Tom Spencer

APRIL 4, 2021

The work mentality is too deeply engrained into the culture of most firms and it is difficult to protest when you have plenty of colleagues more than willing to spend 80+ hours a week on the job. Sure, you may be flying business class and staying at some of the finest hotels. Image: Pexels.

Advertising 88

Advertising Consulting Hotels Travel 88

Tom Spencer

FEBRUARY 16, 2019

Workplace Culture. You can think about workplace culture in terms of propensity for team-based activity. Of course, every consulting firm requires collaborative excellence, but how they operationalize it in terms of workplace culture can differ greatly. Talent Management.

Consulting 110

Consulting Travel Hotels Talent 110

Harvard Business

MAY 30, 2016

How many nights have you spent in a hotel in a city many miles from home? Even without speaking the local language, you can learn a huge amount about a country’s culture from tuning into local television shows, especially comedy programs. And being able to tune into a culture and work with different world views stood out.

Culture 28

Culture Turnaround Interviews Hotels 28

Tom Spencer

MAY 16, 2020

.’ In addition to industry specific knowledge, consulting equips you with highly transferable business and management skills. Management consultants get the opportunity to work on challenging real world problems for companies, governments and nonprofits. These are learned in a trial by fire manner. The joys of consulting.

Consulting 88

Consulting Industry Case Interview Culture 88

Harvard Business

SEPTEMBER 20, 2018

Why Great Employees Leave “Great Cultures” Melissa Daimler. For the purposes of this article, I’m assuming that as a manager, you’ve assigned these tasks fairly , and the employee in question isn’t actually burdened with too many non-promotable tasks.). Dawn Klinghoffer et al.

Management 36

Management How To Telecommunications Hotels 36

Melissa Agnes

SEPTEMBER 29, 2014

Two weeks ago I was in Dubai presenting a 6 hour workshop on the use of social media and mobile technology for emergency management, to the GCC healthcare sector. I have to say that, because of the middle eastern culture, I didn’t expect the level of engagement that I received, especially from the women, but I was wrong.

Media 85

Media Hotels Healthcare Government 85

Management Consulted

MARCH 26, 2017

So here they are: The top 10 management consulting firms in the very global, very dynamic, always-changing District of Columbia! The DC office management pushes training programs and the culture is all about grooming employees into McKinsey-bred consultants; they do everything they can to stay on top.

Oliver Wyman 100

Oliver Wyman Consulting Deloitte Bain 100

Organizational Talent Consulting

MAY 30, 2022

President Obama speaking of Medal of Honor recipient Captain Groberg said, "on his very worst day, he managed to summon his very best. Create a culture of inclusion in the organizational unit under my leadership: an environment in which every employee feels valued and has opportunities to contribute and grow. Shin, J., &

Leadership 52

Leadership Fashion Hotels Journal 52

Melissa Agnes

AUGUST 8, 2014

Hotel Fines Newlyweds $500 For Negative Reviews – What Were They Thinking? Crisis Management Tactic: Updates on Updates – by @bernsteincrisis. Crisis Management Resources' Feel free to share your roundup with us by using the hashtag #CrisisRoundup! From The Crisis Intelligence Blog. Listen here!

Hotels 82

Hotels Engineering Resources Video 82

Harvard Business

DECEMBER 12, 2016

Although the idea may sound far-fetched, not least because the automation of jobs is usually discussed vis-à-vis unskilled labor rather than management-level positions, it is actually more feasible than most people think. Workers around the world are disengaged with their jobs, and poor management is a major source of this problem.

Management 28

Management Film Hotels Talent 28

Martinka Consulting

JULY 24, 2019

After a recent meeting with the managing member of an absentee ownership group I realized there are (potential) pitfalls, both ongoing and when it’s time to sell. The above is part of a larger issue and that’s the overall culture. Industrial office bathroom cleanliness is different than luxury hotel cleanliness.

Comparison 40

Comparison Hotels Banking Industry 40

Harvard Business

SEPTEMBER 8, 2016

In one study of hotel employees who did a lot of surface acting on the job (“Yes, ma’am, I’d be delighted to bring you a fluffier robe!”) a workplace culture in which particular ways of expressing emotion (what psychologists call “display rules”) are endorsed — or not. Do some job crafting.

