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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Lee is not just a great leader; he also turned his leadership success into a highly profitable leadership and management training business, so he's got some best practices on how he stands out in the market and wins clients. Learn more about my Brand Positioning and Messaging strategy services: [link].

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The Gift of Failure

Consulting Matters

For example, when you go to a hotel, you often get a brochure (either physical or virtual) that paints a picture of that property and its amenities. The problem however, is that many times when you get to the hotel, the picture doesn’t match the brochure. ” Get my Free Value Proposition Creation Video Training!

Hotels 207
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The Secret Sauce to a Superior Customer Experience

Rick Conlow

When I got to my hotel, the clerk seemed annoyed with me. And training, coaching, recognizing, and supporting your employee teams so they become superstars. See this: 21 Servant Leadership Training Lessons. As a result, I live the best and worst customer experience’s companies have to offer.

Survey 98
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Transforming Governance Through Modern Technology

Tom Spencer

Governance is the backbone of any organization Governance shapes an organization’s strategies, policies, and decision-making processes. is a strategic consultant focusing on organisational Strategy & Transformation. VR can allow organizations to transcend physical boundaries, and thus enhance stakeholder engagement.

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???After the World Cup: MLS Brand Can Expand!

Wakeman Consulting Group: Dave's Blog

Strategy second: The first step you take is a step back: Brand tracking, segmentation, heritage, talking to fans, and figuring out what you’ve learned that you should apply next year. Second, build a strategy by understanding what you will and won’t do. Brand Strategy is three questions: a) Who are we targeting? Kill profits.

Sports 59
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Another Ghost Town in China, This Time a Replica of Manhattan

MishTalk

Ghost cities, ghost malls, and empty train stations in China have been in the news for years. China’s project to build a replica Manhattan is taking shape against a backdrop of vacant office towers and unfinished hotels, underscoring the risks to a slowing economy from the nation’s unprecedented investment boom.

Hotels 78
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3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

The following are three proven strategies leaders can use to help employees overcome a fear of failure: Game Theory: Game theory can be used in a safe environment without the harmful consequences of the real world to teach employees about failure as learning. Benchmarking in the process of creating a culture of innovation in hotel companies.

Culture 52