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Assessing Change Management Effectiveness: Essential Metrics

Epicflow

In this article, we’ll consider some essential metrics that can be used to assess the fruitfulness of change management efforts. . The approach was developed by Prosci experts [1] based on change practitioners’ survey. To assess the organizational performance, the following metrics can be used: . Assessing performance .

Metrics 52
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How to Use Flow Metrics to See if Your Economies of Scale Offer Value, Part 3

Johanna Rothman

That's another form of centralization and what organizations refer to as economies of scale. That's not product development—and that's the first place we get stuck with Economies of Scale thinking. Product development requires teams who can learn together. Ignorance of the flow metrics.

Metrics 63
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Unemployed Agilists: How to Show Your Value to Support What Managers Want, Part 1

Johanna Rothman

What Managers Want: More Net Income Let me start with a very simplified profit and loss discussion using the ideas of AARRR “Pirate Metrics” to describe what managers want. And when the customers refer others to the product and the company, that customer value increases even more. However gross revenue is never enough.

Agile 75
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Maximizing Retail Success

Business Consulting Agency

By analyzing customer behavior, browsing patterns, purchase history, and engagement metrics, retail brands can tailor marketing campaigns, personalize recommendations, and improve customer retention. Loyal customers are 5 times more likely to repurchase and 4 times more likely to refer others to the brand.

Retail 52
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Want a Data-Driven Organization? Start with Your Talent Strategy

Organizational Talent Consulting

Analytical skill sets also need to include: negotiating consulting communication developing others quantitative analysis Also, organizations need analytical leadership at every level, not just in the CTO or IT department. References: Abina, A., Culture Lever #4 : Deliberate role modeling and training. Cestnik, B., Karalič, A.,

Talent 82
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The Chief Project Officer: Roles and Responsibilities

Epicflow

Monitoring performance and benefits delivery The CPO is responsible for monitoring project performance, tracking key metrics, and ensuring adherence to project timelines, budgets, and quality standards. References Antonio Nieto-Rodriguez. Decision-making The ability to make informed and reasonable decisions is critical for a CPO.

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Consulting Tip #6: Use Your Intellectual Property to Build Political Capital

Johanna Rothman

When I saw the McKinsey report on “developer productivity,” I shuddered. Second, there's no way to measure such a thing as developer productivity, despite what McKinsey says. Then I read Lorin Hochstein's brilliant assessment in On productivity metrics and management consultants. I write something or speak somewhere.