Management 28

Management Hotels Examples Insurance 28

Harvard Business

SEPTEMBER 3, 2014

That’s bad news and worse management. In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. Were competing hotels running unusual promotions that screwed up the model?

Hotels 28

Hotels Data Groups Culture 28

Management Consulted

FEBRUARY 5, 2017

The culture is really crisp with very intelligent people around; in fact, some of the “best” longest-standing McKinseyites in the world are in NYC and McKinsey has significant support staff in the office as well. PwC’s mothership manages a network of member firms with 83 offices across the US.

Consulting 157

Consulting Deloitte Bain McKinsey 157

Harvard Business

APRIL 18, 2017

The tech sector, which has become as famous for toxic company cultures as for innovation, and as well-known for human resource headaches as for hoodie-wearing CEOs, could use a little of the mellowness and wisdom that comes with age. But I was an “old-school” hotel guy and had never used Airbnb. Sounded good.

Industry 53

Industry Hotels Emotional Intelligence Meeting 53

Harvard Business

MARCH 13, 2018

A Journal of Brand Management paper shows that four in 10 employees struggle to describe their organization’s brand or how they think customers feel their organization is different from competitors. This kind of engagement is missing at most organizations. H for hear their story. O for own the experience.

Company 41

Company Training Training Culture 41

MishTalk

NOVEMBER 21, 2015

Brussels faces an imminent threat of a Paris-style Islamic State terrorist attack, authorities warned, as the city shut down its metro system and shopping malls, canceled sporting and cultural events and told people to avoid gathering in large groups. “ Authorities canceled sporting events and cultural activities around the Belgian capital.

Sports 28

Sports Hotels Conference Culture 28

Harvard Business

SEPTEMBER 1, 2016

One founder (who has chosen to remain anonymous) recently described this problem to us: “I had brought in a half-dozen managers to help professionalize my company, but after a while I couldn’t even understand what was being discussed at our management meetings. Then our head of supply chain would do the same.

Company 32

Company Hotels Emotional Intelligence Healthcare 32

Harvard Business

JUNE 19, 2017

None of the renters pay hotel or tourist taxes. Every Airbnb rental is a lost night of revenue for the hotels that hate it. The company has more rooms available than any hotel chain. Hotel chains burdened with even a greater capital investment in their physical buildings are doing the same thing.

Company 28

Company Hotels Banking Industry 28

Harvard Business

JUNE 13, 2016

As we move from one hotel chain to another and order the same Starbucks drink in London that we do in Shanghai or Tokyo, it can feel like just another business trip as opposed to a personally meaningful cross-cultural adventure. Managing Across Cultures. What Leadership Looks Like in Different Cultures.

Travel 28

Travel Culture Hotels Meeting 28

Tom Spencer

OCTOBER 4, 2011

in Management Consulting. AECOM is a leader in providing fully integrated professional, technical and management support services for a broad range of markets. Through its economics and planning service Arup focuses on creating sustainable, efficient and culturally-appropriate businesses and places. Definitions. Helpful Links.

Consulting 94

Consulting Intellectual Property Engineering Real Estate 94

Harvard Business

FEBRUARY 1, 2017

Innovative companies have innovative cultures. Think of Google, or of how GE has sustained an innovation culture that goes back to its founding father, Thomas Edison. As mysterious as it can sound, creating a culture of innovation isn’t rocket science. The world had changed, and Zipcar needed to change along with it.

Culture 28

Culture Talent Industry Financial 28

Harvard Business

MAY 8, 2017

We see an interesting pattern across the professionally managed companies, those whose CEOs were hired by the board. Instead of focusing on major hotel brands, they pursued the long tail, engaging with more than 1 million inns, B&Bs, and apartment buildings in 200 countries. They Use Culture Change to Drive Engagement.

Methodologies 49

Methodologies Culture Metrics Company 49

Harvard Business

NOVEMBER 28, 2018

Traditionally, this research has focused on the contextual or external drivers of engagement, such as the characteristics of the job, the culture of the organization, or the quality of its leaders. Why is it that some people are more engaged — excited, moved, energized by their jobs — than others?

Emotional Intelligence 42

Emotional Intelligence Energy Ethics Study 42

Harvard Business

JUNE 6, 2018

Judson Manor is a gracious former 1920s luxury hotel near The Cleveland Clinic, Case Western University, and many of the museums and arts institutions in Cleveland, Ohio. The partnership has been a triumph of efficiency — a win-win for the cultural climate of Judson and often-stretched student bank accounts.

