Tom Spencer

JUNE 9, 2018

It is cliché to talk of Airbnb as the hotel company with no properties, or Uber as the taxi company with no cars. In 2018, marketplace platforms – products or services that mediate transactions in other products and/or services between two or more groups – are ubiquitous in many industries.

Advertising 74

Advertising Operations Retail Examples 74

Harvard Business

MAY 3, 2017

You’re rolling the dice every time you log on to a free network in a coffee shop, hotel lobby, or airport lounge. ” Here’s how it works: You log on to the free Wi-Fi in your hotel room, thinking you’re joining the hotel’s network. Insight Center. Getting Cybersecurity Right. Sponsored by Accenture.

Hotels 53

Hotels Financial Accenture Banking 53

Tom Spencer

NOVEMBER 2, 2019

RPA, which stands for ‘ robotic process automation ’, is a technology that consists of software robots ( bots ) that can mimic a human worker performing operations on their laptops. It is ideal for operations that involve rule based repetitive tasks to be done in large volumes. Enter machine learning (ML).

Software 74

Software Data Engineering Operations 74

Asamby Consulting

MARCH 17, 2022

It is obvious that companies need innovation regardless of different industries. Although some certain industries rely heavily on innovation more than others, innovation is one of the critical skills for a business to achieve success. Do you ever wonder why your company is not innovative? Invest in developing new products and services.

Company 52

Company Productivity Operations Meeting 52

Harvard Business

APRIL 27, 2017

Earlier this year an alarming story hit the news: Hackers had taken over the electronic key system at a luxury hotel in Austria, locking guests out of their rooms until the hotel paid a ransom. It was alarming, of course, for the guests and for anyone who ever stays at a hotel. Smart devices permeate our homes and offices.

Hotels 35

Hotels Company Government Software 35

Management Consulted

MARCH 26, 2017

Although historically not known for consulting services (unless you were consulting – ahem, lobbying – government officials), strategy, operations, and even tech consulting have exploded inside and outside the Beltway in the last 10 years. – Washington, DC. They reserve one only on days when they plan to come to the office.

Oliver Wyman 100

Oliver Wyman Consulting Deloitte Bain 100

Harvard Business

MARCH 14, 2017

See More Videos > See More Videos > All loyalty programs are vulnerable to a blockchain revolution, but the travel industry is perhaps the most at risk. In some cases, travel loyalty program points differ by journey component (flight, car rental, hotel, dining), leading to fragmented point collections. Insight Center.

Travel 44

Travel Balance Sheet Hotels Airlines 44

Management Consulted

NOVEMBER 2, 2015

However, not all of its resources are pointed towards consulting, as it offers three lines of services, Audit, Tax and Advisory, with the Advisory arm of its operations (where consulting lives) generating $9.09 Within the US, KPMG LLP operates from 87 offices with more than 23,000 employees. Billion last year. Peat & Co.

Interviews 100

Interviews Culture Consulting Case Interview 100

Consulting Success

FEBRUARY 26, 2018

Emma has worked with both large corporations and smaller operations, and she’s joined me today to talk about the keys to success that have taken her consulting business to the next level. She clearly stated the kinds of industries she wanted to work with and how she would work with them, which set both parties up for success long term.

Retail 117

Retail Fashion Consulting Marketing 117

Harvard Business

APRIL 4, 2016

We believe, however, that these businesses have not redefined industries in a fundamental way; instead they are “old wines in new bottles.” For example, many leading hotel companies moved to an “asset light” model years ago. While they do leverage nontraditional assets (e.g., Insight Center.

Hotels 28

Hotels Real Estate Accenture Industry 28

Harvard Business

JULY 18, 2016

Her mother, Kyle Richey, and her co-founder, David Richey, are known for helping luxury service businesses — including hotel, retail, fashion, and professional sports — develop brand-defining service standards. Luxury customers, whether they’re buying automobiles, or jewelry, or hotel suites, want to feel special.

Hotels 28

Hotels Data Film Fashion 28

MishTalk

AUGUST 27, 2013

How can a business operate when the currency is on a free-fall?" Bhatia, head of the enterprise business at television maker Videocon Industries, said in an August 21 interview. How Can Businesses Operate in A currency Freefall? There''s theory and then there''s practice. Brazil and India have both noticed the distinction.

