How Augmented Reality Can — and Can’t — Help Your Brand

Harvard Business

Technology and analytics Mobile and wireless technology Web-based technologies Innovation Design thinking Experimentation Digital ArticleIs it worth the investment?

How Network Effects Rule the World (with James Currier)

Harvard Business

Technology and analytics Web-based technologies Mobile and wireless technology AudioEntrepreneur and investor James Currier joins Azeem Azhar to discuss the power and future of networks.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

How the Clean Network Changed the Future of Global Technology Competition

Harvard Business

Mobile and wireless technology Global strategy Telecom AudioA U.S. State Department initiative changed the competitive landscape for 5G. Did it create a new era of internet governance or a U.S. vs. China “splinternet”?

Looking for a Wireless Connection at The Airport?

Chad Barr

The post Looking for a Wireless Connection at The Airport? has a great guide on their web site listing WiFi spots in over 200 airports in the US and almost 100 international airports. Click here to view the actual guide. appeared first on The Chad Barr Group. Miscellaneous

I'm a Rock Star.or just Insane. And this hotel doesn't have wireless.

The Crazy Lives of Consultants

I’m sitting in the hotel bar, and they don’t have wireless. At $250/night, wireless shouldn’t be that hard. Let’s not mention the fact that, if I was REALLY that cool, I’d be able to figure out how to use my crackberry as a laptop wireless connection. I’m officially insane. Not that there was really any doubt before, but here’s a story that basically tells you what a maniac I am.

What is 5G and how will 5G affect you?


It is a new global wireless standard after 1G, 2G, 3G, and 4G networks. 5G is the 5th generation mobile network. 5G enables a new kind of network that is designed to connect virtually everyone and

Dear Verizon: Here's How to Make the Megadeal with Vodafone Pay Off


Avoid the usual temptations and your big bet on Verizon Wireless might be a big win

How to Become a Go-To Person Within a Consulting Firm

Steve Shu Consulting

For one firm I worked for, I came up with “standard” framework approach for doing business plan analyses for municipal wireless deployments. My team also created an approach for doing wireless spectrum valuation. I was asked to answer a question about how to become a go-to person when employed within a consulting firm. Here are some thoughts based on my past experience: Be known as a consultant that gets things done on projects in general. This goes a long way in consulting circles.

The Role of 5G in Online Sports Betting

Tom Spencer

5G networks are a promising wireless technology that online bookmakers and sports betting operators should factor into their business strategy. 5G is the fifth generation standard for wireless mobile networks.

The middle of everywhere

Seth Godin Blog

Now, of course, if wireless signal can reach you, you're now in the middle of everywhere, aren't you If the railroad didn't make it to your town, or if the highway didn't have an exit, or if you were somehow off the beaten path, we wrote you off. Your town was in the middle of nowhere.

Oath CEO Tim Armstrong Believes in the Promise of the Mobile Consumer


In a wide-ranging interview, Tim Armstrong, the CEO of Oath, which owns AOL, Yahoo, the Huffington Post, and other properties, discusses the future of digital advertising and marketing and the business case for a wireless giant like Verizon investing heavily in content.

The Rising Connected Consumer in Rural India


Cheaper mobile handsets, the spread of wireless data networks, and evolving consumer behaviors and preferences will all drive rural penetration and usage. Focus Wednesday, August 10, 2016. Rapid growth in Internet usage in rural India is a double-barreled game-changer, with up to 300 million Indian consumers expected to be online by 2020.

Job Hub:T-Mobile Jobs and Culture

Management Consulted

By the awards listed above, T-Mobile must be doing at least something right, and in fact has been stirring things up in the wireless telecommunications business for the past couple of years, positioning itself to overtake one of them to become the third largest carrier in the nation. T-Mobile’s history can be traced all the way back to the 1994 establishment of VoiceStream Wireless PCS as a subsidiary of Western Wireless Corporation.

When You’re Behind the (Proverbial) Eight Ball

Martinka Consulting

Alarm companies must replace the wireless cards in their systems with updated cards that are more advanced than 3G and this must be done in-person (and it’s a cost that can’t be fully passed on to the customer). We are constantly bombarded with news and information about 5G. How fast it is, what it can allow us to do, how it may interfere with air traffic control, etc. We don’t hear too much about 3G (old news) unless you’re in the security and alarm business.

Zoom phone vs Ring Central: Pros & Cons from our CTO

Kraft Kennedy

Headsets are half the cost of a handset, even the wireless, noise-cancellation variety. An International Legal Technology Association ( ILTA ) member posed a popular question in the community forum on July 15, 2022. Below is the advice shared by Kraft Kennedy CTO, Chris Owens.

Why Your Productivity Hacks Don’t Hack It

Markovitz Consulting

afternoons or evenings totally disconnected from work and wireless devices, agreed-upon email blackout times, or uninterrupted work blocks) led to greater job satisfaction and better work-life balance without compromising client service.

