Hotels Industry Operations Talent 
Harvard Business
MAY 20, 2016
Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.
Harmonious Workplaces
OCTOBER 24, 2023
This group of Industrial-Organizational (I-O) Psychology practitioners took turns sharing how they found their way toward our aligned passions of how people think and behave in the workplace. I started working at the age of 16 in 1992 as an industrial cleaner on nights and weekends with my friend Mark.
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Harvard Business
SEPTEMBER 21, 2018
Although directors in certain industries are more aware of the threat of disruption, the widespread lack of board-level engagement in innovation processes could be a major blind spot and a potential liability. Innovation ranks fifth, after more-conventional concerns such as attracting and retaining top talent and the regulatory environment.
Management Consulted
FEBRUARY 5, 2017
The office is incredibly diverse, with some of the best talent from 35+ countries and folks that speak 29 languages. In the New York office, the industries McKinsey caters to are financial services, health care services, advanced electronics, aerospace and defense, and TMT (technology, media and telecommunications).
Harvard Business
SEPTEMBER 3, 2014
In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. This ultimately required greater centralization and limiting local operator flexibility and discretion.
Harvard Business
FEBRUARY 1, 2017
Today GE has once again reinvented itself, as “the digital industrial company” — not bad for an organization founded in 1892. Westin, the hotel chain, awards its top innovators a five-day exotic trip each quarter. Doing so helps spread the value of innovation into areas responsible for the broader operating model.
Harvard Business
JUNE 22, 2016
Different industries and different business models have always maintained different percentages of these asset types. Digital native upstarts are gutting traditional industries one at a time, leveraging scalable technology and participative networks.
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