Apparel 76

Apparel Finance Hotels Enterprise 76

Tom Spencer

FEBRUARY 3, 2018

When you first start consulting, it can seem like a sort of corporate utopia: interesting work, a new client every few months, access to leaders of industry, great colleagues, endless career development and training, generous dinner budgets, extensive travel, nice hotels, international travel.

Consulting 74

Consulting Travel Case Interview Hotels 74

Harvard Business

SEPTEMBER 21, 2018

Although directors in certain industries are more aware of the threat of disruption, the widespread lack of board-level engagement in innovation processes could be a major blind spot and a potential liability. Instead, boards typically looked for expertise in their firms’ industry (51%), strategy (34%), and financials (30%).

Telecommunications 36

Telecommunications Survey Biotechnology Industry 36

Consulting Success

MAY 15, 2017

In a HBR article many years ago, Christopher Hart shared how BBBK was able to charge ten times more than its competitors and still maintain a disproportionally high market share in the areas where it was operating at the time. BBBK provides services to its clients that include restaurants, high-end hotels, and other businesses.

Consulting 153

Consulting B2B Hotels Examples 153

freshminds

MAY 24, 2016

It operates in about 270 cities in over 60 countries worldwide and is expanding at a vast rate - the company is currently valued at an amazing $51 billion after a total of seven rounds of funding worth $7.4 an accommodation service expanding from rooms in the homes of individuals to underused space in existing hotels) and vertically (e.g.

Hotels 53

Hotels Transportation Energy Company 53

Harvard Business

JUNE 19, 2017

If they select a business model that targets industry incumbents, they don’t have to worry about upsetting existing customers, partners, or distribution channels. In addition, some cities put an artificial limit on the number of taxi operators by requiring them to buy medallions and agree to a set of local regulations.

Company 28

Company Hotels Banking Industry 28

LSA Global

MARCH 1, 2021

Niches include: specific industries, market segments, geographic areas, buyer roles, degrees of complexity, types of approach, client challenges, amounts of risk, size of companies, levels of importance, meaningful causes, or packaging/bundling of solutions. Do We Have a Unique Enough Client Niche or Characteristic?

Examples 36

Examples Hotels Airlines Company 36

CaseInterview.com

APRIL 30, 2019

The second factor is the industry you choose to work in or end up working in. Sure, it was a very nice hotel, and it's really, really cool for the first four weeks. This leads me to my next point -- deciding which industry or practice area to focus on. She had gotten good in an industry that was not local.

Management 75

Management Consulting McKinsey How To 75

Management Consulted

FEBRUARY 5, 2017

In the New York office, the industries McKinsey caters to are financial services, health care services, advanced electronics, aerospace and defense, and TMT (technology, media and telecommunications). Bainies in NYC work to support their clients on nearly every industry and across all ranges.

Consulting 157

Consulting Deloitte Bain McKinsey 157

Harvard Business

DECEMBER 18, 2017

At Microsoft, we continuously collaborate with businesses in an industry whose customers already self-identify as fans: sports. The lessons from the fans of Real Madrid, FOX Sports, and NASCAR are relevant across many industries, including consumer packaged goods, retail, and automotive. Empowering Digital Societies.

Sports 28

Sports Industry Data Media 28

Harvard Business

SEPTEMBER 21, 2016

Uber’s global assault on the taxi industry is well known. They’re “traditional” matchmaker businesses that have been operating platforms for connecting different groups of customers. All but one of these new matchmakers directly disrupted an existing platform industry. Airbnb is the one exception.

Operations 28

Operations Hotels System Industry 28

Harvard Business

MAY 25, 2017

Aside from another terrorist group disrupting world-wide travel operations at a cost of hundreds of billions of dollars , the other big winners from an increased ban could be foreign intelligence services. businesses each year through economic and industrial espionage. How could spies benefit, should the electronics ban be expanded?

Intellectual Property 35

Intellectual Property Travel Data Airlines 35

Harvard Business

SEPTEMBER 1, 2016

Our management meetings became long report-outs of all these 10-step programs, and we stopped talking about the customer or what we were trying to do to change our industry. Oberoi, founder of the Oberoi Group, a leading luxury-hotel company. Then our head of supply chain would do the same. So I told everybody to stop.