Improving the Last Mile of the Customer Experience

1 to 1

According to the 2014 Temkin Experience Ratings, wireless carriers rank in the middle of the pack with respect to the customer experiences they deliver, ahead of industries such as hotels and Internet service providers. My own recent experience with one of the largest carriers in the U.S. demonstrates how one customer experience can leave a lasting impression. There’s more… To read the rest of this blog posting click here or visit

The Gear That Makes Consulting So Much Easier!

Tom Spencer

Wireless Mouse. As a regular mentor to new consultants, I regularly find myself addressing some challenges of consulting life by simply recommending gear acquisitions based upon my personal experience.

NSA Hacks Into SIM Card Makers Giving US and UK Criminals Access to Millions of Cell Phones


Among its clients are AT&T, T-Mobile, Verizon, Sprint and some 450 wireless network providers around the world. Possessing the keys also sidesteps the need to get a warrant or a wiretap, while leaving no trace on the wireless provider’s network that the communications were intercepted. The moment the master key set is generated by Gemalto or another personalization company, but before it is sent to the wireless carrier, is the most vulnerable moment for interception.

The Crazy Lives of Consultants: Email Listserv Privileges Gone Awry

The Crazy Lives of Consultants

> > Sent from my BlackBerry Wireless Device. > skip to main | skip to sidebar. Thursday, February 14, 2013. Email Listserv Privileges Gone Awry. Who remembers this? The best example EVER of what happens when someone accidently sends an email intended for one office to an entire worldwide management consulting firm (of 20,000+ employees). Names have been redacted to prevent major embarrassment. THE EMAIL. > > From: XXXXXXX. > > To: XXXXXXXXXX , All Users. >

Applying Life Lessons to the Workplace

1 to 1

While I was very much interested in our discussion, which focused on key trends and challenges facing executives for wireless carriers in North America and other parts of the world, it was the latter part of our conversation that really caught my attention.

5 Ways to Protect Yourself from Cyber Attacks

Tom Spencer

Be Vigilant Against Wireless Hacks. In the modern world, your data is more valuable than your device. If you lose your iPhone or laptop, you can replace them within 24 hours. If you lose your data, you may never get it back.

Who Will Win the Mobile Payment Adoption Race?

1 to 1

Additionally, last week''s announcement from Google that it''s working with AT&T, Verizon Wireless, and T-Mobile to pre-install Google Wallet on all of the providers'' Android phones, further positions mobile pay as on the verge of going mainstream. When Apple revealed its Apple Pay last September, CEO Tim Cook said the mobile payment service "will forever change the way we buy." And during last week''s earnings call, Cook called 2015, "the year of Apple Pay."

Should We Change the Name "Labor Day" to "Robot Day"?


Phone operators to wireless. Happy Labor Day! Here's the question of the day, on this Labor Day weekend: Will a robotic economy do away with human work? That's what Barron's suggests in its pay-walled editorial commentary: The End of Labor? The message is clear, although it’s delivered by a voice that sounds almost as mechanical as the process it describes: “Automation is inevitable. It’s a tool to produce abundance for little effort.

Taking a Next Best Action Approach to Strengthening Telecom Customer Relationships

1 to 1

And while there are a variety of reasons that customers disconnect from wireless providers in particular - dissatisfaction with the quality of service, cost, poor customer support - the use of customer data and analytics is providing decision-makers with new ways to identify potential triggers for churn and opportunities to strengthen customer relationships. One of the biggest challenges that telecom industry executives face is customer churn.

How Customer Service Can Turn Angry Customers into Loyal Ones

Harvard Business

Using data from Twitter (where one of us works), we designed an experiment to study customer service interactions in two industries that generate a significant number of customer service complaints: airlines and wireless carriers. We identified more than 400,000 customer service-related tweets sent to the top five major airlines (American, Delta, JetBlue, Southwest, and United) and top four wireless carriers (AT&T, Sprint, T-Mobile, Verizon) in the U.S.

Can You Buy Loyalty?

1 to 1

Over the past weekend, I stumbled across an article about how AT&T is offering T-Mobile customers up to $450 in incentives to switch wireless providers. AT&T''s program, which includes a $200 credit plus a phone trade-in that could be worth up to $250, is in response to T-Mobile''s recent efforts to attract new customers by offering cheaper prices and greater flexibility.

How to pack a portable office – consultant style.

Killer Consultant

As you can see, one of the main things is to keep my phone charged up – but one after the other: Wireless presenter. Bluetooth mouse: I’d prefer a cable mouse, but with only two USB ports on my laptop, wireless is the way to go. Consultants are a truly mobile workforce. Give us a chair, a table, and a power plug, and we can get going. (I I have worked without a chair, without a table, and without power in some cases, but not with all three missing so far…).

