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Whom Are We Concerned About?

Alan Weiss

Most airports are made for planes, not customers. Most ordering sites are made for the company, not the consumer. Most instruction books are written for the technical people preparing them, not the end user. Most politicians are eager to gain office and power, not serve their constituents.

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No Change in Business Is “Bump-Free”

Makarios Consulting

In such situations, it is easy to let down your guard and assume that because people are enthusiastic about the change that things will proceed “bump-free.” The first stage, Uninformed Certainty , we call “ignorance on fire.” If that is the case, it is important that you do not process your own doubts or concerns in front of your team.

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Why is “Diabetic” Still a Dirty Word?

Consulting Success

We recently published our annual Naughty or Nice list , in which we identified some of the top T1D newsmakers in 2017. But as Mike Hoskins and others within the T1D community have already argued, this preoccupation with language can distract from the more important work of reducing stigma and spreading awareness about the disease.

Journal 189
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Decoding the Profit Puzzle

Consulting Matters

Today, we decode the profit puzzle and dive into the different levels of success you can achieve with your consulting or coaching business: stable profits, sustainable growth, and scalable success. Before we dive into the nitty-gritty details of each level of success, let's first explore what sets them apart. How great does that sound?

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Be True to Your Word

CaseInterview.com

You want a romantic partner that you admire, respect, and with whom you feel chemistry. Think about this for a moment. When your romantic partner says, “I am so nervous about ABC event. Think about it. We should get together for coffee.” There is one skill… that helps in all of these areas.

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When HiPPOs Use Their Power to Decide for Other People

Johanna Rothman

We have many informal working agreements in organizations. Now, the HiPPO has less information about the product and the various team and product leader decisions. Those people (whom you hired because they were smart) become less “engaged” and much more likely to leave. Alternative Decision-Making for HiPPOs.

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10 Strategies to Re-Energise Virtual Meetings

Tom Spencer

Although virtual meetings have become a norm of working life post COVID-19, there is much that still feels strange about them. For example, you could start a meeting with a light hearted question about people’s pets, favourite pastimes, or what they believe is a least known fact about them. Why are we here?

Meeting 88