Harvard Business

OCTOBER 13, 2016

According to a study , executives consider less than one-fifth of the meetings they have with salespeople to be valuable. In one study , sellers gave themselves an aggregate grade of B for their meeting preparation, while executive buyers at their accounts provided sellers with a grade of F. Most reps miss the mark. Manage each minute.

Strategy 28

Strategy Strategy Strategy& Hotels 28

Harvard Business

SEPTEMBER 1, 2016

Maintaining an obsession with the front line—where the company meets the customer—is fundamental to achieving sustainable growth. Our management meetings became long report-outs of all these 10-step programs, and we stopped talking about the customer or what we were trying to do to change our industry.

Company 37

Company Hotels Emotional Intelligence Healthcare 37

Harvard Business

SEPTEMBER 3, 2014

In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. This ultimately required greater centralization and limiting local operator flexibility and discretion.

Hotels 28

Hotels Data Groups Culture 28

Harvard Business

SEPTEMBER 21, 2018

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Just over one-fifth (22%) of boards operating in the IT and telecom industry sought tech expertise when filling their most recent board seat, higher than in any other industry.

Telecommunications 36

Telecommunications Survey Biotechnology Industry 36

Harvard Business

JULY 10, 2018

Key suppliers should have to meet performance and training standards and then should be regularly assessed to ensure that they are meeting them. If one cannot meet sufficient levels of performance, supply managers should be empowered to end the relationship. Limit suppliers’ access to IT systems.

Management 28

Management Metrics System Hotels 28

Harvard Business

APRIL 7, 2017

The Chief Operating Officer of one of the world’s biggest banks described the environment that fostered the culture that enabled the Libor and related scandals: “It all begins with the organization’s biggest lie.” So we meet someone and label them as: woman or old or American or rich. ” This lie?

Case Interview 49

Case Interview Culture Hotels Interviews 49

Harvard Business

APRIL 19, 2017

Similarly, any company that makes customers sign legally binding “terms and conditions” should hesitate before enforcing provisions that belie common sense, even though they may meet the letter of the minutiae of the signed agreement. Good marketing is not just about making promises; it’s also about keeping them.

Company 35

Company Airlines Hotels Sports 35

Harvard Business

JUNE 13, 2016

As we move from one hotel chain to another and order the same Starbucks drink in London that we do in Shanghai or Tokyo, it can feel like just another business trip as opposed to a personally meaningful cross-cultural adventure. Too often, these whirlwind treks leave us numb. It must experiment and innovate.

Travel 28

Travel Culture Hotels Meeting 28

Harvard Business

MAY 30, 2016

How many nights have you spent in a hotel in a city many miles from home? Perhaps nervous about the meeting in the morning, you find yourself lying on the bed flicking through the TV channels for something to watch to keep you awake to offset the growing jet-lag. “We started meeting in each other’s homes every few months.

Culture 28

Culture Turnaround Interviews Hotels 28

Harvard Business

APRIL 14, 2016

At the same time, the on-demand economy is meeting the needs of segments with inherent discomfort and insecurity with technology services, implying the platforms are doing a good job making their services more accessible and avoiding pitfalls that traditionally slow the growth of other innovative products and services.

Survey 28

Survey Data Accenture Transportation 28

Harvard Business

FEBRUARY 1, 2017

Employees were invited to a meeting where leadership discussed its mobile business imperative. These types of direct interactions with customers are powerful ways to shift employee mindsets and create the impetus for change, focusing on delivering value that directly meets customer needs.

Culture 28

Culture Talent Industry Financial 28

CaseInterview.com

APRIL 30, 2019

At other firms, they often go to the client for meetings, to conduct interviews, gather data, etc. Sure, it was a very nice hotel, and it's really, really cool for the first four weeks. This also opens up the opportunity to get face time with other operating executives within ABC client. But I was never home.

Management 75

Management Consulting McKinsey How To 75

Harvard Business

MAY 16, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. It was a hopeful moment across the region and particularly in Tunisia. How could I refuse?

Government 37

Government Tourism Education System 37

Harvard Business

MAY 8, 2017

Long before becoming CEO, in 2016, he was searching for new growth in the hypercompetitive travel reservations market, coming across a pair of small European startups with a business model opposite to Priceline’s in two key ways: Instead of taking an up-front 25% commission on a hotel reservation, the startups charged only 15% after check-out.

