Competitive or Collaborative Culture – Which is Better?

LSA Global

Competitive or Collaborative Culture in the Workplace. As a leader, how do you know when a competitive or collaborative culture is better? The Benefits of a Competitive Workplace Culture. The Downside of Competitive Workplace Cultures. Blog High Performance Culture

What a More Transparent Company Culture Can Do

LSA Global

A More Transparent Company Culture. From police forces using body cameras to Whole Foods sharing salary information, more and more companies are looking into creating a more transparent company culture to build trust and create high levels of employee advocacy.

6 Ways to Support Your Desired Culture

LSA Global

Support Your Desired Culture. More leaders are looking for ways support their desired culture in the wake of the recent high profile cultural derailments of companies like VW, Wells Fargo, Uber and the Veteran’s Administration. What Happened Culturally?

How to Find Weak Links in Your Corporate Culture

LSA Global

Weak Links in Your Corporate Culture Can Derail Performance. Is your corporate culture helping or hindering the performance of your business and your people? A healthy culture creates the foundation to attract, engage, develop and retain top talent that works well together.

KPMG Consulting Interviews and Culture

Management Consulted

KPMG CONSULTING CULTURE. KPMG prides itself on its work culture, with particular emphasis on work life balance. Diversity Advisory Board Scorecard – Developed to set meaningful diversity metrics for the firm. Social Media: The post KPMG Consulting Interviews and Culture appeared first on Management Consulted. KPMG CONSULTING.

BTS Group Interviews and Culture

Management Consulted

BTS GROUP INTERVIEWS AND CULTURE. BTS GROUP CULTURE. The culture at BTS Group is described by employees as fun, tight-knit, and quirky. This core value has definitely permeated the entire firm culture. This setup has enabled BTS Group to create a collegial and familial culture. This can be both positive and negative; miscommunication and less-defined roles are common in cultures with less rigid leadership structures.

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How to Set Goals for a High Performance Culture

LSA Global

Some leaders think they must set goals for a high performance culture that are impossible (or almost impossible) to reach in order to motivate their teams to provide maximum effort and peak performance. To set goals for a high performance culture, they must be “just right.”

Strong Corporate Culture: A Foundation for Accelerating Performance

LSA Global

A strong corporate culture may indeed be difficult to change but, if you want to boost business and people performance, it may be just what you need to do. We define a strong corporate culture differently. A Strong Corporate Culture Defined. Can a Workplace Culture Be Too Strong?

Why the Entire C-Suite Needs to Use the Same Metrics for Cyber Risk

Harvard Business

At the same time, members of the C-suite are measuring their potential impact using different metrics — financial, regulatory, technical, operational — leading to conflicting assessments. CEOs must address these disconnects by creating a culture that promotes open communication and transparency about vulnerabilities and collaboration to address the exposures. Harry Haysom/Getty Images.

Strong Corporate Culture: A Foundation for Accelerating Performance

LSA Global

A strong corporate culture may indeed be difficult to change but, if you want to boost business and people performance, it may be just what you need to do. We define a strong corporate culture differently. A Strong Corporate Culture Defined. Can a Workplace Culture Be Too Strong?

Job Hub: Uber Jobs and Culture

Management Consulted

———– History & Culture. The company prides itself on its innovative, forward-thinking culture, and believes that its work is a reflection of that culture. Usually 28 questions long, the majority of this test will consist of data analysis, while the remainder will be focused on more open-ended questions, such as what kind of metrics you would recommend to use to measure a certain category (demand, for example) in a certain market.

How to Build a Strong Culture of Accountability

MBO Partners

A Strong Culture of Accountability Matters. If you desire a healthy, strong culture of accountability (and who doesn’t), leaders need to cascade accountability throughout your organization. The Components of a Strong Culture of Accountability.

How an Analytics Mindset Changes Marketing Culture

Harvard Business

The most significant culture shift today for marketing teams is adopting an analytical marketing approach. At SAS, where I work, we’ve built an analytical culture by focusing on three approaches. We had to think differently about our marketing because we had lots of new data and metrics that would allow us to be more effective and enable us to identify new approaches. The stories that you tell inform customers and employees alike about your culture. HBR STAFF.

