

Trends 88

Trends Engineering Travel Airlines 88

Harvard Business

NOVEMBER 10, 2016

It turns out we have a pretty good sense of what’s to come because we know what AirBnB has done to hotels (and homes), Waze to GPS systems and fold-up maps, and Uber to taxis. AirBnB, now used by 50,000 renters each night, is considered to be directly responsible for an estimated $450 million of lost hotel revenue each year.

Healthcare 32

Healthcare Hotels Transportation System 32

Harvard Business

JULY 7, 2016

Marriott, for example, uses digital technology to streamline the hotel experience for its consumers, particularly its high-value business travelers. Keyless room entry through mobile devices and bill payment via Apple Pay further reduce the friction associated with a traditional hotel experience.

Trends 35

Trends Hotels How To Retail 35

Tom Spencer

MAY 16, 2020

For those who have an interest in specific industries as well as how they operate, consulting can offer you unique access to key decision makers and real time data. With the client exposure, analytical thinking and high performance expectations, a career in consulting will not be boring.

Consulting 88

Consulting Industry Case Interview Culture 88

Harvard Business

AUGUST 18, 2016

On a recent business trip to London, I surprised the conference organizers by turning down the opportunity to stay at the posh hotel hosting the conference in favor of a rather modest Airbnb flat. The hotel was clearly much more luxurious. That makes Airbnb more valuable than most of the leading hotel chains in the world.

Hotels 28

Hotels Conference Transportation Productivity 28

Harvard Business

JULY 10, 2018

Consequently, they often focus on suppliers that are linked to multiple firms housing valuable data. The cellphone location data of AT&T, Sprint, and Verizon users was compromised through a bug in the website of LocationSmart, a supplier to all three companies.

Management 28

Management Metrics System Hotels 28

CaseInterview.com

MAY 6, 2020

If you have a bad internet connection, you might experience packet loss and/or latency — losing bits and pieces of the data in the video conference (which is when you get jittery images) and delays. Repeat yourself by saying things like, "As I mentioned earlier, my hypothesis is X, and to test that hypothesis, I need three pieces of data."

Case Interview 81

Case Interview Conference Video Interviews 81

Harvard Business

DECEMBER 7, 2018

Episodic deceleration , which is engaging in only a few activities per day — in our data, walking, eating, sleeping — and, crucially, reducing the amount of consumption choices to be made. In our study, some respondents left their work phones at home, or they connected to Wi-Fi only in the evenings.

Tourism 44

Tourism Fashion Transportation Hotels 44

Harvard Business

NOVEMBER 28, 2018

A recent meta-analysis provides some much needed data-driven answers. Or think of when you read a Tripadvisor, Amazon, or IMDB review of a hotel/product/movie: to what degree does that review convey information about the object being rated, versus the person reviewing it?

Emotional Intelligence 50

Emotional Intelligence Energy Ethics Study 50

Harvard Business

AUGUST 2, 2017

Today Dubai also boasts the world’s tallest building, artificial islands, the first hotel with a rain forest, and the largest indoor theme park on earth. For example, retailers will struggle to put the right products on their shelves until they have accurate data about the dimensions of the packaging itself. Insight Center.

Agile 28

Agile System Retail Data 28

Harvard Business

JUNE 28, 2016

Another way to pursue digital bricolage is to share data and applications across organizations. If you need weather data for your site or your business, you can turn to Accuweather, Weather Channel, or Weather Underground. With APIs, data integration investments need not depend on relationships.

Construction 34

Construction Airlines Data Travel 34

Harvard Business

NOVEMBER 12, 2018

I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO. One of them hits the ball out of the park in lead generation and field marketing support, and may even be effective at data analytics.

How To 38

How To Sales Marketing Productivity 38

Harvard Business

FEBRUARY 22, 2017

Yahoo’s disclosure in December of what could be the largest data breach in history was hardly an isolated incident. apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g., An IBM study estimated that the average cost of a data breach is around $4 million. Lack of expertise.

Telecommunications 28

Telecommunications Biotechnology Real Estate Survey 28

Harvard Business

SEPTEMBER 29, 2016

Instead, infiltrating a corporate network and siphoning off sensitive data is about meticulously gathering information over an extended period, and then using that information to launch a precision strike targeted at one or two employees. One way this information is being gathered is via spymail, a regular email with a hidden tracking code.

Travel 28

Travel Training Training Data 28