Company 37

Company Hotels Emotional Intelligence Healthcare 37

Harvard Business

SEPTEMBER 3, 2014

In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. This ultimately required greater centralization and limiting local operator flexibility and discretion.

Hotels 28

Hotels Data Groups Culture 28

Harvard Business

JANUARY 31, 2017

Since their founding less than a decade ago, Uber and Airbnb have wrangled with regulators, challenged the taxi and hotel industries, earned extraordinary valuations from venture capital investors — and fundamentally transformed the way people think about urban transportation and travel. These companies had to do something.

Hotels 28

Hotels Travel Film Company 28

MishTalk

JANUARY 26, 2015

The German car industry will also be able to be world leaders in digital cars". I suspect trucking will be the first industry to go mostly driverless. The ATRI study, “ Analysis of the Operational Costs of Trucking ,” has been tracking truckers’ costs annually since 2008. Entrenched industries and regulators are fighting hard.

Education 28

Education Hotels Transportation Industry 28

Consulting Success

FEBRUARY 26, 2018

Emma has worked with both large corporations and smaller operations, and she’s joined me today to talk about the keys to success that have taken her consulting business to the next level. Got a real foray into that industry over there and was able to apply my marketing skills. is the magic hour for her most effective work.

Retail 100

Retail Fashion Consulting Hotels 100

Harvard Business

OCTOBER 13, 2016

A change in sales or other customer-acquisition processes, for example, will affect multiple aspects of their business models: the types of orders their firms get, capacity planning, operations, delivery, post-sales requirements, and daily interactions among these groups. The onus is on you, not the buyer, to suggest constructive next steps.

Strategy& 28

Strategy& Strategy Strategy Hotels 28

Harvard Business

AUGUST 23, 2016

We also found that industry matters. Boards of companies operating in the consumer discretionary industry have a disproportionately high representation of Democrats, while boards operating in the industrials and energy and utilities industries skew more Republican.

Telecommunications 28

Telecommunications Biotechnology Survey Healthcare 28

Harvard Business

APRIL 20, 2016

Today, guests interact with this platform by wearing an RFID-enabled MagicBand, which serves as a ticket for entry, a store of FastPass ride and dining reservations, a hotel room key, a payment system and more. Today, Delta has industry-leading operations in metrics such as on-time arrivals, flight cancellations, and lost bags.

Software 28

Software Company Intellectual Property Airlines 28

Harvard Business

JULY 10, 2018

Other firms, including Starwood and Hilton Hotels, lost customer data when their common point-of-sale system (Oracle’s Micros platform) was compromised. The lesson: Instead of regulating suppliers individually, supply managers should collaborate with their counterparts at competitors to generate industry-level security standards.

Management 28

Management Metrics System Hotels 28

Harvard Business

MAY 11, 2016

They operate platforms that make it easy and efficient for participants to connect and exchange value. Westfield Malls operates shopping malls that help retailers and shoppers to get together. Airbnb, which seems to have come out of nowhere, is challenging the global hotel industry.

Operations 28

Operations B2B Groups Software 28

Harvard Business

SEPTEMBER 1, 2017

It includes full-fledged exits by corporations like Clorox , one of the first corporations to cease its operations in the market in 2014 (to later be seized by the Venezuelan government), and companies like Bridgestone and General Mills , which sold their Venezuela businesses to local industrial groups and private investors, respectively, in 2016.

Government 28

Government Resumes Operations Energy 28

Harvard Business

JUNE 22, 2016

Different industries and different business models have always maintained different percentages of these asset types. Digital native upstarts are gutting traditional industries one at a time, leveraging scalable technology and participative networks.

How To 35

How To Metrics Pharmaceuticals Hotels 35

Harvard Business

JULY 31, 2017

Based on our recent worldwide survey of 2,000 incumbent companies across all major industries and countries, we estimate that the average return on incumbent digital initiatives is below 10% — barely above the cost of capital. Accor, which is opening its online booking platform to independent hotels offers a good case.

Strategy& 28

Strategy& Strategy Strategy ROI 28

Harvard Business

APRIL 19, 2017

More hospitals are using checklists to remind clinicians of essential patient-safety steps before doing medical procedures, a practice borrowed from the aviation industry. One such decision should concern circumstances under which customers are forcibly expelled from the premises, whether an airplane cabin, a hotel lobby, or a sports venue.

Company 35

Company Airlines Hotels Sports 35