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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

This group of Industrial-Organizational (I-O) Psychology practitioners took turns sharing how they found their way toward our aligned passions of how people think and behave in the workplace. I started working at the age of 16 in 1992 as an industrial cleaner on nights and weekends with my friend Mark.

Hotels 52
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Getting an Intricate Operation Back in Sync

Harvard Business

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.

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How Smart Speakers Are Poised to Reinvent the Travel Industry

Harvard Business

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. How companies are using artificial intelligence in their business operations. Insight Center.

Travel 31
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More Universities Need to Teach Sales

Harvard Business

For decades, Sales and Academia remained worlds apart and the business world did fine. But Sales is changing, Academia is out of touch, and this is bad for business and the academy. Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent.

Sales 28
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Sustainable Aviation: Emerging Trends and Opportunities

Tom Spencer

Figure 2: Aviation Industry CO 2 Emissions. If the aviation industry continues down the path of high CO 2 emissions, what will happen when new aerospace markets open: sub-orbital travel, supersonic flight, and space hotels? Billion industry by 2027. Billion industry by 2027. 3D printing in aircraft industry.

Trends 88
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Should Consultants Offer Guarantees? The Answer May Surprise You…

Consulting Success

Conversion Fanatics found that adding a guarantee increased sales 26%. Neil Patel also found that offering a guarantee increased his sales by 21%. BBBK provides services to its clients that include restaurants, high-end hotels, and other businesses. Examples of Guarantees in the Consulting Industry.

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How Likely Is Your Industry to Be Disrupted? This 2×2 Matrix Will Tell You

Harvard Business

The topic of industry disruption — “a process whereby a smaller company with fewer resources is able to successfully challenge established incumbent businesses” — is rife with misconceptions. Industry disruption, as Accenture research has found, is reasonably predictable. Jorg Greuel/Getty Images.