Alan Weiss

MARCH 16, 2020

Send your message in all media: blog, newsletter, video, podcast, teleconference, webinar, livestream—anything not requiring physical presence. Set up your own livestream operation, either in a part of your home or a local studio. Err on the side of informing too many people. This way you can begin immediately.

Marketing 52

Marketing Retail Analysis Talent 52

1 to 1

SEPTEMBER 21, 2022

These opposing criteria can strain contact center operations and effect their ability to provide customer service at the desired level. This is a question posed to two of TTEC’s banking and insurance experts —Group Vice President Kristen Hein and Vice President JoVanna Dukes during a recent LinkedIn LIVE webinar.

Financial 26

Financial Talent Training Training 26

Women in Consulting

MARCH 15, 2017

Over the years, it’s offered interesting insights into the evolution of Bay Area consulting businesses, such as billing trends and rates, consulting expertise and specialties, structure and operations. Plus, everyone who participates is entered into a drawing for a free WIC workshop or general meeting [didn’t know we offered webinars].

Survey 54

Survey Turnaround Meeting Trends 54

1 to 1

JULY 19, 2021

Customer experiences have transformed seemingly overnight, with enhanced digital tools and technology, work-from-home operations, and empowered customers. Many government agencies are being asked to add more digital channels, flexibility and speed to public-facing operations while also maintaining strict levels of security and compliance.

Government 26

Government Operations Agile System 26

Martinka Consulting

JUNE 18, 2021

Recently Jessica and I attended a webinar put on by investor Tony Cappaert and his guest Sam Rosati, owner of two light manufacturing businesses. Operating experience – Sam said be careful if you don’t have operating experience. Operating experience – Sam said be careful if you don’t have operating experience.

ROI 40

ROI Cash Flow Small Business Financial 40

Rick Conlow

MARCH 1, 2023

Operates with position power. So, keep learning: read leadership books, attend seminars and webinars, and get a personal coach. Interviews in seven hundred companies of 2 million employees suggest that the productivity of employees depends on their relationship to their boss. Also, how do you stack up on these characteristics?

Leadership 89

Leadership Training Training Development 89

Rick Conlow

NOVEMBER 29, 2019

Sometimes that change means operating on yourself! Begin operating on your own situation by simply counting the how many times the letter f appears. Attend webinars every week. In the process, he changed accepted medical practice. Keep learning -diligently. Enroll in 4-6 education and training programs every year. Get a degree.

Exercises 125

Exercises Film eBook Education 125

1 to 1

MARCH 2, 2023

Technology investments will be more tempered in 2023 and that calls for more strategic planning, said panelists on the recent ICMI webinar, “Weathering the Storm: Investing for Long-Term Contact Center Success.” Attend the ICMI webinar, “Weathering the Storm: Investing for Long-Term Contact Center Success.”

Enterprise 26

Enterprise Airlines Video Media 26

1 to 1

APRIL 26, 2021

Indeed, retail pharmacies are “becoming less and less transactional,” said DSN Publisher John Kanlon, who moderated the webinar. Learn more about how to effortlessly coordinate vaccine management operations here. The post How to Deliver a Customer-Friendly Vaccination Experience with Messaging appeared first on 1to1 Media.

Healthcare 29

Healthcare How To Retail Exercises 29

1 to 1

MAY 4, 2020

Like a massive tidal wave, the COVID-19 pandemic has upended business operations, supply chains, and economic activity, leaving a path of uncertainty. Additionally, remote workforces can be scaled up or down as needed and increase operational efficiencies while reducing costs. What should our sellers focus on if deals are on hold?

Sales 26

Sales How To Resources Meeting 26

1 to 1

MAY 19, 2020

TTEC’s webinar, Shifting Back: How to prepare for what’s next in the contact center , discussed the innovations needed to build a long-term digitally resilient organization. Before COVID-19, many contact centers were operating in varying degrees of centralized hubs. Here are three strategies worth embracing. Then build from there.

Real Estate 26

Real Estate Company Agile Strategy 26

Rod Burkert

JANUARY 15, 2019

Imagine creating a course or webinar series (based on work we’ve done in the past or valuation issues we are researching now) that is taught multiple times a year for an industry or trade association – and we get paid to present it. Here’s where you say, “Fine, Rod, what is the alternative?”. One-to-Many Business Model.

