Seth Godin Blog

JUNE 11, 2018

It’s a largely solved engineering problem. Car dealers might try to measure the easy metrics of output (how many sold) but they’ve consistently failed at managing the improvised human interactions that car salespeople engage in. Most of us aren’t trying to solve an engineering problem. No one likes them.

Engineering 48

Engineering Metrics Leadership System 48

Harvard Business

NOVEMBER 6, 2018

These data scientists design, define, and implement metrics, run and interpret experiments, create dashboards, draw causal inferences, and generate recommendations from modeling and measurement. Data science for machines: here the consumers of the output are computers which consume data in the form of training data, models, and algorithms.

Data 46

Data Engineering Software Metrics 46

Management Consulted

OCTOBER 30, 2016

In addition, Economics degrees are highly theoretical – which often doesn’t equate to the very specific, actionable and data-driven consulting culture. Engineering (Mechanical Engineering is the most operationally focused). Now granted, not all engineering degrees are created equal. The knock on engineering?

Consulting 100

Consulting Engineering Finance Case Interview 100

Harvard Business

SEPTEMBER 24, 2018

The remainder work for Orange (née French Telecom), which launched VBN in 2014 to teach its programmers and engineers how to work with and learn from people outside of the company. ” The role of community managers in fostering this culture can’t be overstated. Notable visitors include Mark Zuckerberg.) Who uses them?

Company 38

Company Case Interview ROI Engineering 38

Tom Spencer

FEBRUARY 1, 2020

HR consultants may also be brought in by organizations to help transform the business culture or transform the HR department. She is pursuing her master’s degree from Columbia University in Management of Science and Engineering, and is the President of the Columbia Consulting Club leading a team of ~40 members. Conclusion.

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Consulting Operations Financial Real Estate 135

LSA Global

NOVEMBER 16, 2018

Cultural Alignment – The “How”. Strategies must go through culture and people to get implemented. Workplace cultures must be purposefully aligned with the business strategy to set the stage for high performance. Or a sales-driven culture (i.e. Wells Fargo ) sabotaging a strategy to increase customer loyalty.

Strategy 37

Strategy Strategy Strategy& Culture 37

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. Similarly, when Starbucks baristas make your latte the same way across cafés, or when a software engineer delivers the expected features each sprint, you are witnessing tactical performance. Building Balanced Cultures.

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Metrics Engineering Operations Sales 46

Harvard Business

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. What not to do. Don’t optimize for efficiency. What to do.

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Metrics Engineering Efficiency Operations 49

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

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System Healthcare Metrics Operations 39

Organizational Talent Consulting

FEBRUARY 21, 2022

Great leaders achieve great results and create great company cultures. While working with a large Forbes Top 25 Private Company, we quantified the value of leadership using internal key business metrics and various cognitive and behavioral leader assessments. Procedia Engineering. Jossey-Bass. Madanchian, M., Hussein, N.,

Leadership 52

Leadership Journal Study Research 52

Harvard Business

NOVEMBER 29, 2017

Facebook runs security engagement programs year-round, but the most important tool in our arsenal is Hacktober, an annual, monthlong tradition each October designed to build and maintain a security-conscious culture. One of the best examples of this is our Capture the Flag (CTF) competitions. Insight Center. Is it phishing? Weak passwords?

Education 43

Education Culture Engineering Resources 43

Harvard Business

OCTOBER 25, 2016

For Avaya, its lackluster NPS score reflected a simple truth: Innovation was the key to survival because it is the growth engine. It takes a major cultural shift in the company. Not all corporations need an agile methodology or this approach to metrics. The willingness to experiment has to permeate the whole organization.

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Methodologies Agile Metrics Exercises 28

Harvard Business

DECEMBER 13, 2017

Beyond shipping new features on a regular cadence and keeping the peace between engineering and the design team, the best PMs create products with strong user adoption that have exponential revenue growth and perhaps even disrupt an industry. Defining and tracking success metrics. Core Competencies. Performing market assessments.

