article thumbnail

Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World.

article thumbnail

5 Reasons Why Consulting Jobs are Not As Glamorous As Advertised

Tom Spencer

Ever since I started my undergraduate degree, I was keen on securing a job in strategy consulting. Sure, you may be flying business class and staying at some of the finest hotels. But usually, what you will see of a city is the airport, your hotel, and the office you are working from. Project range. Exit Options.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Achieving Startup Success via Product-Market Fit

Tom Spencer

Achieve product-market fit, sales will follow Product-market fit is the stage in a startup’s life cycle where the company has created a product that addresses customers’ pain points effectively. For example, the hotel industry was disrupted by Airbnb , which achieved product-market fit soon after launch.

article thumbnail

Salespeople Need a Strategy for Selling to CEOs

Harvard Business

A change in sales or other customer-acquisition processes, for example, will affect multiple aspects of their business models: the types of orders their firms get, capacity planning, operations, delivery, post-sales requirements, and daily interactions among these groups. Who among your current sales team has this ability?

article thumbnail

More Universities Need to Teach Sales

Harvard Business

For decades, Sales and Academia remained worlds apart and the business world did fine. But Sales is changing, Academia is out of touch, and this is bad for business and the academy. Sales was traditionally seen as a form of service work, with an emphasis primarily on developing moral character.

Sales 28
article thumbnail

Madrid Bans Vacation Home Rentals to "Protect Tourists" and "End Unfair Competition"

MishTalk

Rental licenses will be only given to properties for primary uses (hotels, offices, etc.), If approved, individuals will find it almost impossible to temporarily rent their home through internet sales as it will be very difficult to obtain a license to conduct such activity. Via Mish-modified translation from El Economista.

Hotels 70
article thumbnail

The Secret Sauce to a Superior Customer Experience

Rick Conlow

When I got to my hotel, the clerk seemed annoyed with me. Research shows us that the top service companies have higher sales growth and profits over time. As a result, I live the best and worst customer experience’s companies have to offer. The poor examples outnumber the good. The plane was late, and the attendants crabby.

Survey 98