Intellectual Property 40

Intellectual Property Course Industry Examples 40

Jerry Fletcher

SEPTEMBER 19, 2020

The best software has the ability to simplify complex operations and make understandable answers available speedily. Then my client offered a book in a webinar he was doing with 2 other experts. The changes can be incredibly powerful like a search engine that does complex Boolean searches based on answers to questions in English.

Marketing 97

Marketing Consulting Software Intellectual Property 97

Kraft Kennedy

SEPTEMBER 12, 2022

The session kicked off with a big reveal (no beating around the bush in these speedy webinars!). How will this impact the business operations of the firm? The recording of this 30-minute discussion can be viewed here. Chris Owens named the 5 Pitfalls right from the get-go: Absence of Design. Mistaking Product as a Solution.

Training 52

Training Training Tools Productivity 52

1 to 1

JUNE 8, 2020

Thankfully, customer experience futurist Blake Morgan brings more clarity in her latest webinar, Accelerating Digital Transformation to Enable Effortless Experiences. In this webinar hosted by TTEC, she identifies what approaches companies need to consider to deliver a more manageable, faster, and human digital experience.

Strategy 29

Strategy Strategy Strategy& Data 29

Women in Consulting

MARCH 13, 2018

Over the years, it’s offered useful insights into the evolution of Bay Area consulting businesses, such as billing and marketing tool trends, consulting expertise and specialties, structure and operations. Plus, everyone who participates is entered into a drawing for a free WIC workshop or archived webinar.

Survey 31

Survey Consulting Turnaround Report 31

Asamby Consulting

MARCH 17, 2022

Innovative businesses are able to keep their operations and products relevant to the rapid changing market conditions. Invest In Innovation Invest in technology that improves your business operations and make your company more competitive. Make you and your staff continuously attend workshops, webinars, conferences, etc.

Company 52

Company Productivity Operations Meeting 52

1 to 1

JUNE 1, 2020

During the TTEC on-demand webinar, “ Contact tracing: Why the road to recovery requires people, process and technology ,” experts from TTEC and Pegasystems shared insights about how government agencies are ramping up contact tracing programs with a technology-enabled, empathetic approach. But these can shift based on community factors.

Government 26

Government Efficiency Operations Energy 26

1 to 1

SEPTEMBER 24, 2020

In the TTEC OnDemand Webinar, How the selling greats use speech analytics to score more deals , we teamed up with top players in the speech analytics game to explore how organizations can use speech analytics to gain efficiencies, lift conversion rates, and improve revenue. This applies to sales as well as customer service.

Sales 26

Sales Tools Analysis Data 26

Martinka Consulting

APRIL 9, 2021

If you’d like a slide deck on customer loyalty and due diligence from a ACG webinar send us an email. Microsoft Exchange customers, at least 60,000, were hit by an aggressive hacking operation that saw stolen emails and malware installation. Note to buyers, inspect the equipment, the inventory, and the technology.

Journal 40

Journal Engineering Banking Operations 40

1 to 1

JANUARY 11, 2021

“(Consumers) want things to be simple, they want things to be easy,” and they want a personalized experience, said Karen Andrews, vice president of customer experience and communications at TTEC during a recent CCW webinar, The Future of Patient Experience. “Of Are the physicians part of the team?

Healthcare 26

Healthcare Industry Meeting Retail 26

Harvard Business

DECEMBER 17, 2018

Inspired by John Kotter’s dual-operating structure model, we asked all of these employees to maintain their “day jobs” within the established hierarchy, while also using 5-10% of their time to work on fast-cycle, informal innovation projects across silos. More than 600 were selected. Three key insights.

Company 42

Company Agile Training Training 42

Rod Burkert

MAY 8, 2019

Most of us operate in the 1:1 client service only world. We can unzip the intellectual property we use in our 1:1 world and create valuable courses, toolkits, webinars, etc. But the funny this is, the ideas have already been developed – courses, toolkits, webinars, etc. But we’ve always done it (1:1) this way.

Intellectual Property 40

Intellectual Property Conference Productivity Ethics 40

1 to 1

MAY 13, 2020

In a support world that once operated mainly with voice, video technology can become a mainstay opportunity to deliver face-to-face moments that is incredibly important and will become an integral part of life in the future. Now more than ever, the future of CX will be won by those able to create the best experiences.