Productivity 28

Productivity Management Engineering Case Interview 28

Harvard Business

OCTOBER 25, 2018

HR leaders can start by upskilling their teams in areas that impact two critical business outcomes: building bench strength and tying HR metrics to financial success. For example, HR can work with marketing for guidance on search engine optimization (SEO), a skill that can help HR improve its recruitment efforts.

Data 48

Data Talent Survey Recruiting 48

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 53

Methodologies Culture Metrics Company 53

1 to 1

MARCH 21, 2023

Youtuber and former NASA engineer Mark Rober illustrated the power of connectivity with a science demonstration, releasing thousands of balloons at once to earn a spot in the Guinness World Book of Records. airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We

Report 26

Report Healthcare Airlines Trends 26

Harvard Business

JULY 1, 2016

By tracking a metric, they can sell optimized wait times (elevators as a service) rather than banks of elevators based on price. But sustainable growth relies on developing a culture of constant innovation in everything the company does. That, in turn, has allowed the elevator companies to revamp their business models.

Productivity 44

Productivity Engineering Accenture Banking 44

Harvard Business

DECEMBER 29, 2016

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? More often the dilemmas were the result of competing interests, misaligned incentives, clashing cultures. Cross-cultural differences.

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Ethics Company Emotional Intelligence Study 41

Harvard Business

JUNE 8, 2018

CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics. Second, companies perform “acquihires,” — that is, the buying of a company primarily for its engineering and product design talent, instead of for its revenues or profits.

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Financial Report Cash Flow Metrics 29

Harvard Business

MARCH 24, 2017

But it’s also the responsibility of the company to cultivate a culture that shuns corner-cutting and prevents it from accumulating into major scandals, ones that damage the credibility of the business, endanger jobs, and threaten the entire enterprise. Take the culture that seems to have bred corner-cutting at Volkswagen.

Ethics 28

Ethics Company Policies Sales 28

Tom Spencer

AUGUST 3, 2019

There are two key ways to do this: Company culture is a great way to assess the quality and ease of being mentored. If culture precludes more junior product managers from reaching out to more senior product managers, that will manifest in the phone calls and is a big red flag. Scale of Investment. How long has it been active?

Productivity 60

Productivity How To Recruiting Recruitment 60

Harvard Business

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Automotive telematics can capture metrics such as the frequency and length of trips and unsafe driving behaviors like hard braking and rapid acceleration.

Company 28

Company Operations Data Benchmarking 28

Harvard Business

JUNE 7, 2016

It is estimated that in 2014 the world produced some 42 million metric tonnes of e-waste (discarded electrical and electronic equipment and its parts)—with North America and Europe accounting for 8 and 12 million metric tonnes respectively. Build a culture of collective values with customers. Create incentives.

Company 28

Company Apparel Retail Metrics 28

Harvard Business

NOVEMBER 14, 2017

In the worst case, busyness can become an implicit goal or cultural norm, and the original strategic intent can be lost in a frenzy of detail and activity. ” Metric obsession. Few would deny the importance of corporate culture, for example, even though it is not easily quantifiable. Insight center.

Strategy 36

Strategy Strategy Strategy& Film 36

Harvard Business

JULY 11, 2017

For sector and company screening, the data provider CB Insights helps develop information-rich company profiles, visualize competitive dynamics and uncover nonfinancial performance metrics. Indeed, integration of digital assets is a huge, thorny problem fraught with cultural issues. Digital disruption will only intensify.

Company 28

Company Finance Advertising Tools 28

Harvard Business

NOVEMBER 28, 2017

Understand the social and cultural factors that present the greatest risk and vulnerability. Even greater action is needed to bend the curve in Tianjin, where genetic factors mean people are more prone to diabetes at lower body-mass-index (BMI) levels, and in Mexico, where diabetes is already the number one cause of death.