When is “Agile Scaling” the Answer?

Johanna Rothman

We implemented wireless, broadcast, the equivalent of webinars, all kinds of stuff. At the Influential Agile Leader workshop earlier this year, I led a session about scaling and how you might think about it. I introduced the topic and explained that “scaling” might not be the answer.

Agile 57

Record $217 Corporate Bond Issuance in September; Verizon Leads the Way With Largest Bond Deal Ever at $49 Billion


wireless carrier, Verizon Wireless. Corporations are scrambling to raise cash to complete buyouts or simply because they can. Barron''s reports September Sees Record $217 Bln Corporate Bond Issuance. September isn’t completely finished just yet and it’s already produced a record $217 billion in U.S. corporate bond issuance, an 18% bump from the previous single-month record, according to Janney Montgomery Scott.

IoT Disruptions in 3 Industries and What You Can Learn From Them

Tom Spencer

Internet of Business reports that farmers in the state of Victoria have been promised $15 million to help them deploy robotics, wireless networks, sensors, and analytic solutions to take advantage of the enormous potential of connected technologies.

AT&T, Time Warner, and What Makes Vertical Mergers Succeed

Harvard Business

Combining the second-largest wireless carrier with the fourth-biggest entertainment company — one whose impressive assets include HBO and CNN — is likely to create an unassailable mobile-entertainment business. By owning Time Warner, AT&T can get content to keep customers on its mobile channels for less; in addition, Time Warner’s content will help differentiate AT&T’s wireless service.

The buffet problem keeps getting worse

Seth Godin Blog

we do tend to encounter a slower pace with our free wireless internet," has completely misunderstood how to think about the free internet they offer. Here''s the thinking that leads just about every all-you-can-eat buffet to trend to mediocrity: "Oh, don''t worry about how fresh the mashed potatoes are, after all, they''re free.".

Using IoT Data to Understand How Your Products Perform

Harvard Business

Since 2011, General Electric has publicly stated it would spend more than $1 billion on developing sensors, wireless devices, and related software to install on its aircraft engines, power turbines, locomotive trains and other machinery. The manufacturer could have avoided losing its customer had it installed a wireless digital sensor that reported on how well the machine was performing.

Tesla Offers Hands-Free Pedal-Free High-Speed Driving Now


On Thursday morning, Tesla owners woke up to discover that their vehicles can wirelessly download the new autopilot feature as a software update. My estimate of 2020 for fully autonomous cars on the roads, that most laughed at a few years ago when I made the prediction, is starting to look laughable in the other direction. Please consider Tesla Adds High-Speed Autonomous Driving to Its Bag of Tricks.

Meet "OSHbot" Lowes New Store Helper; Goodbye Retail Associates, Hello Robots


Advances in sensors, wireless networking, voice recognition and design prototyping are enabling us to build the smart retail robots that can autonomously navigate through stores, help communicate with customers to understand what they need and locate it quickly. Goodbye Retail Associates, Hello Robots The future of shopping has arrived, and its not human.

Healthcare Paradigm Shift: Emphasis on Outpatient Care

Tom Spencer

Telehealth involves using technologies such as videoconferencing, electronic monitoring, and wireless communications to address the health needs of patients. Over the last several years there has been an increase in the number of outpatient visits at hospitals throughout the U.S. Outpatient services encompass medical procedures (minor surgeries and chemotherapy) and diagnostics (MRI, CT, and lab tests) performed in a medical center that doesn’t require a patient to stay overnight.

Sample Consulting Case Questions

Tom Spencer

The company started making handheld wireless devices in 1999 and gained substantial market share in the initial smart phone market prior to the release of the iPhone in 2007. (Source: Flickr ). Below we provide a selection of sample consulting case questions. The questions are broken down into seven (7) question types to make them easier to digest. Declining Profitability. Our client is eBay. Its share price fell from $310 to $200 per share on reports of declining profits.

A Short History of Radio Explains the iPhone’s Success

Harvard Business

The iPhone roared into the marketplace 10 years ago today, and overwhelmed the wireless world. Wireless is the same, but without the cat. Regulators would now decide how spectrum would be used, what technologies were permissible, and approve — or reject — the wireless services, networks, applications, and business models that might be introduced. Wireless rights became more flexible, ceding spectrum management to the market.

How to pack a portable office – consultant style.

Killer Consultant

As you can see, one of the main things is to keep my phone charged up – but one after the other: Wireless presenter. Bluetooth mouse: I’d prefer a cable mouse, but with only two USB ports on my laptop, wireless is the way to go. Consultants are a truly mobile workforce. Give us a chair, a table, and a power plug, and we can get going. (I I have worked without a chair, without a table, and without power in some cases, but not with all three missing so far…).