How Smart Speakers Are Poised to Reinvent the Travel Industry
AUGUST 7, 2018
Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. On many fronts, artificial intelligence-powered smart speakers and apps seem poised to become the world’s virtual travel agents. The adoption of smart speakers is even outpacing that of smartphones a decade ago: An NPR-Edison Research study found that 18% of adults in the United States, or 43 million people, now own a smart speaker. A voice-enabled travel era.