How You Promote People Can Make or Break Company Culture

Harvard Business

The payoff is impressive: at these companies, stock returns are nearly three times the market average, voluntary turnover is half that of industry peers, and metrics for innovation, productivity, and growth consistently outperform competitors. Michael Frattaroli/Unsplash. Managing promotions effectively is one of the most powerful ways leaders can drive their company’s success. We surveyed over 400,000 U.S.

Jenny Dearborn Data Driven Strategies

LSA Global

Boost HR and company productivity and performance with metrics that matter. Shape an analytics-centric culture that generates data driven leaders. Blog High Performance Culture LeadershipJenny Dearborn Data Driven: How Performance Analytics Delivers Extraordinary Sales Results.

Don’t Neglect Human Capital if You Want to Grow

LSA Global

Apply people metrics. Blog High Performance Culture Organizational Change Performance ManagementDo You Invest In or Neglect Human Capital?

Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. By allowing customers to contribute and impact how issues are rectified, brands enable individuals to help one another solve problems, while cultivating a culture of loyalty and involvement.

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How to Motivate Frontline Employees

Harvard Business

In a culture of apprenticeship, people receive high levels of on-the-job coaching by others who are higher in skill. Goals and metrics were transparent to everyone so that nothing was hidden. Motivating people Organizational culture Productivity Digital Article

Keeping Human Stories at the Center of Health Care

Harvard Business

We need to build an intentional, human-centered culture and approach burnout and well-being comprehensively — aligning them with other organizational priorities. We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients.

Why the Millions We Spend on Employee Engagement Buy Us So Little

Harvard Business

Based on those conversations, I identified three environments that matter most to employees: cultural, technological, physical. I wasn’t able to find every single metric for every single company, but the results were still striking. Organizational culture Motivating people Employee retention Digital ArticleOrganizations are spending hundreds of millions of dollars on employee engagement programs, yet their scores on engagement surveys remain abysmally low.

The Most (and Least) Empathetic Companies, 2016

Harvard Business

The Empathy Index seeks to answer the question: Which companies are successfully creating empathetic cultures? We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Our publicly available metrics including CEO approval ratings from staff, ratio of women on boards, and number of accounting infractions and scandals. This year we added a carbon metric.

Consulting Firms 101 Video Series

Management Consulted

In this video series, we compare the firms using 6 different metrics: Branding/prestige. Culture. There are 3 different tiers of consulting firms – Top 3 Firms, Big 4 firms, and Tier 2 firms – and there are pros and cons for working at each level.

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Ban These 5 Words From Your Corporate Values Statement

Harvard Business

Things like organization design, training, improved processes, and new shared metrics and performance standards are.). Organizational culture Digital ArticleCSA Images/Getty Images. Practically every organization today has a set of core values that ideally function as the “operating instructions” of the company.

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Help Your Team Stop Overcommitting by Empowering Them to Say No

Harvard Business

We live in a culture of “yes.” But here’s the trouble with having a corporate culture built around likability: When people are afraid to turn down noncritical projects, good ideas get smothered. Pivot indicators help ensure your idea will succeed by tracking metrics that answer two questions: When will we know if this doesn’t work, and how will we know? Organizational culture Innovation Digital Article

Getting Doctors to Make Better Decisions Will Take More than Money and Nudges

Harvard Business

When it comes to changing clinician behavior, leaders have to think more broadly about the local organizational culture clinicians work in. Relying too heavily on financial incentives to boost performance can often lead to gaming of metrics (e.g., A Stronger Focus on Culture. Organizational culture – or the system of shared assumptions, values, beliefs, and norms within an environment – has a substantial influence on how clinicians work and on how patients fare.

The Organizational Reasons Police Departments Don’t Change

Harvard Business

Departments blame “rogue cops,” not organizational culture. Reining in this behavior requires a change in police culture. This includes both the culture of policing writ large and the micro-cultures of individual departments.