System 29

System Culture Tools Examples 29

Harvard Business

JULY 12, 2018

Performance pay isn’t just for your sales team — you can bump your marketing person’s bonus if he doubles his qualified leads, or an engineer’s salary if the product she builds goes live for customers on time. A caveat here: Make sure incentives align with metrics over which the employee has control.

Strategy 40

Strategy Strategy Strategy& Recruiting 40

Markovitz Consulting

MAY 19, 2021

We can argue over specific metrics, but we’d all agree that we have to account for physical as well as mental/emotional health. As with individuals, there will be disagreement over metrics, but clearly we have to consider financial performance, internal stakeholders (employees), and external stakeholders (community).

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Company Balance Sheet Metrics Engineering 124

Harvard Business

AUGUST 1, 2017

Recommendation engines (or recommenders ) force organizations to fundamentally rethink how to get greater value from their data while creating greater value for their customers. In my experience, legacy managements too frequently misunderstand recommenders’ role in driving innovation and cultural change. Personalize offers?

Engineering 28

Engineering Company Data Enterprise 28

Harvard Business

MARCH 22, 2017

The metrics also changed. This program gives employees across all disciplines and levels tools to educate them on the company, its culture, products and services, and how they solve its customer’s needs. Macy’s started evaluating engagement per customer across time and platform instead of per marketing message per day.

Marketing 50

Marketing Agile Fashion Sales 50

Harvard Business

JULY 11, 2017

After repurposing many of the original structures and facades, the district is now evolving into a retail, restaurant, arts, and culture destination, a forum for local events, a flexible work space for businesses, and a residential area, all while evolving its manufacturing with 21 st century operations.

Development 49

Development Real Estate Retail Guidelines 49

Harvard Business

NOVEMBER 27, 2018

They work towards clear goals and they are focused on and accountable for achieving certain performance metrics. They’re already confident it will improve the client experience and business metrics, but they need to know by how much. Finally, you need a culture that will support a steady process of learning and experimentation.

Data 36

Data Engineering Metrics Resources 36

Harvard Business

MAY 15, 2017

We’ve learned a lot from our experiences at Twitch, and discovered some best practices for how organizations may implement their own forecasting training programs, create a culture of forecasting, and better anticipate the future. Our engineer was at 75% confidence we’d hit our goal, and our lead from partnerships was at 70%.

Company 28

Company Training Training Engineering 28

Harvard Business

OCTOBER 9, 2018

Creating any kind of cultural transformation requires a long-term commitment, and that expectation should be set from the start across the various stakeholders interested in bringing the organization into the data-driven era. Is real-time web traffic an important metric for the team to keep an eye on?

Data 37

Data Sales Case Interview Meeting 37

CaseInterview.com

FEBRUARY 7, 2019

Culture : Is the work environment healthy or toxic? It has an academic culture focused on continuous improvement.Intellectual rigor and factual analysis skills are vital components of success, as is a can-do attitude with an optimistic focus. Hours are long, and the culture can be demanding. Employee Satisfaction. Diversity.

Oliver Wyman 81

Oliver Wyman Boston Consulting Group Consulting Bain 81

Harvard Business

FEBRUARY 5, 2018

More recently, however, companies have widened their aperture, recognizing that success with AI and analytics requires not just data scientists but entire cross-functional, agile teams that include data engineers, data architects, data-visualization experts, and—perhaps most important—translators. Why are translators so important?

Data 28

Data Engineering Agile McKinsey 28

Harvard Business

JULY 14, 2016

Top management swiftly established a new team in Guangdong, away from the Shenzhen headquarters, and tasked a small group of engineers to reimagine a different social media platform, giving them carte blanche to cannibalize the existing QQ product. With the rise of the smartphone and mobile technology, QQ failed to capture new users.

Productivity 28

Productivity Company Recruiting Recruitment 28