Methodologies 53

Methodologies Culture Metrics Company 53

Harvard Business

JUNE 26, 2017

Alan Kurtz, MMC’s chief operating officer, was standing off to the side, and she moved to join him, but a racer intercepted her. The following week, Erica and Alan were meeting with Danny at MMC’s Toronto offices to go over the new registration scheme, which Alan had been working on for the past year. Erica sighed.

Case Study 28

Case Study Case Studies Study Apparel 28

Consulting Success

FEBRUARY 26, 2018

Emma has worked with both large corporations and smaller operations, and she’s joined me today to talk about the keys to success that have taken her consulting business to the next level. Anytime that you can begin to build a relationship of trust with potential clients, even before your first meeting, you are building your portfolio.

Retail 118

Retail Fashion Consulting Marketing 118

freshminds

MAY 24, 2016

It operates in about 270 cities in over 60 countries worldwide and is expanding at a vast rate - the company is currently valued at an amazing $51 billion after a total of seven rounds of funding worth $7.4 an accommodation service expanding from rooms in the homes of individuals to underused space in existing hotels) and vertically (e.g.

Hotels 53

Hotels Transportation Energy Company 53

Consulting Success

FEBRUARY 26, 2018

Emma has worked with both large corporations and smaller operations, and she’s joined me today to talk about the keys to success that have taken her consulting business to the next level. It did take a little bit of adjusting because I’m used to sitting in all the meetings and all the presentations. I block out half days, full days.

Retail 100

Retail Fashion Consulting Hotels 100

Harvard Business

JUNE 22, 2017

During an all-hands meeting of 500 Lyft employees, a woman stood on a stage and told the story of the Lyft driver who not only drove her daughter to safety from a violent roommate situation but actually helped her pack and unpack her belongings into a hotel room. .” It also seeks to spread its values through storytelling.

Transportation 40

Transportation Hotels Culture Video 40

The Crazy Lives of Consultants

MARCH 18, 2013

Everyone knows consultants are driven by money, but most dont realize just how "coin operated" their firms can be. They marched in, sat through meetings, and handed over THE EXACT SAME REPORT I had prepared. skip to main | skip to sidebar. Monday, March 18, 2013. They Have Money! Propose Something! and they "delivered" in my place!

Consulting 61

Consulting Hotels Airlines Travel 61

Harvard Business

DECEMBER 18, 2017

To meet these fans on those devices and make sure they’re always up to date with their favorite teams, players, and leagues, FOX Sports needed an app with a personalized, rock-solid user experience that worked seamlessly across any platform. “It’s tribal.

Sports 28

Sports Industry Data Media 28

MishTalk

JANUARY 15, 2014

The Fed is operating under the principle that it''s easier to get forgiveness than permission. The conference hotel is a fun place in and of itself. Instead, expect the Fed to repeat them with bigger and bigger doses of exactly what created the initial problem. Stay an extra day and golf or travel. You will have an easy chance.

Conference 69

Conference Government Education Marketing 69

Harvard Business

DECEMBER 8, 2016

But Rogier thought it was the key to boosting engagement and performance, and he had hinted that he might use Contect’s 2017 annual all-employee meeting—his chance to announce new goals and celebrate the previous year’s accomplishments—to roll out the change.

Case Study 28

Case Study Case Studies Study Construction 28

Confessions of a Consultant

MAY 28, 2017

Personal Story: When I started working as a management consultant, we operated from a shared office on Northumberland Road in Ballsbridge. Some companies now use a Hot Desk system where people don’t have individualized spaces but ‘plug and play’ from a free slot – in much the same way as we rent hotel rooms for a single night.

Exercises 40

Exercises System Banking Talent 40

MishTalk

DECEMBER 16, 2015

It might create, particularly in certain situations, scenarios where maybe a rental project is much better suited to be used as a semi-hotel in an Airbnb situation. But the answer is we've got a lot of involvement in net operating loss carry forwards. Valiant will host a meeting with investors later today. 97 is the new 95.

Real Estate 28

Real Estate Energy Tools Government 28