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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

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Book Review: Four Types of Problems

Markovitz Consulting

The title of Art Smalley’s new book, Four Types of Problems , is misleading. In that regards, it’s an excellent reference book that belongs on every bookshelf. Identifying the root causes of a problem that prevent something from operating as it should. Innovation that seeks to fundamentally change how something operates.

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Why you need a COO or operations manager

Asamby Consulting

Why you need a COO or Operations Manager. Either their operations have grown quite a bit or they are in the midst of growing. Many founders and CEOs ask us this question: Do I need an operations manager? But there are a few questions: Why is it necessary to hire an operations person? We answer with a resounding yes.

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Business Book Review: Beyond the E-Myth

Management Consulted

Today, we continue our series of book reviews with a look at Beyond the E-Myth, the latest in a long line of great books by Michael Gerber (a marketing genius who has built a world-wide web of products and services to help small businesses grow). Gerber begins by laying out a few basic concepts that guide the rest of the book.

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The connective tissue around productized services

Kai Davis

When we talk about productized services, we often touch on how they help you increase your effective hourly rate. Standard Operating Procedures (SOPs) let you write down and capture your process so you can remember it later and improve it over time. The post The connective tissue around productized services appeared first on ??

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10 Must Read Books for a Business Consultant

ConsultX

Our list of highly recommended books to help you succeed as a consultant. By business owners, for business owners, Conquer the Chaos enables you to reevaluate your approach, revitalize your operations, and realize the freedom and success your hard work deserves. Conquer the Chaos - Clate Mask & Scott Martineau Crush It!

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Front-Line To C-Suite | Inside The Heart and Mind of Former Disney COO and Experience Steward Jim MacPhee

Consulting Matters

Today, I'm chatting with one of my favorite executives of all time, Jim MacPhee, recently retired Chief Operating Officer and self-proclaimed Experience Steward for Walt Disney World Parks and Resorts. He is also the author of the newly released book Engage, Inspire, Lead. You will not want to miss this episode. Jim MacPhee [link].