Remove 2016 Remove Operations Remove Productivity Remove Sales
article thumbnail

Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

Article Tuesday, May 10, 2016. BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities.

article thumbnail

Why Adding More Products Isn’t Always the Best Way to Grow

Harvard Business

But sales hardly budged. Finally, in 2016, it took a new tack. Sales finally jumped, with same-store revenue up 6% in 2017, and the stock rose by 40%. They had to work in sequence, meaning they had to streamline the operation first — before they could launch their new growth effort.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Can Digital Suppliers Accelerate Customers’ Transformations?

BCG

They recognize that digital technologies are increasingly critical to driving sales and efficient operations. They see the need to become much more agile—to shorten the time to market and to accelerate product and service delivery, employing a more iterative manner.

article thumbnail

How AI Is Streamlining Marketing and Sales

Harvard Business

The company collects thousands of sales leads from the businesses it serves, and it wishes to interact with them in the intimate, personal manner consumers have come to expect. Wentworth told me that Drift is generating qualified leads for the sales team by making customers. Analytics are critical to companies’ performance.

Sales 28
article thumbnail

A framework for understanding technology companies

Tom Spencer

Amazon, Microsoft and Apple also employ platforms in their business models, in the form of online marketplaces, operating systems, application stores, and hardware that link buyers and sellers, or developers and users. Hardware and software sales – where a product is sold. Aggregators and platforms selling services.

Company 68
article thumbnail

The lowdown on Retail Week Live 14th-18th March 2016

freshminds

This continues through the various pathways in order to search and navigate through the website, for example 'premium best buys', 'in demand' products, fly out pictures for further visual recognition and extensive filtering options for advanced search as well as a quick search.

Retail 41
article thumbnail

If Retailers Want to Compete with Amazon, They Should Use Their Tax Savings to Raise Wages

Harvard Business

I believe the smartest choice — one that will help them compete against online retailers like Amazon — is to create a better experience for customers and to achieve operational excellence in stores. There were 662 bankruptcy filings in retail, according to bankruptcydata.com, up 30% from 2016.

Retail 28