Harvard Business

JUNE 26, 2017

Alan Kurtz, MMC’s chief operating officer, was standing off to the side, and she moved to join him, but a racer intercepted her. Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. .” Erica sighed. You working too?

Case Study 28

Case Study Case Studies Study Apparel 28

Harvard Business

OCTOBER 13, 2016

According to a study , executives consider less than one-fifth of the meetings they have with salespeople to be valuable. In one study , sellers gave themselves an aggregate grade of B for their meeting preparation, while executive buyers at their accounts provided sellers with a grade of F. Most reps miss the mark.

Strategy 28

Strategy Strategy Strategy& Hotels 28

Harvard Business

FEBRUARY 1, 2017

Employees were invited to a meeting where leadership discussed its mobile business imperative. These types of direct interactions with customers are powerful ways to shift employee mindsets and create the impetus for change, focusing on delivering value that directly meets customer needs.

Culture 28

Culture Talent Industry Financial 28

Harvard Business

DECEMBER 8, 2016

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. If you’d like your comment to be considered for publication, please be sure to include your full name, company or university affiliation, and email address.

Case Study 28

Case Study Case Studies Study Construction 28