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Does Your Team Hoard Information?

Harmonious Workplaces

When auditing a sales report, the CRM manager notices the report omits contact information for many company accounts. The sales manager states that he doesn’t trust the other salespeople to not “steal his contacts,” so he does not report contact information, communications, or other data pertaining to his deals. Why allow stinginess?

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Digital Business Consulting Services For Online Retailers

Business Consulting Agency

Consultants work closely with businesses to identify areas for improvement, leveraging digital technologies to enhance efficiency, customer experience, and overall business performance. Digital business consultants assess existing platforms, recommending optimizations or guiding the migration to more efficient solutions.

Retail 52
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Recruiters You Should Meet to Staff for Success

Harmonious Workplaces

Retained search firms and recruiters play a crucial role in attracting and retaining human capital in organizations across cultures (Allen & Vardaman, 2017). During my career of 25 years, I have met and worked with dozens of recruiters and search firms. Brenda helped to place me in a digital marketing position. Happy Hunting!

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A Look into Microsoft’s Data-Driven Approach to Improving Sales

Harvard Business

Companies are beginning to utilize their employees’ behavioral data — generally known as people analytics — to better understand and improve their sales operations , with strong results. Microsoft, where we work, is no exception, and B2B sales is one of the areas where we are seeing the most value.

Sales 28
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How Can Digital Suppliers Accelerate Customers’ Transformations?

BCG

Article Thursday, March 09, 2017. They recognize that digital technologies are increasingly critical to driving sales and efficient operations. There’s a big opportunity for digital suppliers out there, but unlocking the challenge is not an easy task. Companies “get it.”

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Captive Center vs. Outsourcing: How to Pick the Right One for your Customer Service Needs

1 to 1

These centers are often where customers interact with a brand more directly, and their experiences can bring swift consequences: positive experiences can lead to sales and repeat business, while negative ones can turn customers off a brand for good. These days, more is expected of service and sales associates than ever before.

Sales 26
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Timing is Everything – Proven

Martinka Consulting

On December 30, 2017 the Wall Street Journal featured a column by Daniel Pink, How to Be Healthier, Happier and More Productive: It’s All in the Timing, which was an excerpt from his new book When, The Scientific Secrets of Perfect Timing. The efficiency of working with others also improves after a break.