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How Smart Speakers Are Poised to Reinvent the Travel Industry

Harvard Business

Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. On many fronts, artificial intelligence-powered smart speakers and apps seem poised to become the world’s virtual travel agents. People can even book flights through voice-enabled Google Search. Adopting AI. Sponsored by SAS.

Travel 29
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Sustainable Aviation: Emerging Trends and Opportunities

Tom Spencer

If the aviation industry continues down the path of high CO 2 emissions, what will happen when new aerospace markets open: sub-orbital travel, supersonic flight, and space hotels? Sub-orbital travel, popularized in 2021 by Jeff Bezos, Richard Branson, and Elon Musk, is projected to become a $3.5 Billion industry by 2027.

Trends 88
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Recruiting versus reality

Tom Spencer

But, like any sales pitch, there’s a degree of exaggeration behind the polished smiles. You’ll get to travel”. Though it’s highly likely you’ll travel domestically during your consulting career, it’s less likely you’ll have much control over where you travel (see above) or that you’ll travel internationally.

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OPERA America’s Survey Shows an Industry in Freefall…

Wakeman Consulting Group: Dave's Blog

My ambition is to do one of these a month as a way to replace a little bit of the traveling I might have done in the past. Enhanced marketing and sales: I don’t find most of the marketing that goes on effective and most of the sales processes are outdated. Some systems do have pretty good UX for people. To the Tickets!

Survey 52
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The Secret Sauce to a Superior Customer Experience

Rick Conlow

I travel often. Research shows us that the top service companies have higher sales growth and profits over time. Become people focused, not system focused. A superior customer experience is rare. As a result, I live the best and worst customer experience’s companies have to offer. The poor examples outnumber the good.

Survey 98
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For Independent Consultants, Business Development = Relationship Development

Successful Independent Consulting

First, consultants are good at helping clients solve problems but usually aren’t trained in sales or marketing. Take for example real estate agents, who are experts at keeping their names fresh in people’s minds: At least once a week I get a postcard listing recent home sales in my neighborhood. It’s vexing for a variety of reasons.

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Getting the Most from Consultants: The E-Tender System Sucks

Confessions of a Consultant

As there’s always some migration to new consultants over time, decoys provided the opportunity to meet potential clients, albeit like flogging a 747 Aeroplane, it sometimes took a couple of years to get the sale over the line. The better managers in the public sector know that the system is hugely wasteful, but feel powerless to change this.

System 40