The 5 Elements of a Strong Leadership Pipeline

Harvard Business

We surveyed and interviewed executives from more than 2,000 companies, asking extensive questions about how they develop leaders, how their companies are managed, how they coordinate their work, and what their organizational culture looks like. We mapped this data against dozens of financial and leadership metrics, clustering companies into four groups (ranging from low- to high-performing). The culture at GE, for example, centers on execution, simplicity, and innovation.

To Grow as a Leader, Seek More Complex Assignments

Harvard Business

against the average scores for those metrics from all the executives in our worldwide database. Professional transitions Leadership development Cross-cultural management Digital Article

What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth. They Use Culture Change to Drive Engagement. This required a culture of risk taking and exploration.

The Benefits of Hiring Your Best Customers

Harvard Business

That’s why it’s imperative to ensure your strategy deeply resonates with your organizational culture. If there are superconsumers in your midst, and if they’re encouraged to speak their minds, they will inject your culture with extra doses of energy, empathy, and creativity. Along with Reed Hastings, Netflix’s founder and CEO, she wrote a PowerPoint presentation on Netflix culture. But unleashing a culture of superconsumers has clear benefits.

What Great Managers Do Daily

Harvard Business

Two metrics we use to provide a proxy of active working time per week are utilization and after-hours time. It’s an imperfect metric, but does provide a good directional sense of working norms. Using the same metrics as above, we found that employees who put in more hours than the rest of their team are more likely to be disengaged. Managing people Data Organizational culture Productivity Digital ArticleSo much depends upon managers.

The Next Wave of Hospital Innovation to Make Patients Safer

Harvard Business

Hospitals began identifying key processes that needed to be conducted the same way every time (such as the preparation and insertion of a central venous catheter), and set up reward and punishment systems for compliance, including standard quality metrics to evaluate provider performance.

The Power of Strategic Alignment

LSA Global

Our research found that team members are half as clear as their leaders about the team’s goals, roles, success metrics and operating norms. goals, roles, processes, relationships and success metrics). The Power of Strategic Alignment.

How Rudeness Stops People from Working Together

Harvard Business

The teams exposed to rudeness displayed lower capabilities in all diagnostic and procedural performance metrics, markedly diminishing the infant’s chances of survival. Collaboration Conflict Organizational culture Emotional intelligence Digital ArticleIncivility can fracture a team, destroying collaboration, splintering members’ sense of psychological safety, and hampering team effectiveness.

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5 Steps to Close the Gap between Strategy Design and Implementation

LSA Global

Cultural Alignment – The “How”. Strategies must go through culture and people to get implemented. Workplace cultures must be purposefully aligned with the business strategy to set the stage for high performance. Or a sales-driven culture (i.e.

How to Get Health Care Employees Onboard with Change

Harvard Business

We also measured operational metrics like quality, safety, satisfaction and financial scores to gauge our progress compared to national standards of excellence. And we continued to take the temperature of the organization by conducting surveys on employee engagement and culture. We managed this by creating a cultural practice in which teams defined their purpose and objectives, and leaders taught others how to grow and lead.

Do Independent Consultants Still Need Résumés?

Successful Independent Consulting

6 new global process owners clearly identified and now accountable for monitoring process metrics to support the shift to a continuous improvement culture.

A Question of Accountability

Joellyn Sargent

Even if he had no idea what was going on—which I doubt—it’s his job to foster a culture that discourages bad apples from acting in their own self-interest. Clearly, any actions taken to stem the problem at Wells Fargo were not compelling enough to overcome a win-at-all-costs culture.

Make Civility the Norm on Your Team

Harvard Business

This message is reinforced in meetings, at events, and with various awards for contributing to the culture. One of the metrics they follow is how long it takes to properly greet customers. Conflict Leading teams Organizational culture Digital ArticleJakob Owens/Unsplash. We all want to come to work and be treated with kindness and respect. Unfortunately, my research shows that there is rampant incivility in most organizations.

What Mark Zuckerberg Understands About Corporate Purpose

Harvard Business

Good measures and metrics help an organization understand the efficacy of its actions but also whether efforts are directed in a productive way. Leadership Organizational culture Digital ArticleLast week Mark Zuckerberg published a strong defense of both globalization and Facebook’s business model.