ROI 26

ROI Tools Strategy Strategy 26

Comatch

JUNE 21, 2022

As businesses are trying to reclaim lost ground and ramp up operations in the wake of the COVID-19 pandemic, that loss is being felt more poignantly. Participation is critical – you may consider investing in open source projects or regularly hosting and participating in webinars. (2) million skilled individuals.

Recruiting 40

Recruiting Recruitment Talent How To 40

Comatch

NOVEMBER 18, 2021

The world is changing rapidly, and the way that companies operate within it needs to shift as well. In a recent webinar, I addressed some of the typical issues that arise when working with a freelance management consultant. workforce and 14% of the European workforce operate as freelance professionals. .

Consulting 52

Consulting Management How To Benchmarking 52

LSA Global

AUGUST 7, 2017

19% less operating income. Webinars and emails may work best for remote employees; but, whenever possible, rely on in-person communication with ample opportunities for employees to ask questions and air concerns. Companies with higher levels of employee engagement report: 12% greater customer satisfaction. 18% increased productivity.

Strategy 34

Strategy Strategy Strategy& Survey 34

Emerson Consulting Group

FEBRUARY 27, 2019

No one under him has served as the top officer of an operation as large as his, and no one outside the company comes to mind as someone he can turn to and confide in. C-Level Community: This innovative online subscriber service provides resources, blogs, webinars, an Expert of the Week Q&A, etc.

Cash Flow 40

Cash Flow Conference Meeting Groups 40

1 to 1

MARCH 21, 2022

Note this can be easier said than done, as webinar and virtual chat fatigue are also factors in the remote and hybrid workplace (which we will discuss in the next strategy). Ask them and see how you can balance what they want with operational needs to return to the office.

How To 26

How To Talent Meeting Survey 26

Harvard Business

OCTOBER 30, 2017

Instead, they embark on a series of broad, one-way communications (for example, town halls or webinars) to share their thinking. The webinar or town hall is just a step toward getting on with it. Minor variances are controlled through small changes to structure, governance, and process. And yet executives rarely invite participation.

Strategy 28

Strategy Strategy Strategy& Government 28

Harvard Business

SEPTEMBER 12, 2016

They view the process of collecting direct and more frequent feedback from these stakeholders as the first step in supporting sales representatives, account managers, operations teams and service agents in solving customers’ problems and earning more of their business. How is this different from relying on anecdote and myth?

B2B 28

B2B Sales Data Automotive 28

Emerson Consulting Group

APRIL 4, 2019

No one under him has served as the top officer of an operation as large as his, and no one outside the company comes to mind as someone he can turn to and confide in. C-Level Community: This innovative online subscriber service provides resources, blogs, webinars, an Expert of the Week Q&A, etc.

Journal 40

Journal Case Interview Conference Meeting 40

Alan Weiss

AUGUST 5, 2019

Spend six hours with me to learn the best practices in setting up a solo consulting operation or boutique practice, or reenergizing your current one. Or, you could join SAC and enjoy this conference at SAC member pricing as well as close to 20 archived best practice webinars and many other benefits. I’m even buying lunch.

Energy 14

Energy Conference Consulting Meeting 14

Tsavo Neal

NOVEMBER 13, 2017

Credit union prospects typically learn about our programs on our website and then sign up to attend a monthly webinar. Echelon Front Jamie Cochran, Director of Operations at Echelon Front. Credit union prospects typically learn about our programs on our website and then sign up to attend a monthly webinar. and 20% in Canada.

Consulting 121

Consulting Education Tools Financial 121

Consulting Matters

MARCH 9, 2023

Ask yourself these three questions: As it relates to pure exhaustion, on a scale of 1-5 where one is “I’m operating on fumes. The heart of this community experience is the weekly LIVE quick-win webinars designed to give actionable skills that support your long-term success. What about you? Are you in burnout?

Energy 156

Energy Exercises Consulting Sales 156

Consulting Matters

SEPTEMBER 30, 2020

I asked my partner Jen Hamilton - our community Chief Operating Officer to be my guest today and share all the deets on the what you'll need and how much it all costs so that you can plan in advance for both the startup and ongoing costs. Thinking about starting your own business and want to know exactly what it'll cost to make that happen?

Consulting 296

Consulting How To Insurance Insurance 296

Jerry Fletcher

FEBRUARY 6, 2021

If I wanted to make use of all that information it would take me about 4 hours minimum. I’ve drunk from a similar fire hose before.

Marketing 98

Marketing Consulting Video Course 98