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A Success Story: A Leading Fortune 500 Hospitality Company Upgrades Training Materials for More Effective Onboarding

Clarity Consultants

Starwood Hotels and Resorts Worldwide (now part of Marriott) is one of the world’s leading hotel and leisure companies. Starwood management recognized the value of providing focused, comprehensive training to new hires, who generally have no concept of the company’s brands and related customer service expectations.

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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Want a common sense, down-to-earth approach for developing leaders, growing organizations, and creating a profitable consulting or coaching business? One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World.

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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

The Container Store offers its employees competitive pay and benefits, as well as a strong focus on training and development. Marriott International: Marriott International is a global hotel chain recognized for its commitment to servant leadership. Study the literature, get training and coaching, and do your homework.

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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

Rita High School, where I learned to develop group and individualized training toward specific goals — namely, competing in band competitions or performing in concerts. L&D, goal-setting theory of motivation, and leadership training took shape during those five years with the band.

Hotels 52
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An Ex-Consultant’s Jump into the Start Up World

Management Consulted

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. Other times, we would be doing due diligence on a data center, and that would be a much more slimmed down team, probably one or two analysts and a manager.

Hotels 100
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What do the ‘Best’ Managers do?

Confessions of a Consultant

I was recently asked to make a pitch to an executive team @ a Dublin hotel. They wanted a quick recap on what the ‘Best’ Managers do. If you were on trial for being a great manager – based on the following checklist, would there be enought evidence to convict you? Managing is an unselfish task. walk abouts).

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Why Follow When You Can Lead?

Organizational Talent Consulting

President Obama speaking of Medal of Honor recipient Captain Groberg said, "on his very worst day, he managed to summon his very best. He showed his guts, he showed his training; how he would put it all on the line for his teammates.". The effect of self-sacrifice leadership on social capital and job performance in hotels.