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When Positive Product Reviews Backfire for Retailers

Harvard Business

Product returns are a costly problem for retailers. customers return a hefty $264 billion worth of products annually—almost 9% of total sales. In online retailing, return rates are an even bigger problem. This is also why online customer reviews have become such an important source of product information.

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Big Miss in Retail Sales vs. Expectations; Trend Change or Another

MishTalk

Big Miss in Retail Sales vs. Expectations; Trend Change or Another "Soft Patch"? Retail sales were up 0.4% May retail sales were revised lower, to +0.5% Here are some retail sales comments from Bloomberg to help put things into perspective. Sales dropped 2.2 Retail Sales vs. Last Year.

Retail 64
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How to Sell Embarrassing Products

Harvard Business

In the modern retail environment, it is becoming increasingly difficult to use packaging to stand out. The shelves of stores are packed with fantastic fonts, strategically designed color combinations, and unique product forms all competing to draw the attention of consumers. Juj Winn/Getty Images.

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Meet "OSHbot" Lowes New Store Helper; Goodbye Retail Associates, Hello Robots

MishTalk

Goodbye Retail Associates, Hello Robots The future of shopping has arrived, and its not human. The future of shopping has arrived Retail Robotics is an exciting and fast growing new market and Fellow Robots is at the forefront. OSHbot'' to debut in San Jose OSHbot Video The following video explains everything you need to know.

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How are retailers responding to mobile shopping?

freshminds

Because of this, retailers have to respond accordingly as sales via handheld devices increase. Between 2012 and 2014 sales via smartphones catapulted from 5% to to 34%. What’s more, making these reviews available in store can add to the social proof that products have been well received. Checking customer reviews.

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Inside a Fortune 500 Boardroom

CaseInterview.com

In contrast, my favorite boardroom belonged to a clothing retail chain in California during the Great Recession of 2008. The company had suffered a 40% drop in sales. If you know finance, especially the finance of retail businesses, that’s nearly impossible. I had never heard of a retail business with such high profit margins.

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Defense, then Offense

CaseInterview.com

Second, new opportunities emerge or grow dramatically (think: video conferencing, delivery services, telemedicine, PPE). Think Zoom video conferencing; they grew from 10 million to 300 million meeting participants in five months. In your market, this might be a product opportunity. That’s 30X growth in less than two quarters!).