How Centralization Decisions Create Friction, Increase Cycle Time, and Cost Money, Part 1
Johanna Rothman
NOVEMBER 30, 2023
You know who that “overhead” is: the people who support the business, such as finance and HR. The musical chairs game focuses on resource efficiency. It disregards flow efficiency , management experience, and how the best managers support their teams. And, the managers. Each department also had their assistant.)
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