Remove 2017 Remove Efficiency Remove Operations Remove Sales
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Recruiters You Should Meet to Staff for Success

Harmonious Workplaces

Retained search firms and recruiters play a crucial role in attracting and retaining human capital in organizations across cultures (Allen & Vardaman, 2017). However, I have found that the best results came from working with highly motivated, strongly competent, and extremely ethical recruiters who own and operate small businesses.

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How Can Digital Suppliers Accelerate Customers’ Transformations?

BCG

Article Thursday, March 09, 2017. They recognize that digital technologies are increasingly critical to driving sales and efficient operations. There’s a big opportunity for digital suppliers out there, but unlocking the challenge is not an easy task. Companies “get it.”

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Captive Center vs. Outsourcing: How to Pick the Right One for your Customer Service Needs

1 to 1

These centers are often where customers interact with a brand more directly, and their experiences can bring swift consequences: positive experiences can lead to sales and repeat business, while negative ones can turn customers off a brand for good. These days, more is expected of service and sales associates than ever before.

Sales 26
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A Look into Microsoft’s Data-Driven Approach to Improving Sales

Harvard Business

Companies are beginning to utilize their employees’ behavioral data — generally known as people analytics — to better understand and improve their sales operations , with strong results. Microsoft, where we work, is no exception, and B2B sales is one of the areas where we are seeing the most value.

Sales 28
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If Retailers Want to Compete with Amazon, They Should Use Their Tax Savings to Raise Wages

Harvard Business

I believe the smartest choice — one that will help them compete against online retailers like Amazon — is to create a better experience for customers and to achieve operational excellence in stores. Creating a great customer experience and achieving operational excellence both require a capable and motivated workforce.

Retail 28
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Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Higher wages are also necessary for many companies that are stuck in a vicious cycle of bad jobs, bad operations, bad customer service, low productivity, and high costs. Stores overwhelmed by a daily stream of directives from headquarters, dozens of sales reports to read, and 100+ management tools to use. Take-home pay. Career paths.

Retail 35
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When Selling, Ask Questions, Rank Your Prospects … and Listen!

Emerson Consulting Group

Too often otherwise good sales reps fail because they just haven’t learned to stop talking and start listening. The objective of basic sales questions is to identify what your prospect actually wants. Operating in this manner, you will no longer feel a need to shoehorn all the features, bells and whistles into the conversation.

Sales 40