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What Skills Do Firms Want in Aspiring Consultants?

Tom Spencer

Leadership” does not refer to being bossy, demanding or uptight — in fact, these would tend to backfire and turn clients and colleagues off. This simply refers to the ability to handle, evaluate, and extrapolate meaning from numerical and statistical data, as well as proficiency in utilising analytical tools like Excel, VBA, or Python.

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Replacing the Sales Funnel with the Sales Flywheel

Harvard Business

I’ve been using the sales funnel for 28 years, my whole career. For many of us, our marketing departments could take a vacation for a month, and new visitors and leads would continue to come in, and existing customers would continue to refer new business. It is highly efficient at capturing, storing, and releasing energy.

Sales 49
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A Diehard Fanbase of Customers Help Create Sales Champions

1 to 1

This is true as true in sales as is it in sports – probably more so. But what’s the best way to develop diehard fans? Timothy Blank, a vice president at TTEC, recently spoke with Customer Strategist Journal Editor-in-Chief Elizabeth Glagowski about the crucial role practice plays in a sales team’s success.

Sales 26
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Does Your Team Hoard Information?

Harmonious Workplaces

When auditing a sales report, the CRM manager notices the report omits contact information for many company accounts. The sales manager states that he doesn’t trust the other salespeople to not “steal his contacts,” so he does not report contact information, communications, or other data pertaining to his deals. Why allow stinginess?

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Sustainable Aviation: Emerging Trends and Opportunities

Tom Spencer

These include offsetting greenhouse gas production by purchasing carbon credits, investing in more efficient gas turbine engines, using sustainable aviation fuel, and manufacturing with novel materials and 3D printing methods. Companies such as GE Aviation and Safran are working on improving engine efficiency in order to reduce emissions.

Trends 88
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The Ansoff Matrix

Tom Spencer

THE Ansoff Matrix (referred to by some commentators as the Product/Market Expansion Grid) was developed by a Russian-American mathematician named Igor Ansoff , and first explained in his 1957 Harvard Business Review article entitled Strategies for Diversification. Background. The Ansoff Matrix Explained. lateral diversification ).

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Building Credibility with Potential Clients

Consultant Journal

You need to help them feel heard and then help them develop a vision for solving it – and, if appropriate, assure them it’s a problem you can solve and that you can attend to their needs promptly. Be sure to be genuine and to respect boundaries, while steering away from anything that feels like it’s just to get the sale.