article thumbnail

Who to Satisfy? Differentiate Buyers, Users, and Customers for Effective Product Decisions

Johanna Rothman

In product development, we often use the words, “user” and “customer” interchangeably. But they mean different things depending on the type of product you create. It's time to clarify who we want to satisfy, so we can make better product decisions. Users use the product. I called that program manager my Customer.

article thumbnail

Business Ecosystems: Building Stronger Connections

Tom Spencer

Apple’s and Amazon’s product lines are showcase examples of how to build a business ecosystem. In short, it means that companies are expanding beyond their traditional core products in order to increase opportunities for cross-selling and to boost customer ownership. Not likely.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 10 Consulting Firms in the Middle East

Management Consulted

Bain’s major industries of importance in the Middle East include Airlines & Transportation, Media, Mining, Oil & Gas, Retail, Private Equity, Social & Public Sector, Technology, Telecommunications, Utilities and Alternative energy (the oil will run out one day!).

article thumbnail

When is “Agile Scaling” the Answer?

Johanna Rothman

My experience is that when people use frameworks for larger efforts, they experience these unexpected side effects: The framework actions often require more manager-type people to control the actions of others. “Our managers think that's the only way to get out of our current problems.” ” “Have to?”

Agile 70
article thumbnail

Mergers & Acquisitions: Strategy

Tom Spencer

MERGERS have had a ubiquitous presence in the news recently as leaders in the airline , publishing , and telecommunications industries have taken steps to consolidate. According to McKinsey, transformational mergers are rare “because the circumstances have to be just right, and the management team needs to execute the strategy well.”.

article thumbnail

Top 11 Must-Read Project Management Books

Epicflow

Becoming a competent and sought-after project manager is impossible without constant professional development. So, we’d like to give you guidance in this flow of resources – we’ve selected 11 project management books that any successful project manager should discover. Enjoy the reading!

article thumbnail

Top 10 Consulting Firms in San Francisco

Management Consulted

The San Francisco office is focused mainly (but not exclusively) on technology & telecommunications, private equity, healthcare, retail & consumer goods, and utilities & energy. The San Francisco office leadership has an “open-door” policy, meaning anyone can come and speak with management about concerns at any time.