Education 35

Education Efficiency Study Culture 35

Organizational Talent Consulting

MARCH 7, 2022

Innovation doesn't just happen in the workplace without a supportive culture. Company culture is the one thing that influences everything in the workplace. Leaders that focus on cultivating an innovation culture and developing innovative leaders outperform their competition. Creativity and Innovation Management, 21 (3), 304-314.

Culture 52

Culture Boston Consulting Group Leadership Recruiting 52

Harvard Business

JULY 31, 2017

Culture, technology, and poor personal habits encourage us to stay plugged in. Maybe you don’t need — or don’t want — your device taken from you, but a similar result might be achieved if you find a designated space, like a hotel safe, to store it.

Study 28

Study Hotels Research Journal 28

Harvard Business

MAY 5, 2016

Given Iran’s top 10 ranking in the number of UNESCO world heritage cultural sites in the world, this is poised to change. Luxury hotel brand Melia is joining Accor and Rotana to open the country’s first international five-star hotel, the Gran Melia Ghoo. The Opportunities.

Tourism 28

Tourism Banking Hotels Financial 28

Management Consulted

JANUARY 25, 2015

We’re calling it the “transparency” series, and it’s authored by none other than MC’s Managing Director, Jenny Rae Le Roux. We lived the American dream, stayed in hotels instead of with family, and ate out more than once a month. This month, we’re kicking off a 12-part series for 2015.

Bain 100

Bain Consulting Engineering Interviews 100

Harvard Business

JUNE 6, 2016

Hotel bar @ 7? Still, when just a few days after their drinks in the hotel, he’d asked her out on a “real date,” Elizabeth initially demurred, wondering if it was a good idea. They managed to keep the fledgling relationship secret for three weeks. FROM THE NEW YORK PUBLIC LIBRARY. Elizabeth: The whole gang?

Case Study 28

Case Study Case Studies Study Conference 28

Harvard Business

JULY 14, 2017

As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. We normally think of people as something to be managed. Human capital. Intellectual capital.

Intellectual Property 28

Intellectual Property Strategy Strategy Strategy& 28

Rick Conlow

NOVEMBER 9, 2022

Age is not that crucial to a good manager when determining how to treat employees. For example, Joe is a Service Manager for a large international company. Joe pulled long hours, did double duty as manager, and filled in when he was short of employees. In on other example, Martha manages a call center for a large hotel chain.

Training 107

Training Training eBook Leadership 107

Rick Conlow

MAY 20, 2021

For example, Joe is a Service Manager for a large international company. Joe pulled long hours, did double duty as manager, and filled in when he was short of employees. and he formed a culturally diverse team. In on other example, Martha manages a call center for a large hotel chain. He never complained.

eBook 104

eBook Leadership Training Training 104

Tom Spencer

FEBRUARY 3, 2018

When you first start consulting, it can seem like a sort of corporate utopia: interesting work, a new client every few months, access to leaders of industry, great colleagues, endless career development and training, generous dinner budgets, extensive travel, nice hotels, international travel. Mental health issues are common.

Consulting 74

Consulting Travel Case Interview Hotels 74

Women in Consulting

DECEMBER 25, 2017

At regular meetings, you notice one of your best project managers sitting in the corner with their arms crossed, refusing to take part in the conversation in any way. Your office manager looks frustrated, and you don’t even want to approach unless it’s a total emergency. Is there any way to secure your company? Communication issues.

How To 90

How To Training Training Travel 90

Management Consulted

SEPTEMBER 25, 2016

Even as recently as 2006, the concept of measurement, management and their impact on philanthropy was not considered a key tool to business development – that’s why The Ultimate Question 2.0 There are other management fads like CRM, Lean, TQM, and ABC that are very productive, popular and good. was published.

Bain 100

Bain Survey Banking Metrics 100

Harvard Business

JUNE 22, 2017

Leaders commonly try to influence their company culture with a lofty statement of purpose. And best of all, when a company brings true stories to light, the culture becomes one of paying attention. Leaders and managers learn to keep their eyes and ears on what’s most important — the real experiences of real people.

Transportation 34

Transportation Hotels Culture Video 34